What It's Like to Work at Tapestry - Coach and Kate Spade

What drew you back to Tapestry? 

There were a series of events that led up to my return to Tapestry. One big event was that my manager at the company I worked for previously — who had been with the company for over 20-plus years — was let go. This was a big abruption as new reporting structures were set in place and were not logical. 

I valued the working relationship I had with my hiring manager at Tapestry, and her character/demeanor was one of my reasons for returning. I also missed the high standards for work ethic and diverse culture at Tapestry, along with the clarity the company provided in its vision, strategy and goals, which is not something I had at the other employer.

Since returning to Tapestry, what are you most excited to have back in your professional life?

I am most excited for the opportunity to partner with different areas of the business on a daily basis. These partnerships are a crucial part of my growth at Tapestry, as they create job opportunities. The company values a culture of open communication that allows us to be motivated and think outside the box. 

At Tapestry, there are more opportunities to be a mentor, not just for my direct report, but also to other members of the organization. We have an open-door policy and people feel comfortable going to senior leaders for advice. 

What advice would you offer to leaders who wish to create the type of workplace that draws former employees back? What qualities define a truly great workplace?

The advice I have is: Continue to have exit interviews to understand the current challenges and also have interviews with former employees and boomerangs and ask what they miss about the company, and what they value more at their current employer. 

One of the reasons I wanted to come back to Tapestry is the great benefits and work-life balance. After I became a mother, I saw a drastic change in my life, and balancing mother duties and work was a tough task. Here I am able to be flexible with my schedule when needed, and I don't have to worry about my kid being the last one to be picked up.