Jobs at T-Systems ICT India Pvt. Ltd.

Provides second- and third-level SAP EWM support for productive warehouse environments. Responsibilities include queue monitoring, system health checks, incident and problem resolution, SAP EWM customization, ERP integration support, ABAP debugging, testing, documentation, and continuous improvement. The role supports critical inbound, outbound, inventory, production integration, and warehouse movement processes while collaborating with international teams and business stakeholders.

Develop and enhance SAP applications using UI5 and ABAP, debug and optimize solutions across GTS, WM, MM, and EWM, and create SmartForms and Adobe Forms. Support SAP integrations, troubleshooting, performance tuning, root-cause analysis, and technical deployments. Build and maintain CI/CD pipelines using DevOps tools such as Git, Jenkins, and Azure DevOps. Collaborate with functional teams throughout requirements, testing, deployment, and continuous improvement activities.

Develop and enhance ServiceNow digital commerce applications, including registration, shopping, checkout, payments, order management, and self-service. Build integrations with SAP, payment services, customer data systems, and enterprise platforms. Lead technical design, code reviews, troubleshooting, automation, CI/CD, and production support while ensuring secure, scalable, maintainable solutions. Provide technical leadership and mentorship within an Agile Scrum team.

Owns end-to-end architecture for a ServiceNow digital shop platform, including platform design, data models, APIs, integrations, security, and enterprise system alignment. Translates business requirements into scalable technical solutions, establishes architecture standards, guides development teams, reviews designs and code, leads proofs of concept, resolves complex issues, and participates in governance forums. The role covers ServiceNow CSM and ITSM, customer identity, product catalogs, order management, self-service, SAP, payments, and partner integrations.

Owns the vision, roadmap, backlog, priorities, and release objectives for a ServiceNow-based digital shop platform. Translates business and customer needs into functional requirements, acceptance criteria, and delivery plans. Collaborates with stakeholders, architects, developers, testers, operations teams, and external system owners. Manages integrations, dependencies, technical debt, security, compliance, and customer journey improvements across registration, purchasing, payment, order handling, and self-service.

Manage SAP security roles, authorizations, user access, and provisioning across enterprise SAP landscapes. Support SAP S/4HANA and Fiori security, SAP GRC Access Control, segregation-of-duties analysis, risk remediation, access certifications, and periodic audits. Provide ITGC and SOX audit evidence and control-testing support while collaborating with business, functional, and technical stakeholders on security issues, governance, compliance, and continuous improvement.

Designs, develops, and deploys enterprise AI agents and production-ready intelligent applications. Responsibilities include building LLM workflows, RAG solutions, tool and API integrations, agent memory, human approval mechanisms, evaluation frameworks, and enterprise automation. The role also covers production monitoring, optimization, security, privacy, governance, Responsible AI, solution architecture, and collaboration with technical and business stakeholders.

Provide technical leadership for an India-based backend engineering team while designing and implementing backend services. Investigate production incidents using logs and monitoring tools, validate fixes, maintain unit and integration tests, remediate security vulnerabilities, conduct code reviews, and improve platform stability, reliability, and performance. Mentor junior engineers, guide technical decisions, and support dependency upgrades and infrastructure automation.

Analyze large datasets, build data models, transform and cleanse data, apply machine learning and statistical techniques, and develop dashboards and actionable insights. Manage analytics and data science projects, conduct cost-benefit analyses, monitor data sources, and collaborate with stakeholders to implement data-driven solutions and continuous improvements.

Designs and implements SUSE-based virtualization platforms using KVM, LINSTOR storage, OpenNebula networking, Terraform, and Ansible. Defines VM standards, security zones, capacity planning, automation workflows, documentation, observability integrations, and operational procedures for SAP and enterprise workloads. Coordinates platform integration, stakeholder priorities, risks, and alignment with business and SAP roadmaps.

Coordinates accounting team operations, assigns daily work, resolves service and technical issues, supports escalations, trains staff, prepares KPI reports, manages month-end closing, performs reconciliations and internal controls, and maintains accurate financial documentation and records.

Develops and maintains integrations between SAP HCM and SuccessFactors using SAP Integration Suite, Business Integration Builder, and custom iFlows. Responsibilities include configuring migration and replication routines, designing integration interfaces, managing replication settings and whitelisting, and performing end-to-end testing, data validation, and troubleshooting. The role requires expertise in SAP HCM and SuccessFactors data models, ABAP-based integration logic, secure data exchange, transformation, master data synchronization, and collaboration with HR and IT teams.

Designs and implements SUSE-based KVM virtualization platforms optimized for SAP workloads, including sizing, high availability, performance, automation, and integrations with ServiceNow or similar ITSM tools. Develops Terraform and Ansible workflows, maintains CMDB updates and architecture documentation across infrastructure layers, and provides project and stakeholder management aligned with business and SAP roadmaps.

Designs and implements SUSE-based KVM virtualization, LINSTOR storage, OpenNebula SDN, and SAP infrastructure platforms. Defines VM standards, security zones, capacity and failure-management guidelines, and integrates new components with enterprise systems. Develops Terraform modules and Ansible roles for infrastructure automation and workflow-triggered provisioning. Maintains architecture, operational, troubleshooting, and consumer documentation while coordinating stakeholders, risks, priorities, and SAP roadmaps.

The Resource Manager is responsible for hiring during transition phases, managing workforce ramp-ups and backfills, and conducting candidate interviews.

The AI Architect will lead the design and implementation of AI architecture, ensuring scalability and compliance while providing technical guidance. The role involves developing AI strategies and staying updated on AI trends.

The ETL Developer will design and develop software components, guide developers, ensure solution quality, and mentor team members while working with a range of technologies and frameworks.

Design and review end-to-end solutions for Python and Angular applications. Create architecture designs, mentor teams, and ensure cloud readiness.

The Architect is responsible for designing and implementing observability architectures, mentoring teams, optimizing production systems, and ensuring performance across cloud infrastructure. Key tasks include using OpenTelemetry, monitoring tools, and supporting product development teams.

Responsible for designing and owning the release and deployment process, managing IT release and deployment, and facilitating cross-functional discussions.