Jobs at SwiftSku (YC W21)

Own the complete sales cycle by prospecting convenience store owners, making 150+ daily cold calls, qualifying leads, closing deals, exceeding quotas, maintaining CRM records, nurturing customer relationships, and improving sales processes. The role is fully onsite in Ahmedabad and serves American customers during night-shift hours.

Manage customer accounts, build long-term relationships, conduct regular check-ins and reviews, drive product adoption, identify expansion opportunities, collect references, prevent churn, and share customer insights with Product and leadership. The role requires strong communication, problem-solving, listening, documentation, and cross-functional coordination while serving American customers from the Ahmedabad office during a night shift.

Own the full sales cycle from prospecting and qualification through closing. Conduct 150+ daily outbound calls to American convenience store owners, build customer relationships, exceed quotas, maintain accurate CRM records, and contribute feedback to sales processes and new product experiments. The role requires strong communication in English, Gujarati, and Hindi, resilience, coachability, and experience closing deals with American or Canadian clients.

Manage customer accounts, build long-term relationships, conduct regular check-ins, drive product adoption, identify expansion opportunities, collect customer references, prevent churn, and communicate customer insights to Product and leadership. The role requires strong communication in English, Gujarati, and Hindi, problem-solving ability, excellent listening, adaptability, and coordination with Support, Product, and Sales teams.

Coordinates the full merchant implementation lifecycle from sales deal intake through onboarding, payment processor approval, hardware shipment, installation scheduling, readiness checks, and post-installation follow-up. Maintains CRM documentation, installation calendars, stakeholder communication, and milestone tracking. Coordinates customers, processors, hardware vendors, technicians, and support teams, resolves documentation or setup issues, confirms merchant satisfaction, and facilitates the handoff to Customer Success.

Provide technical assistance to customers, troubleshoot software and hardware issues, diagnose system-related problems, and deliver excellent customer service. The role requires clear technical communication, analytical problem-solving, teamwork, and fluency in Gujarati, Hindi, and English. Work is on-site in Ahmedabad, Gujarat, with rotational shifts from 8:00 a.m. to 5:00 p.m. CST.

The Account Executive will manage full-cycle sales from outbound prospecting through closing, conduct product demonstrations, sell to small business and enterprise clients, manage a robust CRM pipeline, forecast accurately, negotiate deals, and build customer relationships. The role requires consistently meeting or exceeding sales quotas in a fast-paced startup environment and working onsite five days per week in Manhattan.

Own full-cycle, high-volume recruitment with a primary focus on Sales hiring and additional Account Management, Customer Success, and Support roles. Source and engage candidates through job boards, LinkedIn, referrals, Naukri, and creative channels; conduct values-based interviews; partner with founders; manage candidate pipelines; close offers; and deliver a strong candidate experience. The role requires strong communication, sourcing ability, adaptability, ownership, and judgment in identifying high-performing customer-facing talent.