Jobs at Swarovski

Manage and improve Swarovski’s global Sales and Operations Planning process. The role focuses on demand and supply planning, inventory optimization, governance, KPI development, cross-functional decision-making, process maturity, and planning transformation. The manager will collaborate with Commercial, Product, Finance, Supply Chain, and Planning teams to implement sustainable improvements and strengthen organizational S&OP capabilities.

Manage U.S. benefits administration, including open enrollment and 401(k) processes. Serve as a primary contact for employees, managers, vendors, and internal stakeholders; oversee compliance, audits, reporting, documentation, and issue resolution. Prepare executive benefits materials, track decisions, maintain confidentiality, and improve benefits processes and employee experience.

Provides hands-on HR generalist support to managers and employees, including employee relations, performance and merit processes, organizational development, change initiatives, onboarding, offboarding, payroll coordination, and HR process improvement. The role requires expertise in Swiss labor law, Workday or comparable HRIS, German and English communication, and frequent on-site collaboration.

Manage end-to-end employee lifecycle processes, including hiring, separations, job changes, payroll support, bonuses, time and attendance, and HR data maintenance. Provide HR service to employees and managers, respond to inquiries, run Workday reports, reconcile data, deliver HR presentations, support global projects, and maintain operational documentation and knowledge articles.

Leads Swarovski’s global go-to-market vision and operating model, translating brand strategy into market activation plans across regions and channels. Oversees launches, campaigns, marketing investment, budgets, activation performance, asset deployment, governance, reporting, and execution readiness. Builds a high-performing GTM team and partners with global, regional, and local stakeholders to deliver scalable commercial activation and consistent customer experiences.

Supports Swarovski’s end-to-end planning transformation by maintaining planning process continuity, managing system configurations and master data, translating business requirements into solution requirements, evaluating vendors and planning technologies, and improving forecasting, inventory, and replenishment processes. The role develops data-driven models and scenarios, supports implementation and testing, and collaborates with supply chain, operations, IT, procurement, architecture, and regional teams.

Supports end-to-end employee lifecycle processes, including onboarding, employee changes, probation periods, and separations. Maintains accurate HR data and documentation, generates reports, responds to employee and manager inquiries through ServiceNow, and collaborates with stakeholders on HR projects. The role also updates operational manuals and knowledge articles while developing expertise in Polish labor law, HR systems, and global people operations.

Provide legal advice across EMEA on commercial contracts, real estate, retail leasing, disputes, compliance, data privacy, governance, and regulatory filings. Draft and negotiate agreements, manage external counsel, monitor legal developments, deliver compliance training, support privacy matters, and maintain licenses, permits, and registrations. The role requires international retail and branded-environment experience, UK law exposure, European bar admission, strong drafting and negotiation skills, and fluent English.

Leads end-to-end global and regional product launch execution, coordinating Marketing, Planning, Sourcing, Operations, Logistics, and regional teams. Owns launch governance, roadmaps, readiness, risk escalation, availability, reporting, and continuous improvement. Translates operational constraints into business decisions, drives cross-functional resolution, and develops processes, KPIs, and digital tracking solutions to improve launch predictability and supply chain effectiveness.

Leads group-wide financial planning, budgeting, target setting, reporting, governance, and financial modeling. Advises local and central teams, standardizes planning processes and systems, develops KPI and steering frameworks, prepares ad hoc management analyses, and leads cross-functional special projects. The role requires advanced Excel modeling, strong analytical and communication skills, and experience in a global environment.

Designs and develops mechanical automation systems, machines, fixtures, and manufacturing solutions. Creates 3D models and engineering drawings, performs calculations and validation, manages equipment suppliers, and supports commissioning, troubleshooting, testing, and production ramp-up. The role collaborates with production, engineering, quality, and external partners while maintaining technical documentation and ensuring safety, quality, schedule, and budget requirements are met.

Lead group-level financial controlling and business partnering across geographies. Drive financial planning, performance analysis, cost management, supply chain controlling, and ad hoc reporting. Partner with HQ and commercial teams to set priorities, monitor P&L, optimize working capital, and deliver actionable insights to senior management.

Develop and maintain medium-term supply plans, forecasts, purchase orders, inventory levels, and supply network coordination for accessories. Balance product availability, inventory, capacity, and cost targets while identifying risks, resolving disruptions, and improving planning processes. Collaborate with internal and external manufacturers and cross-functional stakeholders to align supply with demand and optimize service performance.

Supports SAP Sales and Distribution, SAP CAR, EDI integrations, pricing, order-to-cash, and omnichannel retail processes. Responsibilities include requirements gathering, solution design, SAP customization, testing, deployment, training, incident resolution, documentation, and process improvements. Collaborates with business users, developers, architects, vendors, and support teams to deliver stable enterprise solutions.

As a Sales Consultant, you'll provide exceptional customer service, build relationships, achieve sales goals, and contribute to a positive store environment.

Supports sales and retail operations across Southeast Asia by coordinating targets, performance reporting, incentives, communications, store projects, openings, closures, relocations, leases, inventory, vendors, invoices, and compliance. The role also manages operational documentation, retail communications, business licenses, e-commerce coordination, and administrative support for store teams.

Manage end-to-end talent acquisition activities, including recruitment strategy, job postings, candidate sourcing and screening, assessments, interviews, offers, negotiations, stakeholder communication, and candidate pipeline management. Maintain accurate talent acquisition data in HR systems while advising hiring managers and delivering responsive HR services. The role requires fluent Korean and English communication in an international environment.

Processes purchase invoices, creditor payments, tax data, accruals, expense reimbursements, and accounts payable inquiries. Verifies payment files against purchase orders or vendor agreements while ensuring accuracy, compliance, and timely processing. The role requires accounts payable experience, strong communication, data-entry and spreadsheet skills, Microsoft Office proficiency, ideally SAP knowledge, attention to detail, and a continuous-improvement mindset.

Lead financial controlling for global markets, partner with HQ and business leaders on planning, performance analysis, cost management, and supply chain finance. Deliver reports, ad hoc analyses, P&L oversight, and initiatives to improve cost transparency, service levels, and working capital.

Define SAP Basis/platform architecture and roadmaps (S/4HANA, HANA, BTP, cloud); advise stakeholders; manage and govern managed service partners and SLAs; evaluate and pilot new SAP, BTP, and cloud technologies; run PoCs and recommend adoption; provide 2nd/3rd-level guidance while routine execution is handled by partners.