Jobs at Swarovski

Provides exceptional customer service in a Swarovski retail environment, builds customer relationships, promotes loyalty programs, achieves individual and team sales goals, maintains an organized store, and uses digital retail tools to enhance customer experiences. Requires enthusiasm for fashion or luxury brands, strong communication and customer-service skills, commercial awareness, empathy, teamwork, and comfort with retail technology.

Provides exceptional customer service in a Swarovski retail store, builds customer relationships, promotes loyalty programs, achieves individual and team sales goals, and creates an organized, welcoming environment. The role requires product knowledge, storytelling, digital retail tool usage, teamwork, and a passion for fashion or luxury brands. It also offers training, development opportunities, and potential progression into store management, training, or visual merchandising.

Manages and grows strategic relationships with premium and luxury automotive manufacturers, including OEM and Tier 1 clients. Responsibilities include developing account plans, engaging senior decision-makers, forecasting sales and budgets, setting pricing strategies, supporting negotiations, and overseeing large-scale projects up to €200 million in turnover. The role also focuses on customer satisfaction, project execution, and long-term commercial growth.

Deliver exceptional in-store customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an inviting store environment, and use digital retail tools to enhance customer experiences. The role requires passion for fashion or luxury brands, strong communication and customer service skills, commercial focus, teamwork, empathy, creativity, and comfort with retail technology.

Deliver exceptional customer service, build customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance customer experiences. The role requires passion for fashion or luxury brands, strong communication, empathy, commercial awareness, teamwork, and confidence representing the Swarovski brand.

Supports retail planning through store and cluster-level allocation, replenishment, ordering, inventory monitoring, transfers, forecasting, reporting, and assortment balancing across Mexico. Executes planning initiatives, tracks inventory and sales KPIs, manages product flows, supports cluster teams, and provides analysis and system expertise. Requires strong analytical, financial, collaborative, and communication skills, advanced English, and willingness to learn planning and merchandising.

Deliver exceptional customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use product knowledge and digital retail tools to create memorable Swarovski brand experiences.

Deliver exceptional in-store customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales targets, maintain an organized store environment, and use digital retail tools to enhance brand experiences. The role requires product knowledge, storytelling, teamwork, a commercial mindset, and enthusiasm for fashion, luxury, and lifestyle products.

Deliver exceptional customer service and memorable Swarovski brand experiences through storytelling, relationship building, and product knowledge. Achieve individual and team sales goals, promote loyalty programs, use digital retail tools, and maintain an organized, welcoming store environment. Collaborate with colleagues while demonstrating passion for fashion, luxury, customer engagement, and commercial results.

Deliver exceptional customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance customer experiences. The role requires passion for fashion or luxury brands, strong communication and customer service skills, commercial awareness, empathy, teamwork, and comfort with retail technology.

Provide exceptional customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance the shopping experience.

Leads CRM strategy, loyalty initiatives, customer analytics, promotional programs, and AI-driven customer activation. Develops segmentation, retention, repurchase, and lifecycle insights; monitors campaign KPIs, ROI, budgets, and forecasts; partners with global promotion teams; manages customer incentives, CRM communications, events, VIP experiences, and loyalty member engagement.

Provide exceptional in-store customer service, build lasting customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance the customer experience.

Deliver exceptional in-store customer service, create memorable Swarovski brand experiences, build customer loyalty, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance interactions. The role requires product knowledge, strong communication, empathy, commercial awareness, teamwork, and enthusiasm for fashion or luxury brands.

Deliver exceptional customer service and memorable Swarovski brand experiences in a luxury retail store. Build customer relationships, promote loyalty programs, achieve individual and team sales goals, maintain an organized store environment, and use digital retail tools to enhance the customer experience. The role also requires product knowledge, teamwork, storytelling, and a strong commercial mindset.

Provide exceptional in-store customer service, build emotional connections, advise on styling, present and sell Swarovski products, meet sales targets, and support team-driven brand experiences.

Manage end-to-end eCommerce content and campaign execution on Swarovski.com: plan and maintain pages, coordinate promotions, run testing across devices, manage CMS/PIM tools and agency launches, support country/language rollouts, and collaborate with eCommerce, IT, Marketing, and CRM stakeholders.

Develops and optimizes surface coating and thin-film processes for quality, color consistency, efficiency, and production scale-up. Evaluates materials and coating stacks, performs characterization testing, establishes process standards, troubleshoots coating and vacuum equipment, and supports industrialization, validation, qualification, and ramp-up projects. Creates technical documentation and trains operators and technicians while collaborating with internal teams and suppliers.

Lead group-level financial controlling and business partnering across geographies. Drive financial planning, performance analysis, cost management, supply chain controlling, and ad hoc reporting. Partner with HQ and commercial teams to set priorities, monitor P&L, optimize working capital, and deliver actionable insights to senior management.

Lead local HR for the Wattens manufacturing site and serve as strategic Global HR Business Partner to the Chief Supply Chain Officer. Drive Global People Strategy implementation, employee relations, organizational design, change management, talent and leadership development, and coaching of senior leaders while ensuring HR operational excellence and compliance with local legislation and social partner engagement.