Jobs at Silicon Valley Bank

Leads an enterprise fraud detection team responsible for identifying and preventing fraudulent activity, managing investigations, meeting service-level agreements, and maintaining quality and regulatory controls. Oversees hiring, coaching, staffing, performance management, training, process improvements, technology initiatives, and executive reporting. Partners with internal stakeholders and technical teams to improve fraud detection effectiveness, resolve sensitive issues, and drive scalable, compliant operations.

Leads architecture, development, optimization, security, integrations, DevSecOps, and production support for complex enterprise Appian applications. Establishes engineering standards, designs scalable workflow automation solutions, conducts architecture and code reviews, mentors engineers, and provides technical leadership across multiple teams. Partners with business, security, risk, and architecture stakeholders while remaining hands-on with Appian development and troubleshooting.

Own the vision, roadmap, backlog, and delivery of an enterprise Master Data Management platform. Define requirements for customer and party master data, golden records, match and merge, survivorship, hierarchies, data quality, governance, and integrations. Partner with business, architecture, engineering, compliance, and data governance teams to deliver trusted data capabilities. Lead Agile planning, requirements refinement, testing, release validation, stakeholder communications, and regulatory alignment.

Leads strategic business planning, governance, executive reporting, business reviews, forecasting, benchmarking, and performance management for Enterprise Operations. Develops executive presentations and dashboards, provides analytical insights, supports financial planning and resource allocation, tracks strategic initiatives, and coordinates cross-functional stakeholders. Manages a small team while driving operational excellence, process improvement, and effective execution of organizational priorities.

Leads engineering and operations for Identity and Access Management services, including installation, configuration, troubleshooting, application integrations, lifecycle workflows, custom connectors, automation, production changes, and Level 3 support. Documents runbooks, ensures security and audit compliance, contributes to architecture and technology evaluations, and mentors team members. The role requires extensive Java full-stack development, cloud and containerization experience, IAM platform customization, and expertise with SailPoint and related identity technologies.

Manage and maintain the ServiceNow CMDB and IT hardware asset lifecycle, ensuring accurate configuration items, relationships, data quality, compliance, and process integration. Conduct audits and reconciliation, develop CMDB standards and documentation, configure Discovery tools, and collaborate with IT, Security, Legal, Engineering, and service management teams. Support CMDB enhancements while resolving data integrity issues and aligning operations with ITSM best practices.

Leads enterprise data modeling and architecture initiatives, designing scalable conceptual, logical, and physical models across business domains. Establishes modeling standards, data governance frameworks, metadata practices, and data quality controls. Guides cloud data platform and data modernization efforts using Data Vault, dimensional, semantic, and lakehouse modeling. Advises senior stakeholders, integrates diverse data sources, ensures regulatory compliance, mentors modeling teams, and drives adoption of enterprise data architecture best practices.

Leads application support engineering, SRE, infrastructure operations, incident management, and service reliability for business-critical banking platforms. Oversees hybrid cloud and on-premises environments, performance, observability, capacity planning, disaster recovery, automation, and major incident response. Manages multidisciplinary teams, vendors, operational risk, and continuous improvement while aligning technology strategy with business objectives and regulatory requirements.

Build, test, and document data science, ML, analytics, and GenAI solution components. Prepare and validate data, develop features, prototypes, prompts, retrieval, and evaluation datasets. Execute evaluation plans, troubleshoot defects, maintain technical artifacts, follow governance and Responsible AI practices, and contribute reusable code and documentation while collaborating with global teams.

Lead the design, development, testing, deployment, and support of middleware and backend REST APIs for a next-generation online banking platform. Own features end-to-end in a fast-paced Agile team, mentor junior developers, automate processes, resolve production performance issues, and collaborate with product, architecture, security, and cross-functional stakeholders.

Leads end-to-end quality engineering for enterprise Appian applications. Defines testing strategy, plans, automation frameworks, regression suites, quality standards, and release criteria. Performs functional, integration, API, workflow, security, database, performance, scalability, and exploratory testing. Integrates automated tests into CI/CD pipelines, leads defect triage and root-cause analysis, validates deployments, provides release sign-off recommendations, and mentors QA engineers and developers. Partners with engineering, architecture, security, risk, product, and business teams throughout the SDLC.

Lead testing for enterprise Automation Anywhere Automation 360 solutions, including functional, integration, regression, API, database, end-to-end, performance, resiliency, and deployment validation. Test bots, Control Room configurations, queues, credentials, exception handling, and business-process integrations. Create automated regression tests, investigate defects and production failures, support releases, and maintain audit-ready test documentation while collaborating with developers, analysts, and business stakeholders.

Oversee end-to-end ACH payment processing, exception management, investigations, returns, rejects, adjustments, controls, and operational risk mitigation. Monitor transaction volumes, service levels, quality metrics, and processing queues while resolving complex issues and conducting root-cause analysis. Serve as an ACH subject-matter expert for U.S. stakeholders, support audits and escalations, and drive automation, standardization, system enhancements, UAT, migrations, and process improvements. Mentor team members and maintain operational continuity in a regulated, high-volume environment.

Leads fraud risk data analysis, statistical model development, validation, implementation, monitoring, and model risk management across digital and payment channels. Oversees governance, documentation, change management, issue remediation, regulatory engagement, and effective challenge. Partners with senior stakeholders to shape fraud strategy, communicate model findings, and improve fraud prevention while maintaining data quality, compliance, and strong governance.

Own and optimize Workday HCM and Recruiting solutions, including configuration, organizational structures, worker lifecycle events, compensation data, recruiting processes, security, reporting, business process automation, and release management. Partner with HR, Talent Acquisition, IT, and business stakeholders to translate requirements into scalable solutions, improve candidate experiences, ensure governance compliance, and support testing and upgrades.

Leads enterprise Master Data Management initiatives covering data remediation, quality, governance, API integrations, Salesforce and downstream data consumption. Manages cross-functional teams, prioritizes remediation and UAT backlogs, oversees data validation and reconciliation, coordinates integration delivery, and provides dashboards and executive reporting. Partners with Finance, Regulatory Reporting, Technology, Architecture, and Operations to improve trusted data for business and regulatory outcomes.

Responsible for accurate US regulatory reporting, including Call Reports and FR Y reports, with a focus on loan data. Duties include data analysis using SQL, issue identification and remediation, controls and documentation, regulatory compliance, automation, data migration, stakeholder metrics, audits, and cross-functional project delivery. The role requires knowledge of banking products, loans, US GAAP, accounting policy, and regulatory reporting processes.

Lead 24x7 response to P1/P2/P3 infrastructure incidents, coordinating global teams across servers, networks, databases, storage, cloud, security, and containers. Drive bridge calls, escalations, service restoration, executive communications, post-incident reviews, root-cause analysis, corrective actions, reporting, KPI tracking, ITIL governance, and continuous service improvement. The role also identifies automation opportunities and supports operational reliability across enterprise technology platforms.

Leads DevSecOps and SRE initiatives to build secure, scalable, resilient platforms. Responsibilities include defining reliability standards, operating CI/CD pipelines with integrated security testing, automating vulnerability and compliance controls, implementing observability and incident response, conducting root cause analysis, securing infrastructure as code, troubleshooting production systems, and mentoring engineers across distributed teams.

Build and maintain enterprise-scale data platforms, warehouses, lakes, marts, and complex ELT/ETL pipelines. Lead Snowflake and AWS implementations, data modeling, governance, security, privacy, performance tuning, automation, incident management, design reviews, and release activities. Collaborate with architects, modelers, technology teams, and business stakeholders while managing developer deliverables and driving technical initiatives across global teams.