Teams at Silicon Valley Bank

Processes and investigates high-volume check and payment transactions, resolves exceptions, and responds to branch and financial institution requests. Ensures regulatory compliance, accuracy, timely service-level delivery, and effective risk controls. The role escalates complex issues, supports continuous improvement initiatives, collaborates with onshore teams, and provides guidance to junior staff. Strong banking operations knowledge, analytical skills, organization, communication, and advanced Excel capabilities are required.

Lead wire operations for domestic and international payments, managing transaction processing, exceptions, investigations, reconciliations, queues, cutoffs, controls, and escalations. Apply Fedwire, SWIFT, and ISO 20022 expertise while supporting AML, sanctions, audit, and operational resilience requirements. Partner with Technology and Product teams on requirements, testing, automation, migrations, and process improvements. Analyze operational data, maintain reporting, provide subject matter guidance, and communicate risks and incidents to global stakeholders. Requires night-shift availability aligned with U.S. business hours.

Manage and optimize Workday Core HCM, Security, Reporting, worker lifecycle processes, compensation and organizational data. Configure business processes, access controls, reports, dashboards, and analytics solutions. Translate HR and business requirements into technical solutions, support releases and upgrades, and collaborate with stakeholders to improve HR operations and automation.