Jobs at Supportworks, Inc.

Oversee bi-weekly payroll for multiple entities, including variable compensation, payroll journal entries, tax reconciliations, W-2 reporting, and employee record accuracy. Support accounts receivable, accounts payable, vendor payments, credit card transactions, intercompany billing, month-end close, and internal control improvements. Collaborate with HR, operations, and accounting teams while ensuring compliance, accurate records, and timely processing.

Lead a hands-on technical support function for SaaS applications, integrations, APIs, authentication, configuration, and CRM synchronization. Resolve complex issues, coach and grow a support team, improve ticket quality and escalation processes, build documentation and training, identify recurring problems, and collaborate with Product and Development on improvements. Support product releases and help scale team processes while maintaining strong dealer communication and ownership.

Lead Supportworks’ engineering and manufacturing organization, overseeing team development, product innovation, testing, technical support, manufacturing quality, cost improvement, customer relationships, commercial strategy, training, and technical presentations. The role requires a licensed professional engineer with structural or geotechnical expertise, product development experience, construction knowledge, and strong leadership and communication skills.

Processes accounts receivable and payable transactions, including customer payments, invoices, vendor invoices, payments, reconciliations, credit card transactions, and intercompany billing. Maintains accurate accounting records across CRM and accounting systems, supports revenue recognition and collections, and assists with cash disbursements. The role collaborates with operations, manages deadlines, and helps improve AR/AP processes across multiple operating companies.

Lead regional financial reporting, internal controls, and compliance; oversee month-end close, consolidated GAAP financial statements, budgeting/forecasting, process improvements, and manage the regional accounting team to support strategic decision-making.

This is an open application process where candidates can apply for future roles at Supportworks. Interested individuals may submit their applications and cover letters to be considered for upcoming positions.