Jobs at Sunpan Trading & Importing, Inc.

Manage daily operations of the Shopify B2B website and customer portal, coordinating with web agencies and internal teams on enhancements, releases, UAT, QA, accessibility, SEO, digital merchandising, content updates, and customer issues. Monitor site performance, conduct audits, prepare reports, maintain documentation, research competitor trends, and recommend improvements to website functionality and user experience.

Supports furniture product development through assortment planning, sales analysis, trend research, mood boards, vendor and factory communication, sample development, database maintenance, proforma invoice review, and trade show preparation. Collaborates with product, quality assurance, marketing, sales, overseas agents, and factories while managing multiple projects, timelines, product introductions, and presentations.

Coordinates quality assurance activities for furniture products, including reviewing inspection reports, conducting incoming and first-production inspections, investigating claims, documenting findings, coordinating quarantines, and verifying corrective actions. The role also reviews structural testing and compliance reports, communicates with factories and internal teams, and recommends quality improvements.

Manage assigned B2B trade accounts, meet sales targets, convert leads, and expand territory revenue through outreach, upselling, and pipeline management. Provide responsive product guidance and order support to interior designers, retailers, and commercial buyers. Execute showroom sales, attend up to five annual trade shows, process orders, and prepare performance reports covering leads, conversions, campaigns, and sales funnel results. Improve workflows while maintaining strong product knowledge, ethics, and client service standards.

Drives sales growth across assigned B2B trade accounts through outreach, lead conversion, account management, upselling, and pipeline development. Provides product guidance and responsive service to interior designers, retailers, and commercial buyers. Supports showroom operations, order processing, trade shows, and on-site sales. Tracks conversion metrics, prepares performance reports, and improves sales and order-processing workflows while partnering with senior sales leadership.

Translate conceptual furniture designs into manufacturable products by creating and maintaining detailed 2D/3D CAD models, technical drawings, and specifications. Partner with product development and overseas manufacturers to optimize designs for cost, assembly, materials, and quality; manage samples, resolve production issues, and conduct factory visits as needed.

Translate conceptual furniture designs into manufacturable products by producing detailed 2D/3D CAD models, technical drawings, and specifications. Collaborate with product development and overseas factories to optimize designs for manufacturing, cost, assembly, and quality; drive sample development, update documentation, and perform factory visits as needed.

Create, manage, and publish original social media content across platforms; develop social strategy and content calendar; analyze metrics and report on performance; collaborate on video production and influencer programs; engage community and curate user content; attend trade shows and provide live social coverage, including occasional evenings/weekends.

Develop and manage furniture products from concept through production by researching trends, creating design briefs and prototypes, sourcing materials, collaborating with internal teams and overseas factories, ensuring quality and regulatory compliance, supporting trade shows, and coordinating sample logistics.

Manage export compliance for furniture shipments to the U.S. and Canada by maintaining documentation, auditing factories, tracking product testing and specifications, updating policies, training staff, and reporting compliance status to management.

Prospect and manage B2B trade accounts in U.S. territories, convert leads into orders, support showroom and trade show sales, deliver exceptional client service, track performance metrics, and improve order processing workflows.

Manage and optimize HubSpot across Marketing, Sales and Service Hubs. Administer CRM settings, integrations (SAP, Repzio, ERP, website), build workflows, lead routing, pipelines, dashboards, and ticket automation. Improve data quality and governance, document processes, train users, and coordinate platform enhancements with stakeholders and partners to support sales, marketing and claims operations.

Drive B2B furniture sales by managing assigned US territories, converting trade leads, supporting showroom and trade-show activity, delivering excellent client service, and improving order processes to hit monthly revenue targets.