Jobs at Sunpan Trading & Importing, Inc.

Writes and manages persuasive, on-brand product, collection, category, and SEO content for a global furniture brand. Translates product specifications into benefits-led copy, maintains metadata and content libraries, conducts content audits, uses analytics to improve performance, and collaborates with Product, Claims, Merchandising, E-commerce, and Marketing teams. The role requires strong editorial discipline, organization, deadline management, and regular collaboration with the Toronto team during overlapping India business hours.

Creates photorealistic CGI and AI-generated lifestyle imagery for websites, catalogs, marketing campaigns, social media, and digital platforms. Designs virtual environments, styles product scenes, ensures accurate textures and scale, reviews visual quality, and optimizes assets for web, e-commerce, social, and print. Collaborates with creative teams, develops campaign concepts, explores AI workflows, tracks creative KPIs, and maintains brand consistency.

Plans inventory and demand for home furnishings by analyzing forecasts, sales trends, lead times, stock levels, and supplier performance. Manages purchase orders, coordinates with suppliers, monitors shipments, identifies slow-moving inventory, prepares KPI reports, and recommends process improvements. Collaborates with merchandising, purchasing, logistics, sales, and customer service teams across time zones, with occasional factory visits and evening stakeholder calls.

Plan inventory, forecast demand, manage purchase orders, coordinate suppliers, analyze stock levels, and optimize supply chain performance for home furnishing products. The role involves KPI reporting, cross-functional collaboration, process improvement, and occasional factory visits. Evening calls with North American stakeholders may occur once or twice weekly.

Manages customer accounts, processes orders, tracks deliveries, resolves issues, collects payments, and maintains accurate account information. The representative communicates with customers through phone and email, coordinates with warehouse and internal teams, follows up on backorders, and ensures a seamless customer experience throughout the order lifecycle. The role requires strong organization, communication, attention to detail, multitasking, and at least three years of customer or client service experience.

Manage daily operations of the Shopify B2B website and customer portal, coordinating with web agencies and internal teams on enhancements, releases, UAT, QA, accessibility, SEO, digital merchandising, content updates, and customer issues. Monitor site performance, conduct audits, prepare reports, maintain documentation, research competitor trends, and recommend improvements to website functionality and user experience.

Supports furniture product development through assortment planning, sales analysis, trend research, mood boards, vendor and factory communication, sample development, database maintenance, proforma invoice review, and trade show preparation. Collaborates with product, quality assurance, marketing, sales, overseas agents, and factories while managing multiple projects, timelines, product introductions, and presentations.

Manage assigned B2B trade accounts, meet sales targets, convert leads, and expand territory revenue through outreach, upselling, and pipeline management. Provide responsive product guidance and order support to interior designers, retailers, and commercial buyers. Execute showroom sales, attend up to five annual trade shows, process orders, and prepare performance reports covering leads, conversions, campaigns, and sales funnel results. Improve workflows while maintaining strong product knowledge, ethics, and client service standards.

Drives sales growth across assigned B2B trade accounts through outreach, lead conversion, account management, upselling, and pipeline development. Provides product guidance and responsive service to interior designers, retailers, and commercial buyers. Supports showroom operations, order processing, trade shows, and on-site sales. Tracks conversion metrics, prepares performance reports, and improves sales and order-processing workflows while partnering with senior sales leadership.

Translate conceptual furniture designs into manufacturable products by creating and maintaining detailed 2D/3D CAD models, technical drawings, and specifications. Partner with product development and overseas manufacturers to optimize designs for cost, assembly, materials, and quality; manage samples, resolve production issues, and conduct factory visits as needed.

Translate conceptual furniture designs into manufacturable products by producing detailed 2D/3D CAD models, technical drawings, and specifications. Collaborate with product development and overseas factories to optimize designs for manufacturing, cost, assembly, and quality; drive sample development, update documentation, and perform factory visits as needed.

Develop and manage furniture products from concept through production by researching trends, creating design briefs and prototypes, sourcing materials, collaborating with internal teams and overseas factories, ensuring quality and regulatory compliance, supporting trade shows, and coordinating sample logistics.

Manage export compliance for furniture shipments to the U.S. and Canada by maintaining documentation, auditing factories, tracking product testing and specifications, updating policies, training staff, and reporting compliance status to management.

Prospect and manage B2B trade accounts in U.S. territories, convert leads into orders, support showroom and trade show sales, deliver exceptional client service, track performance metrics, and improve order processing workflows.

Drive B2B furniture sales by managing assigned US territories, converting trade leads, supporting showroom and trade-show activity, delivering excellent client service, and improving order processes to hit monthly revenue targets.