Teams at Sunpan Trading & Importing, Inc.

Manage daily operations of the Shopify B2B website and customer portal, coordinating with web agencies and internal teams on enhancements, releases, UAT, QA, accessibility, SEO, digital merchandising, content updates, and customer issues. Monitor site performance, conduct audits, prepare reports, maintain documentation, research competitor trends, and recommend improvements to website functionality and user experience.

Supports furniture product development through assortment planning, sales analysis, trend research, mood boards, vendor and factory communication, sample development, database maintenance, proforma invoice review, and trade show preparation. Collaborates with product, quality assurance, marketing, sales, overseas agents, and factories while managing multiple projects, timelines, product introductions, and presentations.

Coordinates quality assurance activities for furniture products, including reviewing inspection reports, conducting incoming and first-production inspections, investigating claims, documenting findings, coordinating quarantines, and verifying corrective actions. The role also reviews structural testing and compliance reports, communicates with factories and internal teams, and recommends quality improvements.