Sunbit Inc.
Jobs at Sunbit Inc.
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The Partner Support Associate will provide technical support to retail partners by addressing inquiries and troubleshooting software and hardware issues. Responsibilities include resolving service issues, entering information into the Call Center database, and maintaining performance metrics.
As a Collections Associate I, you will contact customers with overdue accounts, attempt to collect payments or negotiate payment plans, maintain records of contacts and payments, and submit reports on unpaid accounts while complying with regulations.
As a Customer Care Associate I, you will answer calls from customers and retail partners, assist with account inquiries, troubleshoot issues, manage escalated calls, and ensure prompt and professional service, while following scripts and providing resolutions.
As a Digital Support Associate I, you will handle customer inquiries via email, chat, and phone, assisting with payment processing and technical troubleshooting. You'll maintain customer satisfaction and resolve product issues while following established communication procedures.
The Bilingual Customer Care Associate I will assist customers and retail partners by answering calls regarding payments and general inquiries. The role involves troubleshooting issues, following scripts, managing escalated calls, and ensuring customers receive professional service promptly.
The Bilingual Collections Associate I will contact customers with overdue accounts to collect payments or negotiate payment plans, maintain records of contacts and payments, and submit regular reports on unpaid accounts, all while complying with collection regulations.
The System Administrator I will support IT infrastructure, manage daily operations, troubleshoot issues, and assist with MDM administration. Responsibilities include providing L1/L2 support, provisioning accounts, managing projects, and creating documentation while participating in an on-call rotation.
This role involves identifying and executing partnerships with billing platforms and EHRs, enabling payment solutions for providers and patients. Responsibilities include building relationships, presenting product solutions, negotiating contracts, and collaborating with internal teams to facilitate integration.
The Account Coordinator at Sunbit will manage pre-activation and post-activation processes, coordinate with Account Managers, conduct training sessions, and ensure smooth operations. They will communicate with field partners, promote product usage, and address operational challenges to meet company goals.
The Account Manager will lead the Co-Branded Card program, ensuring retail partners effectively integrate the program while achieving growth targets. Responsibilities include training new partners, managing existing accounts, launching pilot programs, reviewing performance, and documenting activities in the CRM system.
The Key Account Specialist will manage a portfolio of 300-400 Key Accounts within the dental sector, focusing on expanding Sunbit's usage. Responsibilities include strategic account management, building relationships with stakeholders, monitoring performance indicators, and ensuring customer success by addressing concerns and fostering satisfaction.
As a Fraud Examiner, you will analyze financial data and transaction patterns to identify fraud schemes, conduct thorough investigations, and prepare reports. The role includes suggesting improvements to fraud controls and staying updated on trends in fraud technology.
The HRBP & TA Manager at Sunbit will shape employee experience and drive talent strategy, focusing on HR support, managerial coaching, employee engagement, talent acquisition, and HR project implementation during a hypergrowth phase. Responsibilities include overseeing HR processes, managing TA budgets, and enhancing branding strategies.
As the Purchase Risk Squad Lead, you will manage a team of backend engineers and AI/ML specialists to develop risk management systems that safeguard Sunbit's loan product. Responsibilities include architecture, implementation, collaboration with cross-functional teams, and ensuring the systems remain stable and secure while adapting to business changes.
As a Senior Full Stack Engineer, you will develop and maintain the loan application system while collaborating with team members to ensure high-quality products. You will deal with system architecture, solve complex problems, and mentor junior developers, focusing on enterprise-level solutions in a fast-paced fintech environment.
As a Full Stack iOS Developer at Sunbit, you will develop and maintain the loan application system and iOS POS application, ensuring high performance and user experience. You will collaborate with backend developers and team members to optimize services and share expertise.
Join Sunbit as a Technical Product Manager to define product vision, strategy, and business metrics, research new opportunities, create business requirements, and manage product lifecycle. Requires 5+ years of product management experience, analytics capabilities, and proficiency in English and Hebrew. Must have worked at a fast-growth startup and preference for engineering or computer science background.
The Sales Development Representative (SDR) is tasked with identifying and creating new qualified sales opportunities. This role involves managing outbound sales efforts, qualifying leads, and booking demos for potential clients, while contributing to building Sunbit into the leading POS financing solution.
The Senior Python Developer will work within the Purchase Risk Squad to manage financial risks and develop advanced risk management systems for Sunbit's loan product. Responsibilities include collaborating with data scientists, designing solutions, mentoring junior developers, and promoting best software development practices.
The Senior Software Engineer at Sunbit will contribute to the development of their core loan application system, addressing complex architectural challenges and ensuring high-quality product delivery. The role involves collaborating with team members, maintaining system architecture, and advocating for clean, maintainable code.