Jobs at Station Satcom

Provide L1/L2 design, integration, configuration, troubleshooting and support for satellite communications (VSAT, L-band, LEO/MEO) across maritime, offshore and enterprise environments. Monitor terminals, remotely configure network devices, analyze RF and IP performance, support onboard installations, maintain ticketing documentation, escalate to OEMs, and participate in on-call rotation.

Monitor and manage CCTV systems and NVR/DVR infrastructure 24/7, diagnose and resolve first- and second-level CCTV and network issues, log and escalate incidents, coordinate field technicians, maintain asset inventory, run health checks and reports, and follow NOC SOPs and SLAs.

Provide L2/L3 technical support by resolving escalated tickets, coordinating third-party vendors, monitoring SLAs and aging tickets, conducting handovers, participating in major incident management and RCA, maintaining SOPs and documentation, and mentoring support teams to ensure service continuity and customer satisfaction.

Lead integrated digital marketing, brand management, corporate communications, and website efforts. Plan and optimize campaigns (Google, LinkedIn, Meta, email), drive lead generation, manage agencies and budgets, oversee website SEO/UX/content, conduct market research, analyze performance, and support events, PR, and stakeholder alignment.

Lead sales for maritime connectivity solutions by hunting new customers, managing key accounts, developing regional sales strategies, negotiating contracts, building a sales team, and collaborating with technical teams to deliver VSAT, satellite and vessel IT solutions across shipping, offshore and ports.

Lead end-to-end billing operations for satellite connectivity and managed services, ensuring accurate recurring, usage-based, and one-time invoicing. Manage a billing team, enforce revenue assurance and controls, reconcile activations and invoices, handle customer escalations, prepare billing and revenue reports, ensure GST compliance, and drive billing system and process improvements across ERP/CRM/billing platforms.