Jobs at Southern 441 Toyota

Leads the dealership’s Service BDC Department, managing daily operations, coaching representatives, monitoring inbound and outbound calls, handling customer inquiries and appointments, and improving service retention. The role tracks customer experience and performance metrics, analyzes reports, resolves escalated concerns, and collaborates with service leadership to increase appointment show rates and service revenue.

Sell new and pre-owned vehicles by guiding customers through the buying process, following up on leads, setting appointments, conducting demonstrations and test drives, closing deals, and developing repeat and referral business. The role requires proven automotive dealership sales experience, CRM proficiency, strong communication and closing skills, and consistent pipeline development.