Jobs at Socomec Group

Provide technical support and product recommendations to sales teams, reps, distributors, and customers. Troubleshoot issues, conduct site audits, demos, trainings and presentations, prepare reports and proposals, and collaborate with marketing and product teams. Serve as a product expert for Socomec equipment and ensure compliance with applicable electrical standards.

Provide technical product support and applications engineering for Socomec electrical products: troubleshoot issues, train customers and sales, build demos/tests, update documentation, manage partner integrations, perform site audits and presentations, and improve internal tools and processes.

Act as primary customer contact supporting sales managers: handle inbound calls, create quotations, manage end-to-end order process through invoicing, coordinate with warehouses and factory, monitor inventory and shipments, resolve invoice/questions and returns, and ensure proactive, timely communication and issue resolution.

Lead customer coordination and deployment for multi-site, mission-critical data center projects. Manage stakeholder communication, schedule visibility, deployment planning, risk mitigation, on-site execution, commissioning, and project closeout while coordinating cross-functional teams.

Lead localization and manufacturing transfer projects to North America, develop project plans and budgets, optimize production processes, define equipment and vendor requirements, drive industrialization and process improvements, support shop floor teams, and ensure cost, quality, delivery, and capacity objectives.

Support and maintain HSE programs across three Brampton facilities: ensure compliance with provincial and federal regulations, conduct risk assessments and audits, manage incident investigations and reporting, deliver HSE and onboarding training, coordinate emergency preparedness, and support environmental metrics and sustainability initiatives while liaising with the HSE Manager and facility teams.

Manage channel and direct sales for Socomec in a territory by developing technical specifications, engaging consultants and end-users, generating leads, managing distributors/OEMs, supporting pre-sales and BOQ work, and running events to grow market share in low-voltage power conversion and monitoring solutions.

Coordinate and schedule field service technicians in Belgium, manage commissioning, preventive maintenance and corrective interventions, liaise with customers and internal teams, track service deadlines, maintain planning data, and support continuous service improvement and customer satisfaction.

Ensure product quality and compliance across manufacturing by driving root-cause analysis, controlling non-conformances, performing audits, supporting supplier quality, working with engineers on corrective actions, and leading continuous improvement and lean initiatives like 5S.

Drive sales growth and develop long-term customer relationships in Wallonie by promoting Power Switching & Monitoring solutions; qualify opportunities, propose technical solutions, prepare quotations, negotiate orders, maintain CRM pipeline, and provide market intelligence.

Develop embedded Linux software and GUIs for industrial controllers; implement industrial protocols (Modbus, BACnet, SNMP); support product lifecycle from development to production/service and write operational documentation.

Ensure product quality in a manufacturing environment by maintaining QMS and ISO compliance, leading CAPA and root-cause analysis, investigating nonconformances and customer complaints, supporting supplier evaluations, driving continuous improvement (Lean/Six Sigma), and assisting with audits, documentation, and engineering changes to improve production reliability and reduce defects.

Lead technical role on Energy Storage Solutions for North America: liaise with R&D and engineering, evaluate feasibility and risks, perform power system studies, design system integration and single-line diagrams, develop test plans, manage Engineering-To-Order projects from booking to commissioning, and prepare technical documentation and specifications.

Lead cross-functional teams to deliver complex electrical equipment projects (STS, PDU, RPP, transformers, UPS) on scope, schedule, and budget. Manage WBS, baselines, risks, change control, financials, and stakeholder reporting. Drive project recovery, continuous improvement, and coordination across sites until project closure.

Lead Thailand sales for UPS and critical power systems: set and achieve project targets, execute strategic sales plans, manage distributors and partners, grow key segments (data centers), run sales meetings, mentor team, and drive contractor relationships and tender responses.

Process and track customer orders in the ERP, coordinate with factories, warehouses, carriers and customs, handle complaints and claims, monitor backlog and KPIs, produce order status reports, and support continuous improvement to ensure on-time, accurate order fulfillment.

Lead daily operations of a low-voltage electrical assembly facility, ensuring on-time delivery, quality, cost control, safety, continuous improvement, workforce development, and cross-functional alignment to meet production and financial targets.

Perform on-site installation, commissioning, preventive maintenance, diagnostics, troubleshooting and repair of UPS and battery systems across Poland. Coordinate subcontractors, replace batteries, perform discharge/performance tests, and document service activity in the CRM while providing customer support.

Manage North America compensation programs and employment‑based immigration/relocation processes. Maintain job architecture, run benchmarking and annual review cycles, administer incentive plans, coordinate visas and relocations with external counsel, ensure regulatory compliance, prepare compensation and mobility reports, and advise HR, Payroll, and Finance on technical, risk, and pay decisions.

Field-based sales engineer responsible for managing and acquiring accounts for low-voltage switching and energy monitoring products. Build long-term customer relationships, handle quotations and negotiations, provide technical advice, generate leads, collaborate with internal sales and application engineering, and meet regional sales targets while frequently visiting clients.