Jobs at Smarter Technologies LLC

Own a quota-carrying, full-cycle inside sales role selling healthcare revenue cycle management, BPO, and healthcare technology services to provider organizations. Responsibilities include account research, outbound campaigns, discovery, pipeline development, stakeholder identification, consultative selling, opportunity advancement, collaboration with senior sales leaders, Salesforce data management, and achievement of pipeline, opportunity, and revenue KPIs.

Leads onsite hospital revenue cycle operations and transitions to India-based delivery teams. Oversees client relationships, governance, workforce planning, performance management, revenue cycle metrics, compliance, risk, and continuous improvement. Manages transition planning, knowledge transfer, cutover, stabilization, and operational optimization across patient access, coding, billing, accounts receivable, denials, cash posting, and collections. Partners with hospital executives, offshore leadership, and technology teams while driving service quality, financial outcomes, and regulatory compliance.

Lead enterprise sales for healthcare revenue cycle management and AI-enabled managed services in the Mid-Atlantic. Drive new logo acquisition, manage complex long-cycle pursuits, own pipeline and forecasting in Salesforce, build C-suite relationships, support pricing/contracting, and meet/exceed quota with 40-60% travel.

Handle inbound/outbound calls to resolve billing, claims, eligibility, authorization, payment, and denial issues. Research and correct unpaid/denied claims, use payer portals and practice management/EMR systems, document interactions, meet productivity and quality targets, ensure HIPAA compliance, and escalate complex issues.

Lead client engagement accounts across the revenue cycle lifecycle, driving implementation, process improvement, training, and revenue growth. Serve as liaison between onshore/offshore technical and functional teams, manage implementation milestones, achieve upsell/expansion targets, and maintain high client satisfaction through strategic relationship management and operational oversight.

Retrieves clinical records from EHR systems, manages chart-request queues, verifies document quality and metadata, and supports healthcare data operations. The role also coordinates EHR access, tracks completion goals, manages disenrollments, and protects protected health information under HIPAA guidelines. Candidates need healthcare administration experience, knowledge of Texas Medicaid eligibility rules, and proficiency with state Medicaid portals.