Teams at Smarter Technologies LLC

Retrieves clinical records from EHR systems, manages chart-request queues, verifies document quality and metadata, and supports healthcare data operations. The role also coordinates EHR access, tracks completion goals, manages disenrollments, and protects protected health information under HIPAA guidelines. Candidates need healthcare administration experience, knowledge of Texas Medicaid eligibility rules, and proficiency with state Medicaid portals.

Research, resolve, and follow up on clients' accounts receivable and healthcare claims. Process transactions per SOP, review aged accounts, appeal unpaid or denied claims, respond to correspondence, meet production and accuracy targets, escalate issues, and support collections and client/customer inquiries.

Identify, engage, and qualify healthcare prospects for revenue cycle management and outsourcing services. Execute outbound campaigns, conduct discovery, document interactions in CRM, schedule qualified meetings for sales executives, and support sales and marketing initiatives while meeting KPIs and maintaining pipeline health.