Jobs at Skan AI

Build and lead Skan University: design certification tracks and role-based learning journeys for internal consultants, customers, and partners. Create instructor-led and on-demand content, labs, assessments, and reusable delivery playbooks. Certify partner delivery teams, measure time-to-productivity/time-to-certified, manage trainers and content creators, and use AI tooling to generate, personalize, translate, and continuously refresh curriculum.

Lead North America professional services delivery for AI Solutions: own portfolio P&L, delivery, value realization, renewals and escalations. Build and manage forward-deployed, AI-first delivery teams that automate repeating work, partner with Product/Marketing/Sales, and create services packaged from process and telemetry insights.

Build and optimize the web portal UI: translate UX/UI designs into performant Angular (6+) single-page applications, create reusable components, prototype libraries, ensure cross-browser compatibility, mentor/front-end code review, and collaborate with designers and product owners.

Own and grow a portfolio of strategic BFSI enterprise accounts. Drive renewals, upsell, and expansion ARR while serving as executive sponsor and trusted advisor. Build multi-year account plans, lead QBRs, mitigate risk, and partner cross-functionally to ensure measurable customer outcomes and platform adoption. Maintain C-suite relationships and deliver against NRR and expansion targets.

Lead design, development, and delivery of real-time Apache Flink ETL pipelines to sync PostgreSQL to StarRocks. Build CDC solutions with Flink CDC/Debezium, optimize performance, ensure reliability, run Flink on GKE with Helm and Harness CI/CD, monitor with Prometheus/Grafana, mentor engineers, and maintain operational runbooks and data quality processes.

Design, develop, test, and maintain scalable Python web applications and RESTful APIs using Flask, FastAPI, or Django REST Framework. Optimize data storage and queries (SQL, MongoDB), perform code reviews, debug production issues, and collaborate with front-end (Angular) and cross-functional teams to deliver secure, high-quality software.

Lead design, develop, and deploy Python microservices on Docker/Kubernetes. Integrate LLMs/OpenAI APIs, implement RabbitMQ messaging, design Postgres and MongoDB schemas, build CI/CD with Azure Pipelines, manage source control and work tracking, write tests, ensure code quality, mentor juniors, and participate in Agile ceremonies.

Lead technical product vision, strategy, and execution for an enterprise Agentic AI platform. Manage and mentor product managers, collaborate with engineering and data science on architecture, scalability, security, and AI lifecycle (ingestion, model development, deployment, monitoring). Translate complex enterprise needs into technical requirements, oversee multi-workstream delivery, engage with executives and customers, and evaluate emerging technologies to evolve the platform.

Lead a team of Customer Success Managers to drive customer lifetime value, retention, and expansion by owning transformation roadmaps, executive engagement, value realization, and delivery governance. Design and run workshops, quantify ROI, align Skan solutions to client KPIs, and provide industry thought leadership while improving NPS, churn, and portfolio growth.

Lead end-to-end product design: research, interaction and visual design, prototyping, and iteration. Work closely with engineers and PMs, run user research and usability sessions, build and maintain a design system, influence product strategy, mentor peers, and ship high-impact features quickly in an ambiguous, fast-moving AI product environment.

Lead end-to-end enterprise platform implementations, map complex financial processes, ensure data health and governance, apply data analytics and AI/ML to surface insights, deliver dashboards and executive recommendations, and act as the primary technical owner for customer success and value realization.

Lead Skan AI's content function end-to-end: define narrative and editorial voice, build AI-powered content operations, drive thought leadership, SEO, demand-gen/ABM alignment, sales enablement, and performance analytics while managing a cross-functional team and external agencies.

Lead and scale Skan's consulting and advisory partner ecosystem with top-tier strategy and boutique firms. Build senior relationships, co-develop thought leadership, secure technology recommendations, carry attributed ARR quota, drive consulting-influenced pipeline, and execute joint GTM programs while aligning cross-functionally to embed Skan in client transformation roadmaps.

Lead commercial ownership of a portfolio of large BFSI enterprise accounts, driving renewals, upsell, and expansion. Build multi-year account plans, maintain C-suite relationships, run QBRs, partner cross-functionally to ensure measurable customer outcomes, mitigate account risk, and influence product and go-to-market priorities to maximize net revenue retention and ARR growth.

Lead product marketing to define positioning, messaging, GTM strategy, and analyst relations for an enterprise AI/process-intelligence B2B SaaS platform. Build product marketing infrastructure, enable sales, drive launches, customer advocacy, and inform product roadmap through market research and competitive intelligence. Hire and scale the function and present to executive leadership and board.

Lead backend architecture and delivery for web applications and services: design and implement Python-based high-performance APIs and microservices, optimize PostgreSQL and OLAP workloads (StarRocks), manage Alembic migrations, ensure CI/CD, mentor engineers, and collaborate with product and frontend teams to deliver scalable, resilient systems.

Lead end-to-end AI-native architecture and integration for customer engagements, from pre-sales solutioning to delivery. Define reusable reference architectures, design agentic systems (perception, reasoning, planning, multi-agent orchestration), ground solutions in operational telemetry, and enforce runtime governance, scalability, auditability, and observability to deliver measurable outcomes.

Build a net-new, AI-first delivery pillar for global SMB and mid-market customers: design a scalable, productized operating model; create a delivery engine mixing dedicated specialists, managed services and partners; optimize unit economics and profitability; productize onboarding and delivery with agents and accelerators; drive value realization, adoption, and renewals.

Partner with the CEO to set strategy, drive cross-functional initiatives, prepare board and investor materials, support GTM and revenue efforts, build operating cadences, identify and remove organizational bottlenecks, and lead high-priority special projects end-to-end in a fast-growth AI startup.

Maintain and monitor infrastructure availability for Skan components (VA, Cloud, Gateway); serve as first technical contact for customer incidents; manage incident lifecycle and RCAs; build automation, alerts, and documentation; troubleshoot performance, networking, containers, cloud platforms, and databases.