Jobs at ShopMy

Drive brand growth by prospecting, pitching, demoing, and closing B2B SaaS subscriptions for beauty, fashion, and lifestyle brands. Manage full sales cycle, negotiate deals and insertion orders, hit quota, and hand off clients to onboarding and success teams.

Frontline support for creators: manage inbound requests, troubleshoot technical issues, document product issues and trends, build support resources, escalate to Product/Engineering, and partner cross-functionally on process improvements.

The Director, Creator Acceleration will lead strategy and performance of ShopMy's creator programs, enhance engagement, and scale operation models for ongoing success.

Serve as a trusted client partner for non-RTW fashion brands, managing day-to-day account success, driving retention and expansion, advising on affiliate and creator marketing strategies, translating performance data into strategic recommendations, escalating product feedback, and implementing AI-driven workflow improvements.

Provide high-touch support to a cohort of creators: maintain and optimize creator shops, identify linking opportunities, surface creator momentum and issues to Account Managers, support creators during events and launches, escalate recurring problems, and champion process improvements to maximize creator performance and earnings.

Lead and build a new SMB client strategy pod that delivers one-to-many, scaled retention and adoption programs. Design webinars, CRM/lifecycle campaigns, in-product education, LMS content, and scaled onboarding. Coach and grow a team, partner with Product and Marketing to drive self-serve solutions, embed AI-driven workflows, and measure retention and upgrade performance.

Lead sourcing, structuring, negotiating, and closing strategic partnerships. Own a pipeline of alliance opportunities, build senior relationships, coordinate cross-functional launches, and measure partnership performance to drive scalable business impact.

Lead end-to-end brand and marketing design initiatives, create hero assets and scalable campaign systems, translate briefs into visual direction, produce marketing collateral across channels, provide creative direction and mentorship, collaborate cross-functionally and with agencies, and maintain a premium, consistent ShopMy visual identity.

Founding PR & Communications hire to build and lead earned media strategy. Responsibilities include media relations, story and channel development, executive thought leadership, data-driven launch storytelling, crisis management, and scaling PR operations including agency management and hiring junior talent.

Lead day-to-day accounting operations including month-end close, reconciliations, variance analysis, and financial reporting. Improve and scale accounting systems, ensure strong internal controls and compliance, research technical accounting matters, support audits and tax filings, and partner cross-functionally to provide clear financial insights for a high-growth technology business.

Support month-end and year-end close with journal entries, reconciliations, and variance analysis. Maintain GAAP-compliant records, assist audits and tax filings, strengthen internal controls, resolve cross-functional discrepancies, and implement process improvements.

As Senior Manager of Product Research, you'll lead user research projects, advocate for user needs, and drive insights for product improvements.

In this role, you'll manage reporting systems and performance insights for the Creator organization. You will translate data into actionable insights, monitor creator performance, and refine operational processes to enhance team effectiveness.

The Senior Product Designer will own end-to-end design processes, collaborate across teams, contribute to a design system, and ensure exceptional usability and aesthetics while iterating rapidly.

Lead ShopMy's sales enablement across content, training, coaching, and measurement. Build onboarding and ramp programs, create pitch materials and playbooks, coach reps with deal reviews, and partner cross-functionally with RevOps, Marketing, Product, and Brand Growth to measure and optimize enablement impact on ramp time, win rates, and pipeline progression.

The Enterprise Director manages strategic growth for 8-12 Fortune 500 accounts, drives revenue expansion, and partners with various teams for client success.

Serve as the primary escalation for complex brand support issues, resolve tickets end-to-end, identify root causes and recommend fixes, improve knowledge bases and onboarding docs, enhance AI support coverage, and partner with Product, Engineering, and Trust & Safety to surface and resolve systemic issues.

Manage and grow affiliate network and agency relationships, support onboarding and rate negotiations, coordinate paid placements from asset collection to reporting, identify upsell opportunities, and own smaller brand accounts to drive affiliate program growth.

Manage day-to-day accounts payable, expense, and travel operations; build procurement and vendor management processes; partner cross-functionally to streamline finance workflows; use AI tools to automate tasks; support billing, month-end close, audits, and reporting.

The Associate, Client Strategy will assist in the management of brand accounts, support Client Strategy Managers, and collaborate on projects to enhance client experiences.