Jobs at SHOPLINE

As a Product Copywriter Intern, you will create detailed documentation for SHOPLINE products in Korean, proofread AI-translated articles, and collaborate with teams for clarity and consistency in content.

Assist in creating media accounts, budget management, reporting, customer service, and handling inter-departmental tasks in a fast-paced environment.

The Business Development Manager will identify new opportunities in Japan, build and manage a sales team, and support regional marketing efforts while achieving sales objectives.

Responsible for managing client accounts, ensuring satisfaction, and identifying growth opportunities to drive sales.

The Product Copywriter will create user-friendly instruction manuals and FAQs for SHOPLINE products, ensuring clarity and adherence to style guidelines while collaborating with cross-functional teams.

The FP&A Manager will conduct financial analysis, support budgeting, engage in planning processes, and provide financial insights for business growth.

Support partnership initiatives, manage relationships with partners, document activities in CRM, and collaborate across teams to achieve sales targets.

Assist with UI/UX design tasks and user research under mentorship, while improving practical skills and building a portfolio with collaborative projects.

Provide exceptional customer experience through online and phone communication, troubleshoot issues, and gather customer feedback for solutions.

Develop, manage, and maintain software systems, collaborate with teams on product requirements, troubleshoot issues, and optimize systems for performance.

The Customer Success Consultant will consult clients on store functions, manage renewals, promote new products/services, and provide 1:1 support.

Responsible for creating user-friendly instructions and materials, condensing complex concepts, collaborating with teams, and ensuring consistent tone while engaging the merchant community.

Develop content strategies, conduct research on customer personas, manage content calendars, track performance, and engage KOLs to drive marketing objectives.

Assist with customer communications, record inquiries, analyze service usage, and provide support while gaining knowledge of SHOPLINE systems.

Responsible for developing potential clients through consultations, identifying customer needs, managing project development, and handling accounts receivable related matters.

The Senior Quality Assurance Engineer will conduct tests on websites, apps, and financial systems, analyze reports, communicate across departments, and improve testing processes.

Lead the Customer Success team at SHOPLINE, driving strategy for merchant retention and success by analyzing insights and collaborating cross-functionally.

The Systems Architect designs and delivers high-quality web services, overseeing the entire development lifecycle while leading technical architecture and strategy.

The Customer Success Consultant improves client experience through effective communication, promptly resolving issues, and understanding client needs, impacting product development.

The role involves managing client relationships, offering product consultations, promoting features, collecting feedback, and ensuring client retention, with 2-4 years experience in SaaS or eCommerce required.