Jobs at SHI International Corp.

The Commercial Account Executive develops new and existing customer relationships, builds sales pipelines, creates pricing proposals, and exceeds revenue and profit targets. The role uses consultative selling, prospecting, negotiation, account management, and strategic partnerships to promote SHI’s IT solutions and services. The position requires regular customer and partner engagement within the Minneapolis territory, participation in industry events, and continuous knowledge of market trends and technology offerings.

Lead concurrent strategic programs supporting business transformation and operational improvement. Responsibilities include defining delivery plans, budgets, milestones, governance, risks, dependencies, executive reporting, stakeholder alignment, and change adoption across Finance, Technology, Sales, People, and Legal. The role requires managing complex cross-functional initiatives, improving PMO standards, and ensuring measurable business outcomes.

Supports Windows Server and Microsoft infrastructure across multiple managed-service customer environments. Responsibilities include administration, troubleshooting, hybrid identity, virtualization, server applications, high availability, backup and disaster recovery, security hardening, PowerShell automation, documentation, migrations, and critical incident response. The role collaborates with customer stakeholders and cross-functional technical teams and participates in an on-call rotation.

Leads IT project engagements from kickoff through closeout, managing scope, schedules, budgets, teams, risks, changes, deliverables, and stakeholder communications. Serves as the escalation point, coordinates project teams, facilitates Agile and Scrum events, coaches participants, and ensures accurate project tracking using Asana and AirTable. Requires customer-facing or internal project management experience, IT technical project management expertise, PMP certification, and 10% travel. The position follows a hybrid schedule in Somerset, New Jersey.

Partner with account teams to assess customer data center environments and design tailored infrastructure solutions across Data Center, Cloud, Network, Security and Services. Build OEM relationships, provide product training, manage solution pipeline, engage executive stakeholders, and identify technology opportunities to drive technical sales and services adoption.

Onboard and guide Cisco customers through product lifecycles, conduct customer success reviews, analyze consumption reports, support renewals, manage service workflows, and build customer relationships. The role serves as a Cisco subject matter expert, coordinates with sales and project teams, manages orders and service delivery, and supports quoting and contract management for Cisco support services and software.

Coordinates projects and events by managing schedules, stakeholders, deadlines, budgets, vendors, status reporting, and feedback. Supports management and team members, monitors progress, resolves issues, maintains records, and identifies process improvements. Requires proficiency with Microsoft Office and basic scheduling, reporting, and organizational skills. A bachelor’s degree or relevant experience and prior professional office experience are required. Travel up to 10% may be necessary.

Conduct cold calling and prospecting, develop customer relationships, support IT solution selection, manage quotes and orders, and oversee sales cycles for medium to large business accounts. The role requires meeting sales quotas, coordinating customer meetings, collaborating with internal resources, and delivering consultative customer service. Responsibilities include growing existing accounts, addressing client concerns, and identifying solutions to IT challenges.

Designs tailored data center, cloud, network, security, collaboration, and services solutions for enterprise customers. Partners with account executives, customers, OEMs, and technology providers to assess infrastructure environments, identify opportunities, support technical selling, manage solution pipelines, and develop strategic accounts. Provides product training and technical education to sales teams and customers while serving as a trusted IT advisor. The remote role requires residence near Austin, Texas and travel to company, partner, and customer events.

Drive enterprise sales by developing strategic approaches, exceeding revenue and profit targets, cultivating customer relationships, prospecting for new business, managing sales opportunities, and presenting SHI’s IT solutions. The role requires collaboration with internal teams and external partners, customer-site and event travel, competitive market awareness, and residence in Connecticut.

Develops positioning, messaging, go-to-market plans, solution offerings, launches, campaigns, sales enablement, and thought leadership for SHI’s software and cloud portfolio. Partners with Microsoft, AWS, GCP, sales, technical, and marketing teams to translate complex cloud, licensing, managed services, and partner capabilities into differentiated customer value propositions. Uses market insights and performance metrics to drive pipeline, adoption, partner engagement, and revenue growth.

Customer-facing endpoint security expert supporting presales engagements, consulting with executive and technical stakeholders, educating sales teams, developing cybersecurity offerings and collateral, and creating lab-based use cases. The role requires endpoint security expertise across EDR, EPP, and XDR, knowledge of security frameworks, technical sales communication, customer presentations, and up to 20% travel.

Supports commercial account executives with network presales activities, including opportunity qualification, customer discovery, solution scoping, quoting, configuration, and consultative selling. Recommends Cisco, Meraki, and competing vendor solutions; develops pipeline through campaigns and account reviews; coaches sales representatives; coordinates escalations to architects; manages CRM activity and pipeline reporting; and represents SHI at customer and partner events.

Provides consultative pre-sales cybersecurity engineering for email security solutions. Leads customer discovery, assesses security architectures, designs solution proposals, delivers demonstrations and technical presentations, supports proofs of concept, collaborates with vendors, enables sales teams, and transitions closed opportunities to delivery teams. Focus areas include secure email gateways, phishing and BEC protection, API-based security, DLP, advanced threat protection, and hybrid cloud environments.

Own Dell-focused technology sales by identifying infrastructure and end-user computing refresh opportunities, building pipeline, conducting customer discovery, explaining Dell solutions, and converting opportunities into closed business. Partner with account executives, solutions engineers, and Dell teams on proposals, deal registration, campaigns, and forecasting. Maintain CRM accuracy, meet bookings and profit targets, and promote SHI integration, deployment, migration, asset management, and disposition services.

Leads public sector cloud sales for Google offerings, owning quota, pipeline development, territory planning, account expansion, partner coordination, and customer relationships. Develops sales strategies and pricing proposals, collaborates with account and support teams, engages senior public sector leaders, represents the company at industry events, and maintains expertise in cloud products, market trends, procurement cycles, and competitive positioning.

Leads Dell specialty sales specialists focused on storage, servers, and end-user computing refresh opportunities. Owns hiring, coaching, training, pipeline development, forecasting, quotas, CRM accuracy, refresh-cycle processes, and partner alignment with Dell. Collaborates with account executives, solutions engineers, marketing, and Dell sales teams to close strategic deals, promote SHI services, and drive customer technology modernization.

Leads and mentors a software engineering team while setting technical vision, managing roadmaps, developing features, enforcing development standards, and driving automation and process improvements. The role manages hiring, performance reviews, agile ceremonies, code quality, stakeholder communication, technical escalations, and delivery deadlines. It requires hands-on experience with modern software technologies, cloud platforms, DevOps, SQL, SDLC practices, and Agile Scrum.

Manages customer contract and subscription lifecycles from onboarding through renewal and expansion. Serves as a trusted advisor on agreements, pricing, entitlements, purchasing programs, and financial events. Coordinates with sales, customer success, finance, operations, and partners to ensure accurate, compliant contract execution, mitigate risks, support retention, and maintain customer satisfaction. The role also manages renewals, amendments, upgrades, invoicing, and customer lifecycle records while providing proactive guidance and relationship management.

Provides customer-facing presales cybersecurity expertise by leading discovery, assessing cloud and hybrid security architectures, designing CNAPP-based solutions, delivering demonstrations and technical presentations, supporting proofs of concept, enabling sales teams, collaborating with vendors, and assisting with statements of work and post-sale handoffs.