Jobs at SHI International Corp.

Supports Sales Enablement programs through scheduling, communications, onboarding, training, events, reporting, documentation, stakeholder coordination, and process improvement. Tracks milestones, risks, dependencies, participation, and engagement metrics while preparing dashboards and summaries. Collaborates with Sales, Marketing, Operations, and leadership to improve seller readiness, productivity, and adoption. Requires strong organization, communication, analysis, customer service, and Microsoft Office 365 skills. Travel may be required up to 10%.

Develops and executes enterprise sales strategies across Canada, builds relationships with existing and prospective customers, generates pipeline, closes new business, and meets revenue and profit targets. The role involves consultative selling of IT solutions, coordinating with internal teams and external partners, attending industry events, traveling to customer sites, and staying informed about market and competitive trends.

Leads a team of Partner Marketing Managers supporting strategic cybersecurity partnerships. Develops partner growth plans, go-to-market strategies, MDF investment approaches, and KPI-driven operating models aligned with revenue and margin goals. Partners with sales, executives, technology teams, and external partners to drive pipeline, partner engagement, investment ROI, and market expansion. Oversees performance management, executive business reviews, process standardization, transformation initiatives, and adoption of digital, AI, and automation capabilities.

Leads partner marketing strategy for SHI’s modern workplace and end-user compute partnerships, including Apple, Dell, Lenovo, and HP. Manages Partner Marketing Managers, annual growth plans, market development funds, KPIs, partner investments, executive business reviews, and sales alignment. Drives measurable pipeline, revenue, margin, and investment ROI while improving marketing operations through standardized processes, digital workflows, analytics, AI, and automation. Requires extensive B2B or channel marketing leadership, partner ecosystem expertise, and team management.

Leads the PMO for a Data & Analytics Practice, overseeing portfolio governance, resource and capacity planning, project delivery, reporting, risk management, escalations, and stakeholder communications. Establishes PMO processes, tracks schedules and budgets, facilitates reviews, manages delivery issues, and supports customer-facing technical and data projects. The role requires building PMO capabilities while managing concurrent programs and optimizing resource utilization.

Analyzes data, forecasts, financial and operational KPIs across value-stream initiatives. Generates and merges reports from multiple databases, develops Power BI dashboards, performs ad hoc analysis, supports business cases, and tracks performance against goals. The role validates data with stakeholders, identifies trends and opportunities, and delivers monthly and quarterly reporting for management decision-making.

Designs tailored data center, cloud, network, security, and infrastructure solutions for enterprise customers. Partners with account teams, OEMs, and clients to identify technology opportunities, provide technical training, support complex sales, manage the solution pipeline, and advise CIOs and IT leaders. The role requires expertise in virtualization, hybrid cloud, automation, disaster recovery, and major infrastructure technology platforms, with travel to partner and customer events.

Designs, configures, and manages enterprise Cisco and Meraki networking environments, including wireless LAN, routing, switching, security, monitoring, redundancy, and failover. Troubleshoots incidents, automates processes, researches emerging technologies, manages changes through ServiceNow, and collaborates on network upgrades. The role also mentors junior engineers and ensures continuous infrastructure availability across LAN/WAN and wireless systems.

Provides frontline support for conference rooms, collaboration spaces, executive briefing centers, and corporate events. Troubleshoots and maintains audio visual equipment, including displays, cameras, microphones, speakers, and conferencing systems. Installs and configures equipment, performs preventive maintenance, manages service tickets and inventories, supports meetings and events, and escalates complex issues. Requires strong customer service, communication, troubleshooting, and organizational skills, along with 3–5 years of AV experience and the ability to travel and work flexible hours.

Leads SHI’s Microsoft AI and infrastructure services organization across agentic solutions, cloud, data, security, and governance. Owns practice strategy, service maturity, workforce planning, delivery quality, utilization, financial performance, pipeline support, and client outcomes. Develops repeatable enterprise offerings, oversees complex engagements, advises executives, grows Microsoft services revenue, develops leaders, and aligns with Microsoft partners. Requires strong knowledge of Azure, Fabric, Foundry, AI platforms, data ecosystems, identity, security, and governance.

Leads SHI’s Microsoft Digital Workplace organization, unifying collaboration, workplace platforms, and change management. Owns practice strategy, service maturity, offerings, staffing, utilization, delivery quality, financial performance, client outcomes, and revenue growth. Oversees managers and practice leaders while guiding enterprise engagements involving Microsoft 365, Copilot, identity, endpoint services, migrations, security, adoption, and organizational change. Acts as an executive advisor to clients and partners with sales, delivery, Microsoft, and other technology teams to expand the practice and improve customer value.

Supports sales representatives and drives growth for Microsoft Surface through partner programs, campaigns, training, presentations, pipeline management, and customer meetings. Builds relationships with decision-makers, educates sales teams on partner tools, represents the brand at industry events, analyzes data for business insights, and coordinates sales training materials. Requires collaboration with OEM partners, customers, and internal stakeholders, along with flexible hours and 15% travel.

Generates and advances AWS cloud sales pipeline, builds C-level customer relationships, and executes go-to-market strategies. Partners with sales and technical teams to acquire customers, improve cloud sales expertise, track forecasts, present cloud management services, and guide governance and onboarding. Requires customer-facing sales experience, cloud knowledge, AWS certification, CRM proficiency, and 20% travel.

Lead presales architecture and engineering for scalable data platforms using Microsoft Fabric and Azure. Responsibilities include client discovery, solution design, technical workshops, proposals, roadmaps, SOWs, demonstrations, and proof-of-concepts. Design data pipelines, warehouses, lakes, streaming architectures, and AI/ML infrastructure while advising on performance, governance, CI/CD, and infrastructure as code. Serve as a trusted technical advisor and Microsoft Fabric subject matter expert while collaborating with sales, governance, and AI architecture teams.

The Enterprise Account Executive develops strategic sales approaches, builds and expands customer relationships, generates pipeline, and achieves revenue and profit targets. Responsibilities include prospecting, consultative selling, negotiating and closing deals, managing customer and partner relationships, presenting tailored IT solutions, collaborating with internal teams, attending industry events, and staying current on market trends. The role requires residence in the Nashville area, substantial customer-facing time, and travel within the assigned territory.

Drives growth of the Microsoft and cloud services practice by acquiring new business, developing strategic C-level relationships, generating pipeline, and executing go-to-market strategies. Coordinates sales and technical resources, supports customer onboarding and cloud governance, improves sales-team cloud knowledge, manages CRM pipeline and forecasting, and presents cloud management and managed services at customer events. The role also partners with Microsoft, AWS, internal sellers, and service teams to deliver customer value.

Designs and implements software-defined data center and private cloud infrastructure for enterprise customers. Leads VMware VCF, automation, virtualization, storage, networking, disaster recovery, backup, migration, and upgrade engagements. Provides low-level architecture and hands-on deployment, leads customer projects and workshops, supports presales scoping and statements of work, and mentors consultants. The role is remote with occasional travel and requires VMware Cloud Foundation certification plus extensive infrastructure and VMware experience.

Serves as the primary customer contact and liaison between customers, outside sales, vendors, and internal teams. Creates IT pricing quotes, manages deal registration and large customer deals, enters purchase orders, provides order updates, and resolves returns, invoicing, and customer concerns. Supports sales initiatives through sourcing, product information, coordination, and customer service while maintaining organized follow-up and communication.

Processes internal invoices, check requests, rebates, refunds, and related financial transactions. Resolves vendor payment inquiries, obtains approvals, ensures timely payments, reconciles vendor statements, audits billing and use-tax invoices, maintains general ledger cost spreadsheets, and supports audits. The role requires managing high-volume workloads, maintaining accurate financial records, analyzing financial data, and meeting deadlines while collaborating across departments.

Leads day-to-day operations for a partner-delivered services program, including partner onboarding, governance, opportunity routing, engagement monitoring, performance management, reporting, and business reviews. Coordinates Sales, Services, Practice, Delivery, and external partners to improve capacity, customer outcomes, profitability, and operational consistency. Manages project coordinators, supports forecasting and capacity planning, resolves escalations, and drives continuous process improvement.