Jobs at Shell Mobility and Convenience USA

Leads enterprise applications, product management, software engineering, integrations, and solution architecture for Shell Mobility & Convenience. Owns technology strategy, product roadmaps, application lifecycles, engineering delivery, architecture standards, vendor relationships, budgets, governance, cybersecurity compliance, and modernization initiatives. Partners with business and technology leaders to improve reliability, scalability, adoption, operational efficiency, and measurable business value. Manages internal teams, contractors, vendors, and technology partners while reporting to the Chief Technology Officer.

Leads enterprise data, analytics, AI, automation, and governance strategy. Oversees data platforms, pipelines, business intelligence, reporting, data quality, AI foundations, intelligent automation, and cross-functional technology investments. Owns strategy, roadmap, budget, vendor relationships, and organizational resources while translating technical initiatives into measurable business and financial outcomes.

Leads technology operations and reliability across a distributed retail network, including POS, payments, infrastructure, cloud, networking, workplace technology, service management, and deployment readiness. Oversees major incidents, availability, operational automation, vendors, budgets, compliance, and continuous improvement. Supports acquisitions, remodels, new store openings, and technology integrations while managing internal teams and service providers.

Administers Shell Mobility & Convenience’s real estate portfolio, including leases, contracts, property taxes, rent collections, payments, compliance, title records, and stakeholder communications. Maintains accurate, audit-ready portfolio data and documentation, coordinates with Legal, Finance, landlords, tenants, municipalities, and consultants, and produces portfolio performance reports. Supports due diligence, tax appeals, audits, governance activities, and process improvements. Occasional travel may be required for property visits and meetings.

Leads Finance-focused post-merger integrations, enterprise transformation initiatives, and strategic projects. Oversees integration planning across Finance functions, drives synergy realization, improves processes and controls, supports system and technology implementations, and establishes governance, risk management, milestone tracking, and executive reporting. Partners with senior leaders and cross-functional teams to deliver measurable efficiencies, cost savings, automation, and organizational change.

Leads cybersecurity governance, IT risk management, privacy assurance, PCI DSS compliance, incident response coordination, security testing, vulnerability remediation, awareness training, third-party risk reviews, and audit activities. Maintains risk registers, controls, policies, DPIAs, compliance evidence, and remediation plans while translating technical risks into business actions for leadership and cross-functional stakeholders.

Provides frontline support to retail stores by monitoring, troubleshooting, and coordinating resolution of technology, equipment, fuel, and facility issues. Uses remote monitoring tools, creates and tracks work orders, guides store personnel through troubleshooting, dispatches technicians or contractors, and escalates urgent issues. The role also supports process improvements, technology rollouts, vendor coordination, and maintenance projects while ensuring business continuity across multiple locations.

Leads accounting operations, financial close, reporting, reconciliations, balance sheet governance, controls, audits, and technical accounting. Supports acquisitions, purchase accounting, integrations, process transformation, automation, and ERP improvements. Partners with Finance, Operations, Tax, Treasury, Legal, IT, and shared services while coaching accounting staff and ensuring compliance with IFRS, US GAAP, SOX, and company policies.

Leads foodservice and private-label product portfolios from concept through launch and optimization. Uses customer insights, commercial analysis, testing, and supplier collaboration to develop profitable products, manage specifications, secure food safety and legal approvals, coordinate store execution, and make evidence-based launch, reformulation, expansion, or discontinuation decisions.

Leads FP&A activities including performance reporting, forecasting, budgeting, long-range planning, financial modeling, valuations, and business case development. Partners with commercial and operational leaders to support strategic decisions, improve profitability, and identify value creation opportunities. Drives Power BI adoption, automation, data analytics, process improvements, and continuous improvement initiatives while presenting insights and recommendations to senior leadership.

Leads wholesale fuel network operations across multiple states, focusing on dealer acquisition, onboarding, retention, profitability, network growth, and operational standards. Manages field teams, dealer relationships, contracts, performance KPIs, brand programs, issue resolution, and cross-functional partnerships across supply, pricing, transportation, marketing, finance, IT, legal, and real estate.

Manage and optimize loyalty, CRM, digital engagement, and customer experience programs across a multi-state convenience retail network. Drive member acquisition, retention, campaign performance, personalization, and transaction growth through customer insights and targeted communications. Partner with marketing, IT, analytics, operations, dealers, and technology vendors to deliver scalable digital initiatives across mobile, web, email, SMS, and push channels.

Coordinates loyalty, CRM, and digital marketing programs across a multi-state convenience retail network. Responsibilities include deploying email, SMS, and mobile campaigns; building and testing offers; maintaining digital content and campaign calendars; tracking performance metrics; supporting stores and dealers; resolving customer experience issues; and coordinating with internal teams, agencies, vendors, and technology partners.

Leads enterprise marketing and digital strategy for a multi-state fuels and convenience retail business. Oversees brand positioning, customer engagement, loyalty, CRM, digital channels, campaigns, media, analytics, dealer marketing, marketing technology, agencies, budgets, and a team of 4–6 professionals. Partners cross-functionally to improve customer experience, grow traffic and sales, and demonstrate marketing ROI.

Coordinates community programs, events, sponsorships, social media, content development, local marketing, and brand activations across a multi-state convenience retail network. The role manages external partners and vendors, supports marketing campaigns, maintains brand standards, and tracks engagement and event performance. Requires strong organization, communication, content, and cross-functional coordination skills, with willingness to travel and support occasional events outside normal business hours.

Supports daily treasury operations by monitoring cash positions, preparing cash reports, forecasting liquidity needs, managing bank programs and fees, assisting with investments and intercompany settlements, and maintaining treasury controls and documentation. The role also supports audits, banking relationships, fraud prevention processes, reconciliations, and efficiency projects while collaborating with accounting, audit, and business teams.

Leads total rewards strategy and operations across payroll, benefits, wellness, and compensation for corporate and hourly retail employees. Oversees compliance, market pricing, salary structures, wage analysis, merit planning, open enrollment, vendor relationships, payroll controls, reporting, and process improvements. Partners with HR, Finance, Operations, and business leaders while managing and developing the total rewards team.

Leads brand strategy, integrated marketing campaigns, customer and internal communications, loyalty engagement, community relations, retail activations, and agency partnerships across a multi-location convenience retail network. Manages brand consistency, campaign performance, marketing budgets, vendors, and cross-functional collaboration to increase awareness, customer retention, loyalty participation, and business growth.

Provides frontline support to convenience stores by monitoring, troubleshooting, and coordinating equipment, technology, fuel, and facility issue resolution. Uses remote monitoring tools, guides store personnel through troubleshooting, manages site issues and work orders, dispatches technicians and contractors, escalates urgent requests, and coordinates with vendors and field teams. The role also supports RTOC process improvements, technology rollouts, data cleanup, and maintenance projects while helping reduce downtime and maintain safe, reliable store operations.

Supports month-end close, journal entries, balance sheet reconciliations, financial reporting, audits, and internal controls. Maintains fixed asset records, reviews capital expenditures, manages CIP/AUC projects, calculates depreciation, and prepares accounting entries for asset activity. Partners with operations, tax, project teams, and finance leaders to resolve discrepancies, ensure compliance, and improve processes.