Jobs at Shell Mobility and Convenience USA

Coordinates community programs, events, sponsorships, social media, content development, local marketing, and brand activations across a multi-state convenience retail network. The role manages external partners and vendors, supports marketing campaigns, maintains brand standards, and tracks engagement and event performance. Requires strong organization, communication, content, and cross-functional coordination skills, with willingness to travel and support occasional events outside normal business hours.

Supports daily treasury operations by monitoring cash positions, preparing cash reports, forecasting liquidity needs, managing bank programs and fees, assisting with investments and intercompany settlements, and maintaining treasury controls and documentation. The role also supports audits, banking relationships, fraud prevention processes, reconciliations, and efficiency projects while collaborating with accounting, audit, and business teams.

Oversee operations for approximately 100 convenience stores, driving sales, profitability, compliance, customer service, food safety, and commercial fuel growth. Lead and develop store and territory managers, manage regional P&L and budgets, monitor performance metrics, conduct audits, resolve escalated customer issues, and execute regional growth strategies including store openings, relocations, and renovations.

Leads total rewards strategy and operations across payroll, benefits, wellness, and compensation for corporate and hourly retail employees. Oversees compliance, market pricing, salary structures, wage analysis, merit planning, open enrollment, vendor relationships, payroll controls, reporting, and process improvements. Partners with HR, Finance, Operations, and business leaders while managing and developing the total rewards team.

Oversee operations across approximately 15 convenience stores, coaching store managers and driving sales, labor, inventory, customer service, compliance, and profitability. Manage fast-food quality and food-safety standards, conduct store audits, address customer issues, and support company initiatives. Develop commercial fuel sales through lead generation and B2B relationships while monitoring budgets, financial performance, staffing, and operational improvements.

Oversee day-to-day operations across assigned convenience stores, leading teams and driving sales, Fuel Rewards, profitability, operational KPI, and customer service goals. Maintain brand, environmental, marketing, and operational compliance; coach and develop employees; prioritize multi-store activities; improve sales through training and customer service strategies; and travel extensively between store locations.

Oversee day-to-day operations across assigned convenience stores, leading teams and driving sales, Fuel Rewards, profitability, operational KPI, compliance, and customer service objectives. The role requires coaching and developing employees, maintaining store standards, implementing marketing initiatives, managing priorities, and traveling between store locations approximately 90% of the time.

Oversee grill food preparation, ensure sanitation and safety standards, manage supplies and equipment, train and supervise grill staff, and maintain clean work areas.

Leads brand strategy, integrated marketing campaigns, customer and internal communications, loyalty engagement, community relations, retail activations, and agency partnerships across a multi-location convenience retail network. Manages brand consistency, campaign performance, marketing budgets, vendors, and cross-functional collaboration to increase awareness, customer retention, loyalty participation, and business growth.

Provides frontline support to convenience stores by monitoring, troubleshooting, and coordinating equipment, technology, fuel, and facility issue resolution. Uses remote monitoring tools, guides store personnel through troubleshooting, manages site issues and work orders, dispatches technicians and contractors, escalates urgent requests, and coordinates with vendors and field teams. The role also supports RTOC process improvements, technology rollouts, data cleanup, and maintenance projects while helping reduce downtime and maintain safe, reliable store operations.

Supports month-end close, journal entries, balance sheet reconciliations, financial reporting, audits, and internal controls. Maintains fixed asset records, reviews capital expenditures, manages CIP/AUC projects, calculates depreciation, and prepares accounting entries for asset activity. Partners with operations, tax, project teams, and finance leaders to resolve discrepancies, ensure compliance, and improve processes.

Lead budgeting, forecasting, long-range planning, monthly reporting, financial modeling, and performance analysis. Develop Power BI dashboards, automate finance processes, and translate financial and operational data into actionable insights. Partner with Finance, Operations, Retail, and other teams on business cases, investment analysis, process improvements, and strategic projects. Present performance drivers and recommendations to senior leadership.

Lead and conduct complex workplace investigations and provide escalated employee relations support. Mentor HR Business Partners, advise leaders on policy, documentation, and risk-informed decisions, and recommend preventive measures. Manage multiple cases, prepare clear investigation reports, and promote consistent, compliant HR practices across field-based operations.

Develop and execute category strategies for snack products to drive sales and profitability. Manage assortment, pricing, supplier negotiations, inventory, promotions, and merchandising. Analyze sales and forecasts, create business cases, implement assortment optimizations biannually, maintain price book and category hierarchy, and collaborate with marketing. Frequent travel to store sites required to support execution.

Conduct field HSSE assurance across retail, maintenance, and construction sites: verify incident reporting and corrective actions, identify and escalate risks, ensure regulatory compliance, validate data integrity, and provide structured feedback to drive corrective action and continuous improvement.

Prepare and cook food following production procedures and sanitation standards, ensure supply availability, report equipment issues, clean grill area, and provide customer service while following safety and uniform requirements.

Oversee daily car wash operations, supervise and train crew, enforce safety and wash quality standards, log maintenance, assist with inventory and equipment troubleshooting, and ensure customer satisfaction.

Prepare and store grilled food following established production procedures and sanitation standards; maintain supplies, report equipment issues, clean grill area, lift and move items up to 50 lbs, and deliver friendly customer service while following safety, uniform, and hygiene rules.

Manage daily operations across assigned convenience stores, lead and coach store teams, drive sales and KPIs, ensure brand and regulatory compliance, implement training and marketing initiatives, and travel frequently to store locations.