Jobs at Shell Mobility and Convenience USA

Leads complex workplace investigations involving misconduct, harassment, discrimination, retaliation, ethics, and policy violations. Assesses concerns, plans investigations, conducts interviews, reviews evidence, prepares findings, and maintains confidential case records. Provides escalated employee relations guidance on performance, conduct, corrective action, separations, and workplace conflicts. Advises HR partners and leaders on policy interpretation, employment practices, risk mitigation, and consistent decision-making while identifying trends and training needs.

The Tax Manager leads multi-state indirect tax compliance, including sales and use tax, fuel excise tax, gross receipts tax, audits, registrations, and regulatory reporting. The role advises Finance, Operations, Fuel Supply, Procurement, Retail, and M&A teams on taxability, transactions, acquisitions, and market expansion. Responsibilities also include tax risk management, process controls, tax technology improvements, analytics, and automation across a decentralized retail and fuel distribution organization.

Manages fuel supply and logistics across a multi-state retail network. Oversees sourcing, inventory, transportation, supplier relationships, contracts, cost analysis, fuel availability, performance reporting, and business-continuity response. Evaluates market conditions and delivered-cost economics to improve reliability, margins, and operational efficiency. Coordinates with suppliers, carriers, terminals, and internal stakeholders while supporting forecasting, continuous improvement, and supply optimization initiatives.

Leads enterprise data, analytics, AI, automation, and governance strategy. Oversees data platforms, pipelines, business intelligence, reporting, data quality, AI foundations, intelligent automation, and cross-functional technology investments. Owns strategy, roadmap, budget, vendor relationships, and organizational resources while translating technical initiatives into measurable business and financial outcomes.

Leads technology operations and reliability across a distributed retail network, including POS, payments, infrastructure, cloud, networking, workplace technology, service management, and deployment readiness. Oversees major incidents, availability, operational automation, vendors, budgets, compliance, and continuous improvement. Supports acquisitions, remodels, new store openings, and technology integrations while managing internal teams and service providers.

Administers Shell Mobility & Convenience’s real estate portfolio, including leases, contracts, property taxes, rent collections, payments, compliance, title records, and stakeholder communications. Maintains accurate, audit-ready portfolio data and documentation, coordinates with Legal, Finance, landlords, tenants, municipalities, and consultants, and produces portfolio performance reports. Supports due diligence, tax appeals, audits, governance activities, and process improvements. Occasional travel may be required for property visits and meetings.

Leads wholesale fuel network operations across multiple states, focusing on dealer acquisition, onboarding, retention, profitability, network growth, and operational standards. Manages field teams, dealer relationships, contracts, performance KPIs, brand programs, issue resolution, and cross-functional partnerships across supply, pricing, transportation, marketing, finance, IT, legal, and real estate.

Coordinates loyalty, CRM, and digital marketing programs across a multi-state convenience retail network. Responsibilities include deploying email, SMS, and mobile campaigns; building and testing offers; maintaining digital content and campaign calendars; tracking performance metrics; supporting stores and dealers; resolving customer experience issues; and coordinating with internal teams, agencies, vendors, and technology partners.

Supports daily treasury operations by monitoring cash positions, preparing cash reports, forecasting liquidity needs, managing bank programs and fees, assisting with investments and intercompany settlements, and maintaining treasury controls and documentation. The role also supports audits, banking relationships, fraud prevention processes, reconciliations, and efficiency projects while collaborating with accounting, audit, and business teams.

Leads total rewards strategy and operations across payroll, benefits, wellness, and compensation for corporate and hourly retail employees. Oversees compliance, market pricing, salary structures, wage analysis, merit planning, open enrollment, vendor relationships, payroll controls, reporting, and process improvements. Partners with HR, Finance, Operations, and business leaders while managing and developing the total rewards team.

Provides frontline support to convenience stores by monitoring, troubleshooting, and coordinating equipment, technology, fuel, and facility issue resolution. Uses remote monitoring tools, guides store personnel through troubleshooting, manages site issues and work orders, dispatches technicians and contractors, escalates urgent requests, and coordinates with vendors and field teams. The role also supports RTOC process improvements, technology rollouts, data cleanup, and maintenance projects while helping reduce downtime and maintain safe, reliable store operations.

Supports month-end close, journal entries, balance sheet reconciliations, financial reporting, audits, and internal controls. Maintains fixed asset records, reviews capital expenditures, manages CIP/AUC projects, calculates depreciation, and prepares accounting entries for asset activity. Partners with operations, tax, project teams, and finance leaders to resolve discrepancies, ensure compliance, and improve processes.

Lead budgeting, forecasting, long-range planning, monthly reporting, financial modeling, and performance analysis. Develop Power BI dashboards, automate finance processes, and translate financial and operational data into actionable insights. Partner with Finance, Operations, Retail, and other teams on business cases, investment analysis, process improvements, and strategic projects. Present performance drivers and recommendations to senior leadership.