Teams at Shell Mobility and Convenience USA

Leads brand strategy, integrated marketing campaigns, customer and internal communications, loyalty engagement, community relations, retail activations, and agency partnerships across a multi-location convenience retail network. Manages brand consistency, campaign performance, marketing budgets, vendors, and cross-functional collaboration to increase awareness, customer retention, loyalty participation, and business growth.

Provides frontline support to convenience stores by monitoring, troubleshooting, and coordinating equipment, technology, fuel, and facility issue resolution. Uses remote monitoring tools, guides store personnel through troubleshooting, manages site issues and work orders, dispatches technicians and contractors, escalates urgent requests, and coordinates with vendors and field teams. The role also supports RTOC process improvements, technology rollouts, data cleanup, and maintenance projects while helping reduce downtime and maintain safe, reliable store operations.

Supports month-end close, journal entries, balance sheet reconciliations, financial reporting, audits, and internal controls. Maintains fixed asset records, reviews capital expenditures, manages CIP/AUC projects, calculates depreciation, and prepares accounting entries for asset activity. Partners with operations, tax, project teams, and finance leaders to resolve discrepancies, ensure compliance, and improve processes.