Jobs at SH Hotels and Resorts

Greet and assist guests at arrival, departure, and throughout their stay. Provide exceptional front-of-house service, handle guest inquiries and requests, multitask across shifts, and support overall rooms operations to ensure a relaxed, effortless guest experience.

Greet and assist guests at arrival and departure, provide exceptional customer service throughout stays, manage front desk tasks, multi-task in a 24-hour operation, and ensure a welcoming, detail-oriented guest experience.

Support People Operations with onboarding, employee records, benefits administration, compliance, activations, events, and general HR administrative tasks. Maintain confidentiality, use HRIS and Microsoft Office, and provide strong customer service to team members.

Support the sales team by managing reservation requests in the PMS, maintaining property and database information, preparing sales reports and action plans, researching prospects, coordinating client communication in English and Danish, organizing collateral and client site visits, and assisting with sales administrative tasks.

Responsible for developing existing and new corporate business for 1 Hotel Copenhagen. Build and leverage a strong Copenhagen network, generate leads, close deals, lead sales initiatives, use sales systems, travel for client meetings, and drive guest/team engagement and financial performance. Fluent English required; luxury hospitality and international experience are assets.

The posting contains no specific responsibilities or qualifications. It provides company background, mission, and equal-opportunity statements but does not describe day-to-day duties for the Operations Assistant role.

Plan and execute hospitality marketing initiatives for Treehouse Sunnyvale: develop product ideas, analyze market trends, oversee customer-facing collateral, and drive acquisition strategies. Collaborate with creative and finance teams to improve guest and team engagement and financial performance.

Deliver exceptional guest service in the Bamford Haybarn Spa, maintain a pristine luxury environment, prepare and replenish spa areas and products, support team operations, ensure cleanliness and guest comfort, work collaboratively with staff, and be flexible to meet the demands of a 24-hour operation.

Lead, train, supervise, and mentor front office staff to deliver exceptional guest service. Manage daily front desk operations, drive team engagement and financial performance, handle guest interactions, and maintain staffing flexibility including nights, weekends, and holidays.

Oversee stewarding team and operations for a restaurant within a hotel. Recruit and mentor staff, manage workflows, ensure cleanliness and maintenance of kitchen and dining equipment, handle guest requests, uphold brand standards, and drive operational and financial performance.

Provide food and beverage support as a team member at Starwood Hotels, delivering stellar guest service, collaborating with colleagues, and upholding the company's sustainability and inclusive values.

Greet and assist residents and guests, respond to inquiries, manage door and entry duties, stand for extended periods, lift/move up to 100 pounds, work variable schedules including nights, weekends, and holidays, and perform tasks with minimal supervision in a luxury hotel/residential environment.

Perform daily maintenance and repairs for the hotel property, including HVAC troubleshooting, plumbing, electrical work, and general repairs (drywall, fixtures). Provide guest-facing service when needed, work collaboratively with the engineering team, and be available for a 24-hour operation.

Manage front desk operations, greet and assist guests, uphold brand standards and policies, resolve guest issues, coordinate with teams, and ensure exceptional guest service in a 24-hour hotel environment.

Maintain banquet kitchen cleanliness and sanitation, operate dishwashing equipment, assist kitchen staff with basic food prep, stock and rotate inventory, handle waste disposal, report equipment hazards, and follow food safety and hotel service standards during varied schedules.

Drive hotel and event sales targeting entertainment, media and sports markets. Build and maintain client relationships, lead and coach the commercial team, improve market performance, and deliver strategic selling while supporting a 24/7 hospitality operation.

Lead brand, creative, loyalty, and performance marketing across Starwood's portfolio (1 Hotels, Baccarat, Treehouse). Own end-to-end guest journey, experiential programming, Mission Membership loyalty strategy, social/influencer and content, and revenue-driving demand and CRM initiatives. Build and lead a multidisciplinary marketing organization, support residential and F&B marketing, scale new openings, partnerships, and community-driven brand growth.

Maintain cleanliness and sanitation of dishes, glassware, utensils, and kitchen areas; support food storage safety and recycling; perform physical dishwashing and cleaning tasks; work collaboratively in a fast-paced hotel restaurant and be flexible to meet 24-hour operation demands.

Assist kitchen operations by maintaining food storage and safety, recycling processes, and ensuring dishes, glassware, and utensils are clean. Perform physical, detail-oriented work as part of a team, meet demands of a 24-hour operation, and complete a 3-month temporary assignment.

Welcome and assist spa guests in person and by phone; manage appointment scheduling, payments, and guest profiles; reconcile sales; maintain retail inventory and spa presentation; coordinate with therapists and staff to ensure smooth service delivery while upholding brand standards and safety policies.