Jobs at SH Hotels and Resorts

Maintains kitchen cleanliness and sanitation by operating dishwashing equipment, cleaning kitchen areas and equipment, organizing supplies, handling food deliveries, rotating inventory, and supporting food preparation. The role follows food safety and hotel health standards, reports hazards, maintains waste areas, and assists kitchen staff during busy service periods. Requires physical stamina, English communication, reliability, organization, and willingness to work varying schedules, including holidays.

Maintains kitchen and restaurant cleanliness by operating dishwashing equipment, sanitizing food preparation areas, cleaning equipment and floors, managing waste, organizing supplies, and receiving and storing deliveries. Assists with basic food preparation, inventory rotation, and kitchen support during busy periods. Follows food safety, hygiene, health, and safety standards while working flexible schedules and handling physically demanding tasks.

Leads the hotel Rooms Division, including Front Office, Housekeeping, Guest Services, and Front Drive. Oversees luxury guest experiences, operational excellence, financial performance, brand standards, and sustainable operations. Develops high-performing teams through leadership, coaching, and strategic planning while using budgeting, forecasting, revenue optimization, and data analysis to drive improvements and achieve operational and financial goals.

Directs restaurant and bar operations for a high-volume, upscale hotel environment. Leads and motivates teams, elevates service standards, manages guest and employee engagement, anticipates operational challenges, and drives financial performance. The role requires oversight of operations generating at least $20 million in food and beverage revenue and flexibility for a 24-hour operation.

Deliver exceptional guest service in the Bamford Haybarn Spa, maintain a pristine luxury environment, prepare and replenish spa areas and products, support team operations, ensure cleanliness and guest comfort, work collaboratively with staff, and be flexible to meet the demands of a 24-hour operation.

Manage group and catering sales activities, build long-term customer relationships, achieve property revenue and personal booking goals, and support guest and team engagement. The role requires luxury hotel sales expertise, strong leadership and communication skills, financial performance awareness, and flexibility to work varied schedules, including evenings, weekends, and holidays.

Leads the hotel’s Stewarding team and oversees cleaning, sanitation, food safety, equipment storage, inventory, staffing, productivity, preventive maintenance, and sustainability compliance across food production and operational areas. Partners with Culinary, Food & Beverage, Housekeeping, and Engineering to maintain safe, clean, and hygienic environments while ensuring adherence to hotel standards and local regulations.

Maintains restaurant cleanliness and sanitation by washing dishes, utensils, and glassware; supports food storage and safety standards, recycling processes, and overall kitchen operations. Requires physical work, attention to detail, teamwork, flexibility for a 24-hour operation, and a commitment to cleanliness and organization.

Supervise stewarding operations in a hotel restaurant, maintaining clean and sanitary dishes, utensils, and glassware. Support food storage, safety, recycling, and cleanliness standards while working collaboratively in a fast-paced, 24-hour kitchen environment. The role involves physical work, organization, attention to detail, and helping maintain high culinary service standards.

Maintain and repair hotel facilities, property, and surrounding grounds. Responsibilities include troubleshooting HVAC systems, plumbing, electrical systems, drywall, and general maintenance issues while responding courteously to guest requests. The role requires flexibility for a 24-hour operation, fast problem-solving, teamwork, attention to detail, and reliable service in a hospitality environment.

Supervise food and beverage operations across restaurants, bars, banquets, and in-room dining. Coordinate staff, opening and closing duties, service standards, event execution, guest satisfaction, and front- and back-of-house setup. Train team members, delegate tasks, address complaints, communicate event requirements to kitchen staff, and ensure compliance with health, safety, and food hygiene regulations in a 24-hour luxury hospitality environment.

Leads the hotel’s revenue management strategy across pricing, inventory, distribution, forecasting, and business mix. Uses analytics, market intelligence, and demand insights to maximize revenue, profitability, market share, and asset value while preserving luxury positioning. Partners with Sales, Marketing, Operations, Finance, hotel leadership, ownership, and home-office teams; presents performance results and strategic recommendations; and ensures disciplined execution across commercial channels.

Supports the hotel groups and events sales team by managing client communications, proposals, contracts, bookings, rates, reports, invoices, schedules, meetings, and event materials. Maintains customer and company profiles, coordinates with clients and suppliers, handles inquiries and guest issues, organizes site tours, and provides administrative support in a fast-paced hospitality environment.

Leads engineering operations and capital planning across a global portfolio of luxury and lifestyle hotels. Establishes engineering standards, oversees CAPEX planning, renovations, preventive maintenance, utility performance, regulatory compliance, and building-system reliability. Partners with property leaders, owners, finance, operations, design, sustainability, and vendors while resolving escalations and mentoring regional engineering teams. Requires extensive hospitality engineering leadership, technical expertise in hotel systems, strong commercial judgment, and regular travel.

Leads engineering operations and capital planning across a global portfolio of luxury and lifestyle hotels. Establishes engineering standards, oversees CAPEX planning, renovations, preventive maintenance, building-system reliability, sustainability, regulatory compliance, and asset stewardship. Partners with property leaders, ownership groups, finance, operations, design and construction, and vendors while mentoring regional engineering leaders, resolving escalations, and protecting guest experience and long-term asset value.

Staff Accountant supporting hotel finance operations, including accounts receivable, month-end entries, P&L closings, cash deposits, credit card ledger balancing, invoice and purchase order matching, tax monitoring, audit checks, and internal controls. The role requires analyzing financial information, resolving discrepancies, meeting performance goals, and maintaining accurate accounting records in a 24-hour hotel operation.

Supports the hotel sales, marketing, and events teams through administrative coordination, client communication, proposal and contract preparation, booking and rate management, reporting, scheduling, meeting coordination, site tours, and guest issue resolution. Maintains customer and company profiles, assembles promotional materials, coordinates with suppliers, and assists with selling guest rooms, catering services, and banquet facilities.

Leads restaurant stewarding duties, including dishwashing, utensil and glass cleaning, food storage and safety, recycling, and maintaining cleanliness standards. Requires physical work, attention to detail, teamwork, flexibility for a 24-hour operation, and previous similar experience.

Manage conference and catering services for hotel meetings, parties, and events. Develop creative strategies to maximize profitability, achieve revenue goals, and support financial, business, and marketing objectives. Lead and engage team members, deliver exceptional guest experiences, drive sales, and collaborate on event execution. Requires flexibility to work days, evenings, weekends, and holidays.

Own the operating layer of global brand marketing across multiple hotel brands. Responsibilities include reporting and dashboards, field communications, campaign and promotional planning, marketing calendars, toolkits, project timelines, partnership and programming coordination, and cross-functional execution. The role translates brand strategy into actionable plans, improves processes, supports openings and major initiatives, and provides leadership with clear performance insights, risks, priorities, and next steps.