Teams at SH Hotels and Resorts

Lead and mentor front office staff, oversee guest check-in/out and operations, ensure high service standards, drive team engagement and financial performance, and work flexible shifts including weekends and holidays.

Supports the People Operations department by coordinating administrative activities, keeping processes organized, managing multiple responsibilities, and contributing to a collaborative team environment. The role requires strong organizational, communication, technical, and multitasking skills, with at least one year of similar experience. A post-secondary diploma or degree and proficiency in a second language are advantageous but not required.

Serve hotel guests through in-room dining, handling meal setup, delivery, breakdown, and additional guest requests. Provide warm, efficient service while maintaining attention to detail and precise timing. Work collaboratively in a 24-hour operation and support food and beverage service standards.