Teams at SH Hotels and Resorts

Supports the hotel Sales and Marketing team through administrative coordination, client communication, proposals, contracts, booking and rate management, reporting, scheduling, event coordination, site tours, and guest issue resolution. Maintains customer and company profiles, prepares information packages, coordinates with suppliers, and provides responsive support in a fast-paced, 24-hour hospitality environment.

Supports the legal team by organizing legal and corporate files, maintaining contracts and corporate records, tracking legal issues, litigation, insurance and employee claims, and preparing legal documents and correspondence. The role also involves updating structure charts, summarizing legal documents, and providing status updates while ensuring accurate record-keeping and compliance.

Develop existing hotel business and solicit new clients while achieving or exceeding revenue goals. Build strong client relationships, deliver excellent guest service, manage multiple priorities, maintain accurate administrative records, and support hotel operations with flexibility across varying schedules.