IT Supervisor

Posted 5 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Junior
Travel • Hospitality
The Role
Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.
Summary Generated by Built In

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Supervisor. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the room. It's a tough job, but someone out there loves doing it, which is precisely what we're looking for. Inside tip: There is room for growth with us in this demanding role. About you... Passionate about technology and a minimum of 1 year of similar work experience. A post-secondary diploma, degree or prior hospitality experience would be a plus. Advanced knowledgeable of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills Required

  • Minimum of 1 year of similar work experience
  • Post-secondary diploma, degree or prior hospitality experience
  • Advanced knowledge of information systems operations
  • Experience with network maintenance and daily IT systems support
  • Strong leadership and proven guest and team engagement experience
  • Excellent verbal and written communication skills
  • Flexibility to meet demands of a 24-hour operation
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
346 Employees

What We Do

SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.

Similar Jobs

In-Office
2 Locations
15149 Employees
In-Office
7 Locations
2023 Employees
75K-85K Annually

Similar Companies Hiring

Fora Thumbnail
Travel • Software • Sales • Professional Services • On-Demand • Hospitality • Agency
New York, NY
170 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account