Jobs at Serenity Mental Health Centers

Owns and improves systems infrastructure for a multi-site healthcare organization. Responsibilities include administering Microsoft cloud, identity, endpoint, security, networking, SaaS, and cloud environments; automating workflows with scripting and APIs; providing escalated Windows and Mac support; managing security, reliability, backups, vendors, and documentation; supporting clinic buildouts; and partnering with business teams to deliver secure, reliable technology solutions.

Lead and develop a medical billing team while managing claims submission, payment posting, denials, appeals, payer escalations, AR follow-up, and billing performance metrics. Use eClinicalWorks to improve clean claim rates, reduce denials and rework, accelerate reimbursement, and lower accounts receivable across commercial and managed care plans.

Coordinate corporate travel, including flights, lodging, transportation, itineraries, travel-policy compliance, expense reconciliation, vendor negotiations, traveler support, and international travel documentation. Manage employee onboarding and offboarding, PTO approvals, engagement initiatives, events, meetings, and communication between employees and management. Analyze travel data for cost savings and provide organized, responsive administrative support onsite.

Participate in clinic rotations to learn operations, patient consultations, care coordination, customer communication, business development, marketing collaboration, and leadership. Promote mental health treatments, address patient concerns, protect confidentiality, use electronic health records, and support growth toward management roles. The position requires relocation willingness and successful completion of a criminal background check.

Train through clinic rotations to develop leadership, patient consultation, care coordination, and business-growth skills. Promote mental health treatments, address patient concerns, maintain confidentiality, support patient satisfaction, use electronic health records, and collaborate on marketing initiatives. The role offers an advancement path into assistant, operations, and regional management and requires willingness to relocate and successful completion of a criminal background check.

Participate in 1–3 month clinic rotations while developing leadership, patient consultation, business development, marketing, and clinic operations skills. Promote mental health treatments, address patient concerns, coordinate care using electronic health records, and support business growth. The role offers a pathway to management and requires relocation, strong interpersonal skills, confidentiality, results orientation, and either one year of supervisory experience or current business-related study.

Welcomes visitors and guests, manages check-ins, verifies visitor information, answers calls and general questions, assists with forms, maintains a welcoming reception area, and uses scheduling software and office technology. The role requires strong organization, multitasking, confidentiality, customer service, and teamwork in a busy environment.

Welcomes visitors and guests, manages check-ins, verifies visitor information, assists with forms and general questions, answers calls, maintains a welcoming front desk, uses scheduling and office technology, and supports the team as needed. The role requires strong organization, multitasking, confidentiality, professionalism, and at least one year of service-oriented experience.

Welcomes visitors, manages check-ins, verifies visitor information, assists with forms and general questions, answers calls, maintains a clean front area, and uses scheduling and office technology. The role requires organized multitasking, confidentiality, teamwork, and a service-oriented attitude. One year of fast-paced service experience and a high school diploma or GED are required. Employment is contingent on a criminal background check and drug screening.

Welcomes visitors, manages check-ins, verifies visitor information, answers calls and general questions, assists with forms, maintains a welcoming reception area, builds rapport, and uses scheduling and office technology. The role requires multitasking, organization, confidentiality, teamwork, and at least one year of service-oriented experience. A high school diploma or GED is required. Successful completion of a criminal background check and drug screening is required upon hire.

Welcomes visitors, verifies information, assists with forms and general questions, answers calls, maintains a welcoming reception area, manages scheduling software and office technology, and supports the team. Requires strong organization, multitasking, confidentiality, and customer service skills. No industry-specific experience is necessary, but at least one year in a fast-paced service role and a high school diploma or GED are required.

Welcomes visitors and guests, verifies information, assists with forms, answers general questions and calls, manages scheduling systems, maintains a clean front area, and provides organized, confidential, service-focused support. The role requires multitasking in a busy environment, collaboration, and positive visitor interactions.

Welcomes visitors, manages check-ins, verifies visitor information, assists with forms, answers general questions, maintains a clean front desk, builds rapport, and uses scheduling and office technology. The role requires organized multitasking, confidentiality, teamwork, and at least one year of service-oriented experience. It offers a consistent three-day schedule, benefits, paid time off, and growth opportunities.

Welcomes and assists visitors, verifies information, answers calls and general questions, supports forms and scheduling, maintains a calm and clean front desk, and uses office technology efficiently. The role requires organization, multitasking, professionalism, confidentiality, and a collaborative service-oriented approach. A high school diploma or GED and at least one year of fast-paced service experience are required.

Supervise and coach a call center team delivering concierge-level patient support. Handle escalations empathetically, use performance metrics to drive outcomes, maintain service standards, and support team growth and accountability.

Lead and coach a call center team to deliver compassionate, concierge-level patient support. Manage escalations, use performance metrics to drive results, maintain service standards, and support team development and accountability.

Lead and coach a call center team delivering concierge patient support. Manage escalations, use performance metrics to drive outcomes, maintain service standards, and support team growth and accountability.

Lead and coach a call center team delivering concierge-level patient support. Manage escalations, use performance metrics to drive outcomes, maintain service standards, and foster team growth and continuous improvement.

Lead and coach a call center team delivering compassionate, concierge-level patient support. Manage escalations, use performance metrics to drive results, maintain service standards, and foster team development and continuous improvement.

Manager-in-Training rotates through clinic roles to learn operations, patient consultation, EHR-driven care coordination, persuasive communication, and business development. Trains toward leadership positions while supporting patient experience and clinic growth under mentorship.