Teams at Serenity Mental Health Centers

Welcomes visitors, verifies information, assists with forms, answers calls and questions, manages scheduling systems, maintains a welcoming reception area, and supports team operations. The role requires strong communication, organization, multitasking, confidentiality, and comfort with digital tools. One year of service-oriented experience and a high school diploma or GED are required. The position involves three 13-hour shifts weekly and requires a background check and drug screening.

Coordinates complex domestic and international corporate travel, executive itineraries, large-group travel, meetings, and company events. Manages airlines, hotels, transportation providers, venues, vendors, budgets, invoices, and travel policies. Resolves disruptions such as cancellations, missed connections, and itinerary changes while supporting travelers and leadership. Maintains detailed records, negotiates vendor terms, identifies cost-saving opportunities, and provides responsive logistical support during urgent situations.

Leads client sales and service interactions by building relationships, explaining options, addressing concerns, and guiding individuals toward next steps. Models excellent communication and service for the team, provides leadership and motivation, and supports other roles as needed. The position requires sales and customer service experience, strong emotional intelligence, problem-solving skills, adaptability, and the ability to remain calm under pressure.