Teams at SEON

Lead SEON’s global IT and systems administration function across multiple markets. Own IT service delivery, help desk operations, onboarding and offboarding, device provisioning, SaaS and access management, SLAs, vendor relationships, office infrastructure, documentation, and automation. Build scalable support processes, reduce reactive ticket volume, develop the global IT team, and partner with People, Security, Workplace & Facilities, and the COO on operational continuity.

Supports daily London office operations by welcoming visitors, managing access and meeting rooms, maintaining office organization, liaising with service providers, supporting onboarding, handling mail and documentation, tracking equipment, and coordinating workplace events. The role is part-time, office-based, and requires 25 hours per week from Monday to Friday.

Define and guide technical architecture for customer platform and real-time scoring teams. Design scalable, secure, compliant, multi-tenant SaaS and distributed systems; integrate external data providers; deliver proofs of concept; document architectural decisions; mentor engineers; own cross-team interfaces; support planning, estimation, hands-on delivery, and occasional customer-facing technical challenges.