Jobs at SCAN Group

Drives export business development and sales execution by acquiring and managing key clients, developing shipment volume, aligning market intelligence with revenue strategies, ensuring operational and documentation compliance, maintaining reports and digital records, and mentoring junior team members. The role also requires networking across freight-forwarding markets and familiarity with international shipping, customs, ocean freight, and hazardous cargo regulations.

Leads business development and sales execution for import and export freight services. Responsibilities include acquiring and managing clients, developing shipment volume, using market intelligence to support revenue strategies, maintaining operational and documentation accuracy, preparing reports, ensuring administrative compliance, and mentoring junior team members. The role requires freight-forwarding market knowledge, familiarity with customs, ocean, hazardous cargo, and governmental regulations, strong networking ability, and independent prioritization.

Coordinates LCL export operations, including load planning, warehouse activities, container management, shipment inquiries, and issue resolution. Communicates with steamship lines, customers, agents, terminals, and warehouses across the United States. Requires ocean export customer service or operations experience, strong organization and communication skills, geographic knowledge, and familiarity with IMDG and 49 CFR requirements.

Sell airfreight services and solutions to local accounts, acquire new business, retain existing customers, and achieve sales targets. Present proposals through meetings, calls, and email; manage pricing and customer presentations; record activities in the CRM; and build strong client relationships. The role requires Thai and English communication, freight-forwarding sales experience, professional presentation skills, and permanent unrestricted work rights.

Manage seafreight import pricing by collecting customer requirements, preparing accurate quotations, monitoring costs and margins, analyzing market pricing, coordinating with overseas offices and operations, and improving profitability and volume. The role also handles customer complaints, tracks international trade trends, and reports pricing developments.

Coordinate export sea freight shipments, including LCL and FCL consolidations, bookings, quotations, cargo planning, documentation, and job-file closing. Liaise with origins, overseas agents, carriers, and co-loaders to ensure compliant, timely shipment execution. The role requires independent work, strong communication in English, Cantonese, and Mandarin, and at least two years of relevant export freight-forwarding experience.

Leads an accounting team of 20–40 employees, ensuring quality service, KPI performance, coaching, compliance, risk mitigation, and process improvement. Oversees AP/AR functions, communicates with stakeholders and vendors, resolves issues, and collaborates on efficiency initiatives. Requires strong accounting knowledge, leadership, analytical ability, and experience with accounting software.

Leads a customer service team by managing performance, coaching employees, monitoring queues, resolving process issues, supporting training, and maintaining service quality and KPI achievement. The role requires developing team capabilities, participating in production activities, adapting to process changes, and collaborating across a multicultural environment. Occasional overseas travel may be required.

Coordinates APAC marketing initiatives between global and local teams, including campaign localization, content development, audiovisual production, webinars, stakeholder communication, and performance reporting. Creates and translates marketing materials, manages content calendars, supports video and photo production, facilitates webinars, and tracks campaign metrics. The role requires strong communication, project coordination, bilingual Chinese-English proofreading, and familiarity with marketing software, CRM tools, analytics, and digital channels.

Provides administrative support to the sales department by maintaining customer relationships, supporting business development, responding to inquiries, managing customer demands, releasing orders, reviewing sensitive goods, and handling fee handovers. The role requires strong communication, organization, teamwork, adaptability, and more than two years of foreign trade or international logistics experience is preferred.

Supports Asia Pacific digital transformation through business process automation, process optimization, stakeholder engagement, and data-driven solutions. Designs, tests, deploys, monitors, troubleshoots, and supports automation solutions using Microsoft platforms. Documents processes, analyzes requirements, tracks benefits, supports governance and user training, and contributes to AI, analytics, and regional rollout initiatives.

Manage customer and stakeholder inquiries, meet KPIs, support client success and business growth, train colleagues, multitask under pressure, accept responsibility, and occasionally travel overseas.

Develops freight business opportunities, manages customer relationships, presents proposals and quotations, negotiates pricing, resolves service issues, maintains CRM records, and supports forecasting, business planning, and pipeline development. The role requires commercial knowledge of ocean or air freight, strong negotiation and analytical skills, and effective customer communication.

Act as a bridge between business and IT to elicit, document, and prioritize requirements; design and support implementation of solutions; analyze and optimize processes; coordinate UAT and testing; manage BRDs and stakeholder approvals; ensure solutions meet business and technical requirements and maintain comprehensive documentation.

Coordinates sales quotations, ocean freight rates, shipment status, customer communications, and internal department responses. Provides service and advice to customers, resolves unexpected issues, handles complaints, and supports freight-forwarding operations while maintaining professional communication and organization.

Manage ocean freight tenders, tariffs, spot quotations, rate agreements, and rebates. Analyze trade lane performance, import/export statistics, customer behavior, and competitor pricing using Excel and Power BI. Support pricing strategy, revenue growth, P&L reconciliation, dispute resolution, stakeholder coordination, and process improvement across internal teams and overseas offices.

Develops transportation sales through customer visits, new business acquisition, account growth, territory travel, lead generation, and relationship management. Maintains sales schedules and CRM records, analyzes customer trends, coordinates follow-up with local teams, communicates with customers and partners, and supports corporate visitors. Requires strong international transportation sales expertise, business development ability, communication skills, organization, and familiarity with NVOCC, VOCC, or freight forwarding operations.

Responsible for airfreight operations development and managing teams across multiple offices, ensuring compliance and strong stakeholder relationships.

Leads HR and General Affairs for Shipco Indonesia, partnering with management on workforce planning, recruitment, employee relations, performance management, compensation, compliance, engagement, and organizational development. Oversees facilities, assets, vendors, office services, licenses, insurance, and expatriate administration. Manages the HR and GA team, advises leadership, and improves related processes, systems, and workplace initiatives.

Analyzes large datasets to identify trends, develop reports, and deliver actionable business intelligence. The role uses Excel, Power BI, and Microsoft Power Platform tools to support decision-making, improve shipping and logistics processes, and align solutions with stakeholder needs. Responsibilities include client engagement, project leadership, presenting insights, maintaining stakeholder communication, and supporting staff training and collaboration.