Jobs at Sagility

Analyzes clinical operations data, develops accurate reports and dashboards, identifies trends and anomalies, validates data quality, and presents insights to stakeholders. The role coordinates reporting alignment across clinical programs, supports operational metrics and process automation, resolves team inconsistencies, and contributes to continuous process improvement. It requires strong analytical, communication, problem-solving, organizational, and independent-work skills in a professional or remote environment.

Provides high-volume HR operations support across the employee lifecycle, including onboarding, pre-employment compliance, contracts, regularization, offboarding, and final pay coordination. Handles employee inquiries through helpdesk channels, maintains accurate Workday records, supports payroll and benefits processes, and ensures audit-ready documentation and labor-law compliance in a fast-paced call-center environment.

Oversee end-to-end HR operations and payroll delivery, including employee lifecycle processes, compliance, reporting, vendor management, payroll integrity, HRMS projects, process improvement, escalations, audits, and data conversions. Partner with cross-functional HR teams and third-party providers while managing HR operations and payroll analysts.

Executes high-volume HR operations across the employee lifecycle, including onboarding, pre-employment compliance, contracts, regularization, offboarding, employee inquiries, payroll coordination, benefits support, and HR data maintenance. Uses Workday and other systems of record to process employee transactions accurately, maintain audit-ready documentation, comply with local labor requirements, and escalate complex issues. Partners with Payroll, Benefits, Employee Relations, HR Services, and HR Business Partners in a fast-paced call-center environment.

Handles high-volume HR operations across the employee lifecycle, including onboarding, pre-employment compliance, contracts, regularization, offboarding, employee helpdesk support, payroll coordination, Workday transactions, documentation, and audit-ready recordkeeping. Partners with Payroll, Benefits, Employee Relations, HR, and HR business stakeholders while resolving employee inquiries and escalating complex issues appropriately in a fast-paced call-center environment.

Lead business finance activities including monthly reporting, budgeting, cost management, P&L and cost-center maintenance, MIS and financial metrics, audit and compliance ownership, process improvement, and team management to support strategic decisions and regulatory requirements.

Lead and maintain IT infrastructure to ensure reliability and efficiency. Oversee infrastructure projects, drive process improvements and cost savings, collaborate cross-functionally, measure performance via KPIs, manage stakeholders and budgets, implement change initiatives, and produce data-driven reports to support decision-making.

Design, build, and maintain enterprise dashboards and reports; integrate and validate data across platforms; perform trend, variance, and root-cause analysis; translate findings into executive-ready insights and presentations; partner with global stakeholders to drive operational improvement and automate reporting processes.

Lead sourcing strategy and manpower planning to meet operational hiring needs. Partner with business stakeholders to define requirements, implement assessment tools, conduct behavioural interviews, manage campus and on-site recruitment, oversee orientation, build talent pools and headhunt senior candidates, and enforce information security procedures related to recruitment and classified information handling.

Lead healthcare-targeted sourcing initiatives, act as the primary sourcing point of contact, coordinate and run job fairs and vendor partners, manage logistics and costs, monitor applicant status and re-profiling, build partnerships with schools and government units, and support HR manpower forecasting and process improvements.

Provide strategic HR support to assigned departments: employee relations, talent management, onboarding, retention, engagement, performance management, and compliance. Deliver day-to-day HR services, advise managers, analyze attrition and HR metrics, coordinate with HR functions, handle discipline processes, and produce HR reports and notices.

Responsible for designing, developing, and implementing training content for new hires and ongoing learning programs in a service center environment, using instructional design methodologies and tools.

The Knowledge Author Lead develops and maintains knowledge articles, ensuring quality and accessibility while engaging with business partners to understand content needs and improve service delivery.

Deliver high-volume transactional HR services across the employee lifecycle for a large call-center site. Execute onboarding/offboarding, manage HR data in Workday/HRIS, respond to employee inquiries via helpdesk, ensure compliance with Philippine statutory requirements, and partner with Payroll, Benefits, and ER for seamless operations.

The Senior Operations Manager oversees daily performance metrics, manages operational compliance, ensures team productivity, interfaces with clients, and leads staff development initiatives to enhance performance within the Contact Center.

Provide strategic HR support to assigned departments: deliver HR services, advise on employee relations, talent management, onboarding, retention, performance management, and compliance. Lead engagement, investigate concerns, collaborate with leaders on people strategies, and maintain HR reporting and administrative tasks.

Lead and manage volume hiring for operations: define talent acquisition strategy, workforce planning, sourcing (including campus), assessment tools, behavioral interviewing, candidate profiling, succession planning, and talent-pool development. Interface with business and clients on requirements, oversee new-hire orientation, advise on recruitment and promotions, and implement information security measures for classified HR data.

Support organizational effectiveness by assessing and optimizing cross-functional processes, mapping workflows, designing operating models, and creating governance, SOPs, and handbooks. Perform data-driven analysis and root-cause investigations, prepare executive reports and business cases, participate in transformation projects, support change management, and collaborate with stakeholders to implement scalable improvements.

Serve as finance SME and single point of contact for finance/tax communications; oversee KPMG accounting services, audits, compliance, FP&A, payroll review, budget/forecasting, headcount governance, and financial risk management to ensure regulatory compliance and operational control for Katmon.

Manage day-to-day compensation operations and strategy, implement and administer pay programs, evaluate salary structures and market data, lead annual merit/bonus cycles, configure and maintain HRIS compensation data, resolve pay disputes, prepare managerial job offers and contracts, ensure policy compliance with labor laws, and supervise the compensation team.