The role involves managing employee records, preparing reports, assisting HR operations, and ensuring information security. Requires basic HR skills and communication proficiency.

The Associate HR Operations role involves managing employee records, assisting HR operations, preparing reports, and ensuring information security compliance.

The Associate HR Operations role involves managing employee files, preparing reports, assisting with system queries, and ensuring information security within HR operations.

The Associate HR Operations role involves managing employee files, supporting HR operations, data updates, and ensuring information security compliance.

The PHRN Team Lead will oversee customer service associates, manage attendance and quality issues, support staff development, and enhance operational processes. They are responsible for maintaining service levels, reporting on performance, and ensuring compliance with healthcare regulations.

The PHRN Team Lead oversees customer service associates, manages internal relations, drives process improvements, and develops staff performance in a healthcare environment.

The Senior Operations Manager oversees daily performance metrics, manages operations, interfaces with clients, develops staff, ensures compliance with regulations, and implements continuous improvement initiatives.

The Compliance Specialist ensures compliance with quality and information security standards, supports risk management, and drives continuous improvements in operations. They manage quality audits, enforce regulatory compliance, and develop strategies for information security and data privacy.

The PHRN Team Lead oversees customer service associates, managing internal communications, process improvements, and staff development to ensure optimal performance and enhancement of the member experience.

The Associate Director for Operations will manage provider programs, ensuring performance metrics are met, and fostering continuous improvement while leading a large customer service team.

The Customer Service Representative handles client concerns via voice and non-voice support based on business needs.

The Senior Specialist in Business Excellence leads process improvement projects, supports project management, and ensures compliance with security and quality standards.

The Quality Analyst USRN monitors customer contact points, reports quality issues, collaborates for process improvements, and ensures compliance with healthcare regulations.

The Senior Manager - Planning is responsible for creating capacity plans, forecasting workforce needs, managing reports, and ensuring optimal staffing across multiple contact channels. The role emphasizes strategic workforce management and stakeholder collaboration to meet organizational goals.

The PHRN Team Lead role involves managing customer service associates, ensuring productivity standards, coaching staff, and improving processes while maintaining security compliance and operational excellence.

The HR Business Partner provides strategic HR support, managing employee relations, talent management, and ensuring compliance with HR practices while improving employee experience.

The Business Excellence Director monitors customer interactions, providing insights to improve quality and performance, while ensuring compliance and mentoring teams in process improvement and analytics.

The Specialist - Scheduling develops staffing schedules, manages a team, analyzes staffing and efficiencies, and leads performance review meetings.

The WFM Analyst is responsible for developing e-learning content, training programs, and overseeing WFM training assessments, collaborating with various departments to identify training needs.

Manage scheduling for staffing levels to meet service commitments. Conduct staffing analysis, lead team meetings, and ensure adherence to quality standards.