Jobs at Ryt Bank

Manages debit and credit card settlement, reconciliation, exception investigations, disputes, and operational controls. Oversees card issuance and maintenance activities, resolves discrepancies, prepares reports, supports audits and compliance reviews, and provides guidance to Card and Credit Lending Operations. The role collaborates with internal stakeholders, maintains service-level performance, and contributes to process improvement and automation initiatives.

Investigates escalated fraud and AML cases, analyzing transaction patterns, account linkages, customer behavior, and suspicious activity indicators. Prepares investigation reports and recommends actions such as escalation, account restrictions, enhanced monitoring, or INSAR filing. Collaborates with compliance, risk, legal, and business teams; supports law enforcement requests; identifies emerging trends; contributes to rule tuning; and maintains documentation for audits and regulatory reviews.

Performs customer, enhanced, and ongoing due diligence for individual and corporate customers. Responsibilities include KYC verification, sanctions and PEP screening, adverse media reviews, risk profiling, source-of-funds and source-of-wealth analysis, periodic reviews, escalation of suspicious activity, audit-ready documentation, and collaboration with fraud, compliance, onboarding, and transaction-monitoring teams.

Leads the bank’s omnichannel customer support function, including BPO oversight, regulatory complaint management, KPI and SLA performance, support systems, automation, vendor relationships, and internal team leadership. Partners with Product, Technology, and Marketing to incorporate customer insights into business decisions while improving productivity, First Contact Resolution, service quality, and operational efficiency.

Prepare and submit accurate regulatory returns to Bank Negara Malaysia, PIDM, and other regulators. Manage regulatory reporting systems and processes, collaborate with Data, Finance, and Business teams on product reporting requirements, and support testing and reporting projects. Improve reporting controls, process efficiency, and financial data quality while maintaining compliance with regulatory deadlines.

Supports enterprise-wide operational and non-financial risk management for a digital bank. Responsibilities include developing risk frameworks, RCSA and KRI processes, incident and loss event management, third-party risk oversight, regulatory reporting, technology and cyber risk integration, business continuity, ESG and emerging risk assessment, risk systems transformation, automation, and stakeholder training. The role advises business, technology, compliance, and operations teams while strengthening governance, resilience, reporting quality, and risk culture.

Supports balance sheet management, liquidity and capital analysis, ALCO governance, product control, funds transfer pricing, and profitability reporting. Partners with Treasury, Risk, Product, Technology, Data, and Finance teams to evaluate products, improve financial systems, automate processes, strengthen controls, and deliver management, Board, and regulatory reporting. The role also develops financial models, performs reconciliations, supports Workday Finance enhancements, and contributes to strategic finance initiatives.

Provides second-line AML, CFT, CPF, and sanctions risk advisory across high-risk customers, products, channels, and third parties. Conducts risk assessments, assurance testing, monitoring scenario validation, regulatory support, enterprise risk reporting, policy updates, and specialized training. Advises business units on complex financial crime risks, supports AML system configuration and testing, and maintains alignment with Malaysian regulations and FATF standards.

Provides independent regulatory compliance oversight, advisory, risk assessment, reporting, training, and regulatory change management for a digital bank. The role supports Management, the Board, business teams, and regulators by interpreting requirements, maintaining compliance policies and trackers, conducting reviews and testing, coordinating regulatory submissions, and fostering a strong compliance culture.

Design and maintain credit policies, underwriting rules, expert-judgment scorecards, and SME and corporate risk-rating frameworks. Monitor portfolio health through delinquency, vintage, concentration, rating migration, and early-warning indicators. Review underwriting decisions, support model governance, prepare Credit Committee and regulatory materials, and collaborate with business, compliance, finance, legal, and operations teams to improve credit risk processes and reporting.

Assist in preparing financial statements, support closing activities, maintain records, conduct variance analysis, and aid process improvements.

The Business Banking Relationship Manager acquires and manages SME relationships, providing financial solutions through digital channels while ensuring client satisfaction and compliance.

The Business Intelligence Intern will assist in data analytics, visualization, and technical documentation while gaining hands-on experience in data transformation and business analysis.

The AML Policy, Advisory & Intelligence Assistant Manager supports AML/CFT/CPF & TFS compliance, providing advisory support, conducting risk assessments, and preparing reports for regulatory compliance.

The Customer Due Diligence Specialist ensures compliance with AML and CFT regulations by conducting risk assessments and due diligence on customer information while collaborating within a digital banking team.

The HR Business Partner will align HR strategies with business objectives, manage employee relations, and analyze HR data to support talent management and organizational effectiveness.

As an Onboarding Specialist, you'll verify customer documents, analyze profiles for compliance, utilize screening tools, and collaborate with the compliance team.

As a Product Designer, you will create user-centered designs, collaborate with teams, lead design workshops, and produce design deliverables while staying updated on industry trends.

The Payments & Reconciliation Operations Specialist is responsible for accurate payment processing, reconciliation, and communication with stakeholders in a digital banking environment.

Lead Ryt Bank's Open Finance program, managing product integration, strategy, metrics, and cross-functional collaboration with a focus on improving customer outcomes.