Jobs at rockITdata

Lead organizational change management for a federal healthcare modernization program: develop OCM strategies, stakeholder engagement and communication plans, conduct readiness and impact assessments, facilitate executive and stakeholder sessions, monitor adoption metrics, mitigate resistance, and support deployment and go-live readiness to ensure successful technology adoption.

Lead design, development, and delivery of instructor-led, virtual, and self-paced training for enterprise healthcare technology. Create curricula, guides, job aids, and assessments; conduct needs analyses; coordinate logistics; deliver train-the-trainer and workshops; evaluate effectiveness and align with change management to support adoption.

Support data ingestion, cleaning, transformation, and wrangling. Analyze datasets to surface insights, produce basic visualizations, help develop and test data models and pipelines, and maintain project documentation and workflows for analytics solutions.

Build end-to-end data-driven solutions: create data pipelines, perform EDA and visualization, develop and deploy machine learning models, integrate with software systems, monitor model performance, and collaborate with cross-functional teams to deliver scalable, production-ready analytics.

Operate and maintain an AWS GovCloud (IL4) environment for an AI Contact Center: manage IAM, monitor performance and logs, enforce FedRAMP/STIG compliance, provision environments with IaC, coordinate maintenance via ServiceNow, ensure backups and ≥99.9% uptime for AI services, support incident response and on-call rotations, and produce runbooks and compliance evidence.

Validate integrations across AWS (serverless, streaming, Bedrock), Amazon Connect/Contact Lens, Salesforce (LWC, Platform Events, APIs) and Verint in a FedRAMP High environment. Execute integration, regression, end-to-end, and UAT testing; develop test plans and automated scripts; validate monitoring, security controls, CI/CD deployments, and CloudFormation/CDK infrastructure; document and track defects to resolution.

Lead data engineering and analytics engagements for healthcare clients: design dashboards, build and test ETL/data workflows, perform analyses and predictive modeling, apply AI/ML concepts, develop strategic recommendations and implementation plans, and support client engagements from discovery to delivery.

Design, implement, and maintain healthcare data integration and interoperability solutions. Build and support HL7 v2 and FHIR interfaces, monitor production data flows, troubleshoot outages, ensure HIPAA-compliant secure exchanges, create data architecture diagrams, and develop Power BI dashboards and Power Apps automations.

Install, configure, and maintain IBM mainframe OS and ISV products on z/OS; perform SMP/E installs, apply PTFs/APARs, manage DASD/SMS/DFSMS, IPLs and dump analysis; troubleshoot, document configurations, collaborate with teams and vendors, and participate in on-call/after-hours support.

Design, build, and maintain end-to-end data ingestion, processing, storage, and access solutions. Implement ETL/ELT pipelines, data modeling, data lakes/warehouses, APIs, monitoring, and documentation. Collaborate with data scientists, analysts, and stakeholders to deliver scalable, secure, production-ready data services.

Design, implement, and support enterprise Windows server infrastructure and virtualized/containerized environments. Manage AD, Group Policy, DNS/DHCP, IIS, virtualization (VMware/Hyper-V), and Kubernetes/OpenShift. Monitor performance, enforce security and patching, automate tasks with PowerShell, support CI/CD, troubleshoot complex issues, maintain documentation, and mentor junior admins. Ensure high availability and disaster recovery readiness.

Create, edit, and maintain technical, scientific, and graphical documentation; review for grammar, formatting, clarity, and technical accuracy; reconcile reviewer comments; collaborate with SMEs; produce publication-ready user guides, manuals, reports, and presentations while meeting deadlines and quality standards.

Design, build, and maintain serverless integrations connecting Amazon Connect, Bedrock, Kinesis, Salesforce, and Verint in an AWS GovCloud FedRAMP High environment. Develop Lambdas, real-time Kinesis pipelines, Salesforce integrations and LWCs for AI coaching, configure Lex bots, implement IaC, and follow DevSecOps and compliance practices to ensure secure, monitored, and reproducible deployments.