What You’ll do:
- Process semi-monthly and biweekly payroll across multiple states and entities.
- Support and execute payroll changes, including complex pay calculations, adjustments, deductions, compensation updates, employee status changes, address/work location changes, and wage garnishments.
- Execute time and attendance processing, ensuring seamless integration with payroll systems.
- Review payroll outputs for accuracy and resolve discrepancies.
- Respond to employee inquiries and collaborate with cross-functional teams to troubleshoot issues.
- Support payroll tax compliance, including responding to tax notices, maintaining unemployment tax rates, coordinating new state tax registrations (SUI/withholding), assisting with timely filings and remittances, and staying current on U.S. payroll regulations.
- Audit 401(k) deferrals each pay cycle and prepare control totals.
- Assist with payroll audits, reporting, employment verifications, and administrative tasks. Assist with special projects, process improvements, documentation, and updates to payroll procedures.
- Support year-end payroll activities.
- Identify opportunities to improve payroll processes and efficiency, support the implementation of best practices, and collaborate with the Payroll Manager on recommendations to senior management.
- Perform other duties as assigned.
What You’ll bring to the Team:
- Bachelor’s degree in accounting, finance, business administration, or related field (preferred).
- 5 + years of hands-on-payroll experience, ideally in a high-growth or complex environment.
- Prior experience processing payroll across multiple entities and jurisdictions.
- Experience with end-to-end payroll and timekeeping processes, resolving related issues, and ensuring compliance with payroll regulations.
- Strong organizational, problem solving skills, and communication skills (both verbal and written).
- Ability to cultivate effective working relationships (both remotely and in-person) and communicate cross-functionally across all levels of management.
- Intermediate to advanced proficiency in Microsoft Excel (e.g., functions, pivot tables, macros)
- Experience with payroll systems such as UKG is a plus.
We’ve Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
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What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.

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