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Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
Design, build, and maintain scalable data infrastructure supporting analytics and AI applications. Collaborate with data science and engineering teams to improve data governance and accessibility.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
We are looking for a Senior Software Engineer to join our Data Infrastructure team. In this role, you will design, build, and maintain scalable, reliable, and secure data infrastructure powering analytics, AI applications, and data-driven products. You'll collaborate closely with data scientists, product engineers, and machine learning engineers to enhance data accessibility, governance, and efficiency, tackling complex technical challenges with pragmatism and long-term vision.
What You'll Do:
- Design, develop, and maintain data infrastructure capabilities that enable teams to effectively and securely produce, consume, and utilize data from internal systems and third-party platforms. Example projects include:
- Building a platform for deploying AI-powered and LLM-backed applications that leverage production-grade, governed data.
- Scaling analytics pipelines and data models to support a rapidly growing and increasingly complex business.
- Enabling data discovery, lineage, and quality monitoring to support trust and compliance in AI training and inference pipelines.
- Implementing change data capture (CDC) for Postgres and Kafka to support real-time data availability.
- Adopting modern table formats (e.g., Apache Iceberg) to enable incremental processing and time travel for ML features and analytical workflows.
- Operationalizing a security classification and governance framework to support responsible AI and data privacy.
- Generating synthetic datasets that replicate production schema and distributions for safe development, testing, and AI model evaluation.
What You'll Bring to the Team
- Strong programming skills in Python and/or Go, with a track record of delivering reliable, well-tested systems.
- Deep knowledge of data engineering fundamentals, including warehousing, modeling, and transformation (e.g., dbt, SQL).
- Experience designing and building infrastructure that supports both batch and streaming data processing at scale.
- Experience building infrastructure that supports AI and ML workflows, such as feature generation, model inference, or vectorized search.
- Familiarity with data lakehouse formats (e.g., Apache Iceberg, Delta Lake) and the benefits they provide for AI-scale workloads.
- A strong understanding of data governance, security, and compliance principles, especially in regulated or privacy-sensitive domains.
- Proficiency with cloud-native data infrastructure in AWS (e.g., EKS, S3, IAM) and infrastructure-as-code (e.g., Terraform, Pulumi).
- Proven ability to collaborate with cross-functional partners in a fast-paced, security-conscious environment.
- Bonus: experience enabling LLM use cases through retrieval-augmented generation (RAG), vector search, or synthetic data generation.
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $175,100 to $211,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Apache Iceberg
AWS
Dbt
Delta Lake
Eks
Go
Iam
Kafka
Pulumi
Python
S3
SQL
Terraform
What the Team is Saying
Kim
General Manager
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
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The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
Gallery
Ro Teams
Ro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
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