Jobs at Remington Hospitality

The Sales Manager drives hotel room sales, occupancy, and rates through proactive solicitation, client appointments, proposals, follow-up, and group booking coordination. The role maintains sales quotas, prepares sales reports and itineraries, supports marketing plans, documents group and event requirements, and partners with hotel operations and catering teams. Strong communication, presentation, customer service, organization, computer, and multitasking skills are required. Some travel and variable scheduling, including weekends and holidays, may be necessary.

Supervise front office staffing, including hiring, training, scheduling, and oversight of front desk, concierge, bell, guest services, and PBX teams. Operate the MICROS system, manage transactions, review discrepancy reports, coordinate guest requests with housekeeping and engineering, and deliver professional check-in, check-out, and guest support. The role requires flexibility for nights, weekends, and holidays and the ability to handle demanding or upset guests calmly.

Directs hotel sales and marketing operations to maximize revenue and meet budget goals. Develops sales strategies, marketing plans, forecasts, rate and yield management procedures, outside sales programs, and group servicing. Leads, trains, and holds sales staff accountable while collaborating with hotel leadership and promoting strong guest and associate service. Some travel and variable scheduling may be required.

Perform overnight hotel front desk and night audit duties, including auditing front office and outlet transactions, verifying room and tax postings, correcting errors, backing up and maintaining systems, following accounting and credit policies, and handling check-ins, check-outs, payments, reservations, calls, and guest assistance.

Cleans and maintains hotel hallways, elevators, stairwells, vending areas, and carpets; removes trash; transports soiled linens and glasses; and restocks housekeeping carts with clean supplies. The role supports room attendants and requires flexibility to work nights, weekends, and holidays, along with physical ability to lift and move items.

The Director of Sales leads the hotel’s sales and marketing department, develops property sales strategies and annual marketing plans, manages forecasting and yield strategies, directs outside sales and group servicing, collaborates with hotel leadership, and trains and holds sales staff accountable for revenue and performance goals.

Greet and assist guests; promptly check guests in and out; manage reservations and special requests; post charges accurately; handle cash, checks and credit cards; use front office computer/manual systems; know rates, discounts, cancellation and relocation procedures; take same-day reservations; work varied shifts to provide excellent guest service.

Perform overnight cleaning and maintenance of guest hallways, elevators, vending areas, and stairwells; remove and transport trash and soiled linens; vacuum, shampoo, mop floors; restock housekeeping carts and clean/return glasses; support team to ensure excellent guest experiences and flexible scheduling including nights, weekends, and holidays.

Lead and train food and beverage teams, ensure management presence each shift, enforce food, safety and liquor procedures, manage scheduling, inventory, cleanliness, and compliance with laws. Provide coaching and oversight to deliver excellent guest experiences.

Manage front desk operations, staff scheduling/hiring/training, greet and check guests in/out, resolve guest complaints, and accurately operate the MICROS system for daily transactions.

Supervise front office operations including staffing, hiring, training, scheduling and performing front desk duties. Operate the MICROS system, manage daily transactions and discrepancy reports, coordinate with housekeeping and engineering, and deliver professional guest check-in/out and service.

Manage daily financial operations for a resort including payments processing, reconciliations, purchasing/receiving support, recordkeeping, financial reporting, analyses, and collaboration with internal teams while maintaining confidentiality and supporting special projects.

Monitor hotel premises, entrances, parking areas, and restricted spaces during overnight shifts. Conduct patrols, respond to incidents and emergencies, address guest concerns, enforce security policies, document reports, coordinate with hotel departments and emergency services, and protect guests, employees, and property. The role requires professionalism, alertness, independent judgment, and availability for overnight, weekend, and holiday work.

Manage hotel engineering operations and maintenance programs, ensuring safe, efficient building systems (HVAC, electrical, plumbing, kitchens). Hire, train, supervise staff, maintain permits, inventory, vendor coordination, and implement safety and preventive maintenance procedures. Support hotel leadership and participate in property-wide initiatives.

Respond to service calls within 30 minutes; diagnose and repair HVAC, electrical, plumbing, refrigeration, and boiler systems; complete work orders; follow codes and departmental procedures; coordinate with other trades for installations and maintenance.

Lead and oversee daily front desk operations, supervise and train staff, manage guest check-ins/outs, reservations, cashiering, and guest recovery. Coordinate with departments, ensure compliance with brand standards, monitor occupancy and reports, handle financial transactions, scheduling, and serve as Manager on Duty when assigned.

Maintain and clean the front lobby, pool area, and public restrooms; stock supplies; empty trash; polish and vacuum lobby furnishings and glass; promptly address safety hazards; and courteously greet guests.

Leads the hotel engineering team and oversees daily facilities operations, building systems, safety, efficiency, and guest experience. Manages HVAC, electrical, automation, energy and water optimization, engineering budgets, forecasting, staffing, contractors, and regulatory compliance. Ensures adherence to Accor engineering standards, OSHA requirements, fire regulations, and applicable state and local codes.

Leads revenue strategy and optimization across a multinational hotel portfolio. Partners with owners, operations, sales, and executives to improve profitability and market share through pricing, distribution, inventory, channel, and competitive strategies. Oversees performance reviews, forecasting, budgeting, RFPs, owner reporting, market analysis, and revenue education. Manages Area Directors and supports hotels across the United States and CALA region, with substantial travel and presentations to ownership groups.

Assists the Front Office Manager with supervising front desk, guest services, concierge, and PBX teams. Responsibilities include scheduling, training, guest check-in and check-out support, complaint resolution, room assignments, group blocking, inventory coordination, yield management, cash handling, guest satisfaction initiatives, and compliance with safety and emergency procedures.