Jobs at RELEX Solutions

Manages and grows strategic enterprise accounts for supply chain SaaS solutions across North America. Responsibilities include developing account strategies, building executive relationships, identifying revenue opportunities, growing pipelines, closing complex deals, forecasting sales, articulating business value, and coordinating with internal teams to support client success. Requires enterprise software sales experience, preferably in supply chain, ERP, BI, or retail-oriented industries.

Qualify inbound leads, engage prospects by phone and email, generate demand for events, research target accounts, identify sales opportunities, and schedule qualified prospects with Account Executives. Collaborate with Marketing and Business Development teams while preparing prospect-facing meetings and developing expertise in supply chain software.

Provides bilingual English/Spanish PMO support across Jira, OpenAir, and Smartsheet. Responsibilities include project setup, access and workflow administration, data synchronization, lifecycle support, ticket routing, stakeholder assistance, process documentation, and automation improvements. The role serves as the primary support interface for global delivery teams, coordinates cross-functional issue resolution, maintains system integrity, and supports Spanish-speaking teams across Latin America and Spain.

Leads the global Marketing Operations function, owning MarTech architecture, HubSpot-Salesforce integration, AI and workflow automation, data governance, analytics, lead lifecycle management, campaign operations, and marketing systems. Partners with Sales Operations, Business Development, IT, and Sales to improve GTM alignment, pipeline visibility, and revenue attribution. Manages and develops a team of four while setting the operational vision, prioritizing projects, and enabling scalable, data-driven marketing processes.

Own the architecture, operation, security, governance, and automation of the organization’s Microsoft Entra ID environment. Design IAM capabilities including RBAC, SSO, MFA, conditional access, PIM, and access reviews. Automate identity monitoring, auditing, alerting, and remediation using Microsoft Graph, Azure Functions, Logic Apps, and related services. Integrate enterprise applications, support security investigations, maintain CI/CD and infrastructure-as-code, document processes, collaborate across technical teams, and mentor junior staff.

Deliver customer software implementation projects across pricing and promotions, including integration design, platform configuration, forecasting and attribution optimization, analytical queries, and customer-specific business logic in SQL, Go, and Python. Provide consulting and product expertise to retail customers, collaborate with product and engineering teams, gather requirements, support testing, and translate customer needs into platform solutions.

Deliver end-to-end software implementation projects for RELEX’s Price & Promotions platform. Configure customer solutions, optimize forecasting and attribution parameters, implement business logic using SQL, Go, and Python, analyze large datasets, design integrations, support testing, and provide consulting to retail customers on pricing, promotions, forecasting, and automation. Collaborate with product and engineering teams while gathering requirements and addressing customer-specific business challenges.

Lead End User Services and IT technical operations for a 13-person team. Automate access provisioning, endpoint administration, service desk workflows, and repetitive ticket resolution using Entra, SSO, SCIM, Jira, Microsoft 365, Intune, n8n, and scripting. Own the service catalogue, define KPIs and SLAs, support AI-driven automation, and build scalable self-service systems. The role requires hands-on Microsoft identity and endpoint expertise, service management experience, technical leadership, and strong English communication.

Own product requirements from discovery through UAT, quality assurance, release, and iteration. Gather customer feedback, translate customer needs and usage data into priorities, manage product outcomes, and support customer-facing scoping and feasibility discussions. Design solutions spanning data, AI/ML, UX, and system integration while collaborating with engineering and validating customer expectations.

Own end-to-end recruiting for global Technology and Product teams, including sourcing, candidate attraction, hiring manager coaching, assessment design, offer closing, and talent-market insights. Build proactive pipelines for senior and niche roles, use funnel data to guide decisions, and design AI-native recruiting workflows. Lead broader talent acquisition initiatives such as assessment frameworks, interview standards, and AI process adoption across the organization.

Serve as a senior Workday subject-matter expert to configure, optimize and support Workday across a global, post-go-live environment. Troubleshoot complex issues, assess cross-module impacts, develop HR processes, create reports and dashboards, partner with AMS and stakeholders, and drive enhancement initiatives from idea to implementation to improve employee experience and scalability.

Leads People Operations across EMEA, overseeing payroll, benefits, HRIS, vendors, budgets, compliance, employee relations, works councils, and regional teams. Aligns local delivery with global HR strategy, manages complex employee cases, supports salary reviews, drives engagement and change initiatives, and improves processes through automation and AI-enabled tools. The role requires strong stakeholder management across multiple European jurisdictions, with German Works Council and employment law experience strongly preferred.

Supports retail and supply chain planning through demand forecasting, data analysis, machine learning and time series model configuration. The intern evaluates forecast accuracy, bias, and error; tunes model parameters; analyzes trends; prepares reports and visualizations; presents findings to technical and non-technical stakeholders; and contributes to continuous improvement initiatives. The role is based in Midtown Atlanta and requires working in the office up to four days per week.

Own IT security operations across endpoints and identities using Microsoft security tools, Jamf, Conditional Access, and Zero Trust policies. Develop PowerShell, Graph API, and KQL-based automation for identity governance, compliance reporting, detection engineering, and Secure Score reporting. Convert incidents into documented playbooks and automated prevention controls while contributing technical depth within a high-ownership international team.

Lead enterprise security detection and response across endpoints, cloud environments, SaaS, private data centers, and software supply chains. Engineer custom security signals using threat intelligence, canary tokens, decoys, and AI-assisted log analysis. Lead major incident response efforts, improve understanding of the cyber estate, apply Microsoft Defender, Sentinel, and CNAPP capabilities, track emerging threats, and coach less experienced security team members without direct people management.

Owns strategy and executive relationships for strategic accounts in Mexico across retail, wholesale, and consumer goods. Leads complex enterprise SaaS sales cycles, negotiates large deals, drives cross-sell and upsell growth, executes account-based go-to-market plans, forecasts revenue, represents the company externally, mentors sales team members, and reports account performance to regional and global leadership.

Design, build, test, and improve plugin-based forecasting models from business need through production deployment. Own ML and modeling initiatives end to end, evaluate performance across customer environments, distinguish generalizable solutions from customer-specific requirements, and use AI-assisted engineering tools. Work autonomously with customers and cross-functional stakeholders in a distributed international team, with occasional travel.

Build sales pipeline across Europe and the Middle East through targeted outbound prospecting, inbound lead qualification, personalized account research, and event follow-up. Schedule qualified meetings for regional Sales teams, communicate with senior executives, and use English, German, and Spanish across multiple markets. The hybrid role requires office presence two to three days per week in Barcelona or London.

Own complex implementation programs in the Japan market, guiding project teams, partners, customers, and senior stakeholders. Manage delivery, financial performance, risks, escalations, change, and project methodologies. Support professional-services sales, statements of work, scoping, and commercial negotiations. Apply RELEX product, retail, wholesale, CPG, and supply-chain expertise to drive customer value. Coach consultants, influence product roadmaps, advocate for customers, and improve regional project-management practices.

Own and administer AI and developer tools used by 300–400 engineers. Monitor usage, costs, and anomalies; establish governance guardrails; research configurations and emerging tools; recommend improvements; and coordinate with vendors, R&D Operations, Business IT, and engineering stakeholders. The role provides strategic ownership of organizational AI tooling in a fast-changing environment rather than conventional support.