Jobs at The RealReal

Sources high-value luxury consignments by leveraging an established network of affluent clients and industry contacts. Builds long-term, white-glove relationships, develops independent outreach strategies, coordinates item pickup, valuation, and shipment, and manages the consignment experience to drive retention and repeat business. This remote, part-time role is fully commission-based and requires luxury brand expertise, CRM proficiency, regional mobility, and the ability to work autonomously.

Qualify marketing-generated and inbound leads interested in luxury consignment, conduct outreach by phone, text, and email, nurture prospects through follow-up, educate leads on the consignment process, and route qualified opportunities to the appropriate sales channel. The role is fully remote, requires full-time availability, and includes one weekend workday.

Drives new business through high-volume prospecting, marketing lead follow-up, referrals, contract reviews, pricing discussions, and lead conversion. Maintains CRM hygiene and pipeline visibility while delivering a strong consignor experience. The role requires 50–100 daily phone and text outreach attempts, luxury market knowledge, objection handling, and consistent quota attainment in a fully remote Tuesday-through-Saturday schedule.

Acquire luxury consignment inventory through networking, prospecting, client consultations, and relationship management. Meet sales quotas, execute outreach strategies, coordinate item pickup and shipment, explain consignment contracts, and deliver white-glove client service. The role requires extensive travel within the designated market, strong luxury brand knowledge, entrepreneurial sales ability, and a substantial personal and professional network.

Acquire luxury consignment inventory through networking, prospecting, client consultations, and relationship management. Meet sales quotas, execute outreach strategies, coordinate item pickup and shipment, explain consignment terms, and deliver white-glove client service. The role requires extensive travel within the assigned market and is compensated entirely through uncapped commission.

Source luxury consignment inventory through personal and professional networks, build relationships with high-value clients, execute outreach strategies, meet sales quotas, coordinate item pickup and shipment, explain consignment contracts, and provide white-glove client service. The role requires extensive travel within the designated market and operates on a 100% commission basis.

Drives luxury consignment growth by acquiring new clients, reactivating lapsed consignors, managing sales pipelines, conducting in-home appointments, and meeting quotas. Provides high-touch client consultations, presents contracts, advises on pricing, coordinates item pickup and shipment, and collaborates with retail and consignor relations teams. The role is field-based, requiring more than 70% travel within the assigned market, strong relationship-building, and expertise or passion for luxury fashion.

Drives new business through high-volume prospecting, marketing lead follow-up, referrals, and lead conversion within an assigned territory. The role requires daily phone and text outreach, contract review, pricing discussions, customer relationship development, objection handling, and disciplined CRM and pipeline management. This fully remote, quota-driven position serves luxury goods consignors and requires Tuesday-through-Saturday availability.

Acquire luxury consignment inventory by prospecting networks, building relationships with high-value clients, conducting consultations, explaining contracts, coordinating item pickup and shipment, and delivering white-glove service. Execute outreach and marketing strategies, meet monthly sales quotas, manage client workflows using digital tools, and collaborate with Consignor Relations to resolve concerns. Travel more than 70% within the designated market.

Lead architecture and development of scalable software solutions for the Seller Platform. Collaborate with product and business stakeholders, conduct code reviews, mentor engineers, research emerging technologies, and solve complex technical challenges. The role requires strong Java and Ruby experience, distributed systems expertise, software architecture knowledge, and proficiency with modern AI coding tools.

Own customer experience product strategy and roadmaps across web and mobile commerce. Lead experimentation, data analysis, usability testing, customer research, and post-purchase experience improvements. Partner with Engineering, Design, Marketing, Merchandising, AI, and Analytics teams to deliver features that improve engagement, conversion, trust, and customer lifetime value. Communicate product vision and priorities to executives while balancing short-term delivery with long-term strategy.

Leads high-volume, full-cycle recruiting, including sourcing, screening, interviewing, hiring events, candidate assessment, offers, negotiations, and onboarding. Partners with hiring managers and the People team on requisitions, compensation, sourcing strategies, and talent pipelines. Builds candidate relationships, supports diverse hiring practices, meets Talent Acquisition metrics, and improves recruiting processes. The role requires recruiting expertise in fast-paced environments, with occasional travel up to 10%.

Staff Salesforce Engineer responsible for hands-on Apex and Lightning development, Salesforce architecture, integrations, AI-driven automation, platform observability, automated testing, and scalable delivery. The role leads solution design, establishes engineering standards, supports governance, mentors engineers, and partners with stakeholders. Key initiatives include Agentforce, Data Cloud, voice recognition, outreach automation, SSO, master data management, and complex Salesforce environments.

Maintain and evolve the Looker BI architecture, including LookML models, Explores, dashboards, reporting assets, platform administration, permissions, governance, and performance optimization. Troubleshoot data and reporting issues, deliver scalable self-service analytics solutions, clean up legacy content, and collaborate with cross-functional teams. Provide documentation and user training while supporting compliance, access reviews, and best practices.

Leads and executes SOX control testing, documents audit workpapers, manages GRC updates and evidence requests, evaluates internal controls, coordinates remediation, supports internal audits, and partners with stakeholders and external auditors. Advises process owners on risk mitigation, control improvements, and compliance with IIA standards. Requires audit experience, knowledge of COSO, GAAP, ITGC controls, strong communication, analytical skills, and project coordination abilities.

Leads integrated go-to-market strategy across campaigns, launches, seasonal moments, partnerships, and company priorities. Aligns brand, creative, communications, performance marketing, CRM, product, retail, and other teams around objectives, audiences, messaging, timelines, KPIs, and ownership. Establishes planning cadences, governance, measurement frameworks, and optimization loops; recommends prioritization and resource tradeoffs; presents plans to senior leadership; and manages marketing talent while remaining hands-on.

Lead architecture and development of scalable full-stack software solutions, make strategic technical decisions, collaborate with product and business stakeholders, conduct code reviews, promote engineering best practices, mentor junior engineers, research emerging technologies, and solve complex technical challenges. The role focuses on building and optimizing distributed systems and consumer-facing platform experiences.

Leads enterprise technical operations across networking, endpoint management, infrastructure, enterprise applications, AI enablement, incident management, vendors, and distributed corporate, retail, and authentication-center environments. Builds and develops a high-performing technology operations organization, drives automation and self-service, establishes service metrics, ensures resilience and uptime, and advises executives on technology risk and operations.

Owns the authentication compliance and training strategy across multiple sites. Builds certification, recertification, audit, calibration, quality, coaching, and corrective-action programs; maintains SOPs and training materials; analyzes quality and authentication trends; and presents risks and recommendations to leadership. Partners cross-functionally with Operations, Quality, Legal, Customer Experience, Returns, L&D, and Analytics to improve decision accuracy, reduce counterfeit exposure, and ensure consistent authenticator performance.

Manage and develop an inside sales team acquiring luxury products from existing consignors. Coach performance, monitor sales pipelines and KPIs, hire and train employees, ensure Salesforce data quality, resolve elevated consignor issues, improve workflows and reporting, and partner with other sales channels to exceed targets and deliver an excellent consignor experience.