Jobs at The RealReal

Lead revenue analytics by defining core KPIs, building executive reporting and experimentation frameworks, performing deep-dive analyses, and aligning data engineering and BI to create a single source of truth for sales performance and pipeline health. Translate findings into executive recommendations and support ad-hoc board-level reporting.

Drive new consignor acquisition through localized partnerships, community outreach, events, and targeted marketing. Plan and execute experiential and revenue-focused events, manage quarterly budgets and ROI, leverage social platforms and retail teams to build local brand awareness, and travel extensively within the assigned market to meet consignor and revenue goals.

Drive new consignor acquisition through local partnerships, events, grassroots marketing and community outreach. Plan and execute experiential/revenue-focused events, manage quarterly budgets, leverage retail teams and social platforms, and achieve ROI and consignor growth targets while traveling within the assigned market.

Deliver exceptional in-store customer service and drive sales through suggestive selling and outreach. Manage consignment drop-offs, inspect and catalog luxury items, and resolve consignor inquiries. Maintain merchandising, store readiness, opening/closing procedures, and boutique standards in a fast-paced retail environment.

As a Watchmaker, assess condition and authenticity of timepieces, perform service to restore functionality, and coordinate communication regarding repairs.

The Customer Experience Lead enhances customer service and supports store operations, driving sales and brand loyalty while coaching team members.

Oversee authentication, evaluation, pricing, and QC of fine jewelry and watches. Train and support specialists, manage product flow and price approvals, and authenticate high-risk items using GIA techniques and hallmark identification.

The Analytics Manager will analyze quantitative data to support marketing, sales, product, and operations, delivering insights for decision-making. They will manage complex analytics projects, lead marketing performance measurements, and collaborate with cross-functional teams to improve data quality and business performance.

As Senior Director of Creative Strategy, you will partner with the Chief Brand Officer to lead creative operations, manage teams, drive project execution, and ensure alignment with company goals. Your focus will be on strategic initiatives and mentoring staff.

Provide exceptional in-store customer service and sales, manage consignment drop-offs and quality control, perform outreach to drive traffic, maintain merchandising and store readiness, and resolve consignor inquiries to support long-term loyalty and meet sales goals.

Lead daily warehouse order fulfillment operations, supervise and coach associates, enforce safety and OSHA compliance, manage inventory control and reconciliation, analyze data/reports to meet operational goals, assist with training, performance evaluations, and continuous improvement.

The Operations Strategy Lead drives data-informed decisions, analyzes operational performance, designs experiments, supports KPI tracking, and collaborates across teams to improve performance and achieve strategic goals.

Lead the design and execution of compensation strategy for the enterprise, focusing on alignment with business priorities and competitive market positioning, while partnering with various departments to drive performance and retention.

Photograph products for an online marketplace, ensuring quality standards are met and maintaining a tidy workspace. Requires attention to detail and self-motivation.

The Director, Operations Analytics will lead analytics initiatives, optimize operational efficiency, design enterprise-level analyses, and work closely with teams across the organization to provide strategic insights and ensure alignment with business goals.

Prepare and distribute product for the photography team by sorting, staging, scanning, steaming, and prepping items. Ensure warehouse tickets match product, perform end-of-day scans and weekly audits, unpack and scan transfers, and support daily processing strategy in partnership with photography leadership.

Lead in-store customer experience and sales by educating customers on the brand, processing consignments to quality standards, driving outreach and traffic, coaching associates, performing opening/closing keyholder duties, and maintaining store and product presentation.

The Watchmaker is responsible for authenticating, diagnosing, and repairing timepieces, ensuring quality and maintaining standards while collaborating with internal teams.

Drive boutique revenue through proactive client engagement, suggestive selling, and outreach to grow a personal book of business. Maintain brand standards, handle opening/closing and merch presentation, and use Salesforce and internal tools to track client preferences and performance vs. KPIs. Deliver elevated luxury experiences and educate clients on the circular-economy resale model.

The HR Generalist leads HR support functions, manages employee relations, conducts investigations, and ensures compliance with policies, while promoting organizational effectiveness.