Teams at RapDev

Monitor and analyze security events in Datadog, identify and investigate incidents, develop incident response processes, provide technical guidance, troubleshoot configuration/scripts, and work with customers on security implementations and remote services.

Design, customize, and integrate ServiceNow applications (Scoped Apps, Flow Designer, IntegrationHub). Develop client/server scripts, UI components, workflows, and Service Portal widgets using JavaScript and AngularJS. Troubleshoot performance, CMDB, and workflow issues, create technical documentation, automate routine tasks, and support testing and system monitoring. Collaborate with cross-functional teams to ensure platform stability and timely issue resolution.

Develop and maintain software applications on the ServiceNow platform while integrating with cloud technologies. Troubleshoot issues and work with customers on implementations.