Jobs at Raising Canes

Leads strategy, execution, and performance reporting for large-scale brand activations and consumer experiences. Manages talent, sponsorships, partnerships, budgets, executive communications, cross-functional collaboration, on-site delivery, and contingency planning. Identifies cultural and consumer trends to develop scalable opportunities, while coaching team members and ensuring activations support enterprise marketing and brand objectives. Requires frequent coordination with senior stakeholders and up to 50% travel, including non-standard hours for events.

Leads marketing efforts across assigned restaurants, including market research, local marketing plans, promotions, sponsorships, community partnerships, restaurant openings, brand compliance, and campaign reporting. Acts as the market expert and brand ambassador while supporting restaurant-level marketing needs. Requires extensive travel, strong communication, sponsorship negotiation experience, and proficiency in Microsoft Office.

Leads restaurant training across an assigned market, ensuring crew and manager training standards, certifications, and development programs are executed. Conducts restaurant visits, evaluates training needs, facilitates ServSafe and Train the Trainer classes, supports new restaurant openings, and analyzes performance. Partners with area leadership on corrective actions, business updates, recruitment, and internal advancement. The role requires extensive travel, hospitality leadership experience, strong communication, data analysis, organization, and the ability to work in demanding restaurant environments.

Leads local marketing across assigned Raising Cane’s restaurants, including market planning, community outreach, sponsorship negotiation, new restaurant openings, brand standards, activations, and performance reporting. Builds relationships with community partners, supports restaurant marketing needs, and provides campaign feedback. The role requires extensive market travel, restaurant and event support, flexible scheduling, and collaboration with business unit teams.

Leads full-cycle recruiting for restaurant management and crewmember roles across an assigned market. Develops talent pipelines, manpower plans, new restaurant opening hiring strategies, community partnerships, employment branding, recruiting processes, and stakeholder reporting. Requires collaboration with regional leadership, travel throughout the area, and occasional work in restaurant environments.

Leads full-cycle recruiting for restaurant management and crewmember roles across an assigned market. Builds talent pipelines, develops manpower plans, coordinates new restaurant opening hiring, manages partnerships, strengthens employment branding, supports regional leadership, and provides recruiting reports. The role requires frequent travel, community engagement, and work across home offices, restaurants, and varied environments.

Leads local marketing for Raising Cane’s restaurants across a designated Kentucky market. Develops and executes restaurant and market-level marketing plans, manages sponsorships and community partnerships, supports new restaurant openings, enforces brand standards, coordinates activations, and reports on marketing impact. The role requires extensive market travel, restaurant engagement, community outreach, event support, and occasional nights and weekends.

Handles customer recovery beyond restaurant locations, responds to social media and online reviews, supports escalations and overflow volume, processes refunds, coordinates with internal teams, and conducts quality assurance reviews to improve coaching, training, and documentation.

Leads regional restaurant training strategy and execution, supervising Area Leaders of Training and ensuring crew, manager, and internal development standards. Responsibilities include restaurant visits, training effectiveness analysis, Train the Trainer facilitation, certification strategy, new restaurant opening support, hiring and onboarding training leaders, succession planning, and cross-functional partnership with regional leadership. Requires extensive field training and quick-service restaurant operations experience, strong leadership, data-driven decision-making, and up to 75% travel.

Leads regional marketing strategy for Raising Cane’s, managing Area Leaders of Marketing and overseeing their training, development, planning, reporting, and execution. Develops regional marketing plans, manages high-profile sponsorships, supports restaurant openings and local activations, enforces brand standards, and partners with regional and support-office teams. The role includes extensive travel, restaurant visits, community outreach, event support, and people leadership.

Provides technical support for restaurant, field, and office employees; troubleshoots PC, network, POS, kitchen display, and headset issues; implements or escalates solutions; and documents and monitors problems through resolution. The role requires strong communication, organization, adaptability, and availability for flexible hours, including non-typical business hours.

Handles customer recovery beyond restaurants through escalations, refunds, social media responses, and online review management. Supports Level I representatives during high-volume periods, coordinates with internal teams, and conducts quality assurance reviews to improve coaching, training, and documentation. Requires strong communication, de-escalation, organization, Microsoft Office proficiency, and availability for varied schedules. The role is hybrid, requiring scheduled work onsite in Plano, Texas, and remotely.

Leads regional restaurant training strategy and execution, supervises Area Leaders of Training, evaluates training effectiveness, supports new restaurant openings, develops restaurant teams, and partners with regional leadership on performance initiatives. Responsibilities include hiring, onboarding, succession planning, certifications, coaching, business analysis, and implementation of company programs across the region.

Leads regional recruiting strategy for restaurant management and crewmember hiring. Manages field-based recruiters, oversees recruitment performance, develops talent pipelines, supports new restaurant openings, ensures employment compliance, builds community and employment-brand partnerships, and provides staffing updates to regional leadership. Requires substantial recruitment experience, leadership capability, strong communication, adaptability, and willingness to travel up to 50% within the assigned region.

Manages workplace accommodation requests and the interactive process, ensuring legal and regulatory compliance. Partners with Legal, Crew Relations, and restaurant leaders to evaluate and communicate accommodation decisions. Oversees confidential case documentation, inquiries, reporting, and tracking through EthicsPoint. The role also identifies process improvements and supports a positive Crewmember experience.

Leads regional marketing strategy and execution for Raising Cane’s, managing Area Leaders of Marketing and developing their skills. Sets regional goals, creates marketing plans, oversees sponsorship negotiations and partnerships, supports restaurant openings and community activities, enforces brand standards, and manages marketing reporting. The role requires extensive travel, collaboration with regional and support-office teams, and occasional nights and weekends.

Leads regional marketing strategy for Raising Cane’s, managing and developing Area Leaders of Marketing, creating and executing regional and restaurant marketing plans, overseeing sponsorships, supporting new restaurant openings, enforcing brand standards, coordinating campaigns, and managing reporting. The role requires extensive field presence, community relationship building, event support, and travel throughout the assigned region.

Provides administrative support for leave-of-absence programs by managing case files, routing documentation, auditing AbsenceSoft and Workday data, monitoring workflows, preparing correspondence, supporting reporting and compliance audits, and safeguarding confidential information. Partners with Leave Specialists to resolve discrepancies, track outstanding tasks, improve processes, and support system testing and implementation initiatives.

Prepare and review journal entries, account reconciliations, and financial statements; support month-end and year-end close; ensure GAAP compliance; analyze financial data and answer P&L questions for restaurants.

The Influencer Marketing Manager drives influencer strategy, manages partnerships, analyzes performance metrics, and ensures alignment with brand objectives and regulations.