Marketing Services Manager

Posted 14 Days Ago
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Plano, TX, USA
In-Office
Senior level
Food
The Role
Manages end-to-end creative project workflows, including timelines, budgets, approvals, stakeholder communication, production handoffs, vendor routing, and status reporting. Collaborates with brand, operations, designers, production teams, and internal and external creative partners to deliver accurate, on-brand work across print, apparel, digital, packaging, signage, and broadcast media. Identifies process improvements and manages multiple priorities in a fast-paced environment.
Summary Generated by Built In
Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard, Have Fun, philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the team and Raise the Bar!

Job Description

The Marketing Services Manager has a key role within the Creative Services department, supporting branding and company initiatives. This position manages the execution of creative projects submitted through the creative request system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time across various media channels, including print, apparel, digital, and broadcast.

Your Impact and Responsibilities:

  • Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
  • Support creative development across a wide range of media types including print/POP, apparel, digital, packaging, signage, and traditional media
  • Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
  • Communicate with requesters to ensure all necessary project information is provided
  • Collaborate with designers to ensure projects are accurate, effective, and timely
  • Provide strategic direction and support to internal and external creative teams
  • Ensure projects follow the defined approval process
  • Deliver project status updates to the internal team and key stakeholders
  • Maintain accurate workload reports and flag team bandwidth or timeline concerns
  • Coordinate production handoffs and vendor routing for approved creative
  • Identify and recommend improvements to creative development processes

Qualifications

  • 4-6 years’ experience in creative project management with responsibility for project timelines, communication, and execution
  • Bachelor’s degree in Marketing or related field
  • Understanding of marketing, creative, and design workflows
  • Experience collaborating with graphic designers, production teams, and key stakeholders
  • Strong time management, project management, and organizational skills
  • Excellent verbal, written, and interpersonal communication skills with the ability to collaborate cross-functionally across various role levels
  • Ability to manage multiple projects and priorities in a fast-paced environment

Preferred Qualifications:

  • Experience within the QSR industry

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • 4-6 years of experience in creative project management with responsibility for timelines, communication, and execution
  • Bachelor's degree in Marketing or a related field
  • Understanding of marketing, creative, and design workflows
  • Experience collaborating with graphic designers, production teams, and key stakeholders
  • Strong time management, project management, and organizational skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to collaborate cross-functionally across various role levels
  • Ability to manage multiple projects and priorities in a fast-paced environment
  • Experience within the quick-service restaurant industry

Raising Canes Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Raising Canes and has not been reviewed or approved by Raising Canes.

  • Strong & Reliable Incentives — Additional earning opportunities such as certified trainer pay, “bird specialist” premiums, and late‑night differentials are explicitly offered on top of base wages. These add‑ons can materially lift hourly earnings for eligible shifts and roles.
  • Pay Growth & Progression — Pathways like certifications and role advancement provide clear avenues to increase pay, with noted examples of sizeable bumps from initial starting rates. Recent actions raising shift‑manager pay and publicized multi‑year wage increases reinforce upward movement in targeted roles.
  • Wellbeing & Lifestyle Benefits — Standout perks include $10,000 first‑time homebuyer assistance, education programs (including no‑cost high‑school diplomas), flexible scheduling, holiday closures, and broad discount and fitness offerings. This breadth aims to support financial goals and day‑to‑day convenience beyond core pay.

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The Company
HQ: Baton Rouge, LA
21,268 Employees
Year Founded: 1996

What We Do

Founded by Todd Graves in 1996 in Baton Rouge, La., RAISING CANE'S CHICKEN FINGERS has over 800 restaurants in 41 states, with many new restaurants under construction. The company has ONE LOVE®—craveable chicken finger meals—and is continually recognized for its unique business model and customer satisfaction. RAISING CANE'S® vision is to grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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