Jobs at Qodea

Advise executives on digital investments, customer experience, and organizational change. Translate ambiguous business and customer problems into strategic direction, facilitate leadership workshops, align cross-functional stakeholders, develop transformation roadmaps, communicate compelling business cases, and mentor consultants. The role also supports client pitches and practice growth while working with multidisciplinary teams on high-impact digital initiatives.

Provide customer-facing second-line support for Google Workspace clients, managing tickets, SLAs, escalations, troubleshooting, and out-of-hours on-call coverage. Support Workspace deployment and collaboration projects while building platform expertise. The role requires service desk experience, ITIL-based service management knowledge, customer communication skills, Linux virtual machine experience, and familiarity with ticketing systems. Regular on-site collaboration with clients and internal teams is expected.

Provide strategic advisory, pre-sales, and hands-on technical delivery for Google Digital Workplace solutions. Configure Google Workspace, Cloud Identity, Chrome Enterprise, and Gemini; manage migrations, security controls, automation, troubleshooting, workshops, and training. Develop proposals and Statements of Work, present technical solutions, support change management and user adoption, and maintain relationships with Google partners. The role requires regular onsite collaboration with offices or client locations.

Build and scale Python backend systems for enterprise AI applications. Implement production-grade AI features (RAG, LLM orchestration) with Vertex AI, design cloud-native architectures on GCP, author technical design documents, automate deployments with Terraform and CI/CD, and ensure API quality, security, and observability while collaborating with global teams.

Owns end-to-end delivery of digital products, websites, and platforms for clients. Manages scope, budgets, timelines, resources, risks, dependencies, teams, vendors, and delivery processes. Coordinates distributed multidisciplinary teams, facilitates Agile or hybrid ceremonies, manages client relationships and expectations, oversees QA, UAT, launches, and handover, and improves operational delivery practices. Requires strong commercial awareness, CMS experience, AI fluency, and experience delivering design and technology projects in an agency or consultancy environment.

Provides strategic advisory, pre-sales, and hands-on technical delivery for Google Digital Workplace solutions. Responsibilities include scoping proposals, presenting Workspace and Gemini capabilities, configuring environments, deploying Gemini, managing migrations, implementing workflow automation, troubleshooting, conducting security and governance reviews, and delivering training. The role also partners with change management teams, develops thought leadership, and maintains Google relationships. Requires Google Workspace administration expertise, generative AI knowledge, consulting experience, migration skills, strong communication, and relevant certification.

Design, build, and maintain scalable data pipelines and storage on cloud platforms. Implement ETL, data models, data quality monitoring, governance, and collaborate with data scientists for analytics and reporting.

Serve as a trusted, client-facing data engineering lead for MSP customers: design, maintain and monitor automated ETL/ELT data pipelines and data infrastructure on GCP, troubleshoot and resolve platform issues, maintain data models for analytics, implement best practices, document managed-service processes, mentor junior engineers, and coordinate quarterly customer reviews and implementations.

Leads software engineering initiatives on Google Cloud Platform, combining hands-on architecture, design, coding, and code review with team leadership. Owns complex client engagements, manages delivery timelines and resources, establishes security best practices, and provides technical thought leadership. Develops and mentors a team of approximately eight developers through coaching, performance management, skill development, and change leadership while maintaining strong client relationships.

Provides customer-facing support for Google Workspace issues, manages tickets and SLAs, handles escalations, and supports Workspace deployment and collaboration projects. The role includes troubleshooting, customer communication, proactive ticket management, occasional out-of-hours on-call support, and continued technical development. Candidates should understand ITIL service management, ticket prioritization, change management, Linux virtual machine environments, and ticketing systems such as Zendesk.

Manage daily cash positioning, liquidity forecasting, bank accounts, debt administration, loan schedules, interest calculations, FX trades, treasury reporting, bank fee analysis, and cash flow variance tracking. The role partners with accounting and legal teams on reconciliations, ledger entries, loan covenant compliance, banking relationships, and financial operations.

Lead QA strategy and automation for AI-enabled web applications in a regulated financial environment. Build Playwright and TypeScript test frameworks, validate nondeterministic AI and agentic behavior, integrate API and end-to-end testing into CI/CD, and use AI tools to accelerate testing and defect triage. Collaborate directly with principal engineers, product leaders, and client stakeholders while presenting quality metrics and risk assessments.

Administer and improve core business applications, provide internal IT and service desk support, manage endpoint security and asset inventories, and troubleshoot hardware, software, network, and meeting-room AV systems. The role also supports incident management, business continuity, disaster recovery, security investigations, vulnerability management, IT projects, equipment maintenance, and UK Portable Appliance Testing requirements.

Build scalable, accessible frontend applications using modern JavaScript/Angular. Lead design system and component library development, integrate headless CMSs, implement generative AI interfaces (streaming chat, markdown), author technical design docs, collaborate with global teams, and optimize performance, SEO, and automated frontend testing for enterprise clients.

Leads experience design across the project lifecycle, from research and strategy through concept and delivery. Conducts qualitative and quantitative user research, develops personas and journeys, creates static designs and interactive prototypes, and translates business and user needs into human-centered solutions. Collaborates with designers, engineers, and stakeholders using Figma and communicates design rationale through compelling presentations. The role also requires understanding conversational, multimodal, agentic, and responsible AI concepts.

Lead end-to-end experience design across research, information architecture, user journeys, workshops, prototyping, interaction design, and branding. Partner with multidisciplinary teams, researchers, clients, engineers, and creative leadership to translate user needs and business goals into polished, commercially valuable experiences. Create static and interactive designs in Figma, communicate design rationale, guide collaborative decision-making, and mentor creatives while applying AI and responsible design concepts.

Build AI-enabled tools that solve strategic business problems, improve operations through intelligent automation, and accelerate decision-making with machine learning. Design and implement solutions using ML models, large language models, and data science pipelines. Work with cloud technologies, modern development tools, and deep learning frameworks while continuously developing expertise in machine learning.

Own Salesforce administration and development for the commercial organization, including data modeling, complex Flow automation, API integrations, security, metadata governance, reporting, and dashboards. Maintain integrations with HubSpot, DealHub, and potentially NetSuite. Translate Sales, Marketing, and Finance requirements into technical specifications, manage the improvement backlog, troubleshoot integration health, and improve data quality through validation, deduplication, and field hygiene.

Owns monthly management accounts, revenue recognition, variance analysis, balance sheet reconciliations, journals, commissions, invoicing, and year-end audit support across multiple global entities and currencies. The role improves month-end processes, supports finance systems and ad hoc projects, and provides technical oversight to an Assistant Management Accountant.

Lead design and delivery of scalable, secure cloud platforms (GCP preferred) for enterprise clients. Implement IaC (Terraform), CI/CD, containerisation (Docker, Kubernetes), monitoring, cost optimization, and compliance. Engage clients, run workshops, support pre-sales, conduct incident RCA, mentor junior engineers, and raise platform engineering standards across engagements.