Jobs at PrismHR

Implement and support clients' time and labor management systems. Assess configurations, provide solutions, respond to client inquiries, update project documentation, deliver training, perform testing and troubleshooting, and collaborate with peers.

Lead end-to-end implementations for new PEO clients, configure PEO solutions to meet client requirements, act as primary client contact, provide training, troubleshoot issues, and collaborate with Sales, Client Relations, and Payroll. Maintain subject matter expertise in benefits regulations and implementation best practices while identifying process improvements.

Provide onboarding, implementation, training, testing, troubleshooting and ongoing support for clients using time and labor management/timekeeping systems. Respond to client inquiries via phone and email, maintain project documentation and trackers, recommend configuration solutions, and share best practices with clients and peers.

Serve as primary benefits contact for clients during open enrollment; validate benefit plans and HRIS data; prepare and present client renewals; ensure regulatory compliance; work with carriers/vendors; advise employees on benefit options; run reports and perform post-enrollment validation; support underwriting, system ops, and client relations.

Serve as primary client benefits contact for open enrollment; validate and quality-check benefit data; support renewals and sub-departments; ensure regulatory compliance; present client renewals; educate clients and employees on benefit options; work with carriers and vendors; perform HRIS data reviews and post-enrollment validation; produce reports and manage related tasks.

Process payroll for a nationwide client base: enter client data, review timesheets, import payroll information, assist with QA, resolve client and employee payroll issues, and learn/payroll software Prism. Requires strong organization, multitasking, and MS Office skills.

Lead end-to-end client implementations for PEO clients: gather requirements, configure solutions, train users, troubleshoot issues, act as primary client contact, ensure regulatory compliance and process improvements while collaborating with Sales, Client Relations, and Payroll.

Write and manage user stories and backlogs using Jira/Azure DevOps, collaborate with distributed development teams, lead platform initiatives, produce technical and end-user documentation, and apply technical expertise in C#, .NET, API development, SQL Server, and API testing tools to support delivery.

Design, develop and deliver full-stack web (and desktop) applications. Collaborate with designers and engineers, build scalable services/microservices, design databases, optimize cloud-hosted solutions, and translate ideas into user stories through implementation and testing.

Process payroll for a national client base: enter client data, review timesheets, import payroll information, assist quality assurance, resolve client/employee payroll issues, and learn payroll software (Prism).

Manage federal, state, and local payroll tax compliance for PEO clients: research tax law, process and reconcile tax payments and returns, resolve notices, support audits, and provide client service and case management updates.

Design, develop, and deploy machine learning models for predictive analytics, NLP, and computer vision. Preprocess and structure large datasets, implement scalable production deployments, monitor model performance, and collaborate with cross-functional teams to integrate AI-driven features while researching and applying best practices.

Lead QA across multiple products by designing and executing manual and automated tests, building/maintaining automation scripts (Playwright/Selenium/Cypress), performing functional/regression/integration/performance/security testing, tracking defects in JIRA/Azure DevOps, mentoring junior engineers, participating in code reviews, and improving QA processes and tooling.

Design, build, test, and maintain customer-facing software. Gather requirements with product teams, create solution designs, enforce coding standards, perform code and security reviews, run integration testing, and implement DevOps procedures.

Own and coordinate go-to-market strategies for product launches, aligning Product, Marketing, Sales, Customer Success, and Operations. Develop positioning, enablement materials, pricing/packaging recommendations, track adoption and revenue impact, and optimize future launches. Support training, playbooks, competitive insights, and cross-functional communication.

Design, develop, and optimize performance-critical Python applications using Cython and C/C++. Profile and refactor code, integrate C/C++ libraries, implement low-level memory management, and apply SIMD and multi-core optimizations. Collaborate with data scientists, maintain tests and documentation, and participate in code reviews to deliver high-performance data processing systems.

Responsible for federal, state, and local payroll tax compliance for PEO clients: research tax issues, prepare and file payroll tax returns and payments, reconcile accounts, resolve tax notices, coordinate with internal teams, maintain tax knowledge, and provide client support.

Provide L3 technical support for an HRMS web application, troubleshoot and fix SQL Server-related issues, escalate development bugs with case details, collaborate with development and operations, work US shift hours, and sign a two-year service agreement.

Lead product strategy and roadmap for the flagship payroll platform. Partner with UX, Engineering, QA, Support, and stakeholders to translate customer needs into prioritized backlogs, drive UAT and readiness for development, oversee go-to-market planning, and maintain a 12-month roadmap while monitoring payroll trends and competitor differentiation.

Design, edit, and manage e-learning content for PrismHR/PrismHCM and acquired platforms. Create quizzes and knowledge checks, edit video, publish Articulate 360 courses, administer the LMS, provide troubleshooting and stakeholder training, and contribute to team reviews, onboarding, and continuous improvement.