Jobs at Printec Group

Provide first- and second-level customer support through email and phone, troubleshoot issues, onboard clients, configure and install devices, coordinate device logistics, test returned equipment and software, update user manuals, and escalate complex cases. The role also supports account setup, customer training, inventory management, and quality assurance while working in a hybrid Zagreb-based environment.

Manage strategic banking accounts, identify business needs, develop technology solution opportunities, lead sales processes, prepare RFP and bid responses, coordinate proposals through closure, and build trusted client relationships. The role owns revenue targets, account planning, market intelligence, customer engagement, solution promotion, and brand development while collaborating with internal product, delivery, vendor, and partner teams.

Develop, maintain, enhance, test, and troubleshoot POS software applications throughout the software development lifecycle. Design reusable solutions that satisfy business and end-user requirements, support new business needs, and contribute to collaborative multi-country projects. The role requires strong C and C++ development experience, Windows Server knowledge, analytical problem-solving skills, and fluency in Greek and English.

Repairs, troubleshoots, tests, stages, and validates POS, ATM, and self-service equipment. Provides technical support to field teams and the Help Desk, contributes to R&D improvements, and conducts occasional field visits for complex issues. Requires an engineering degree, hands-on electronics or electromechanical troubleshooting experience, IT and networking knowledge, problem-solving skills, a Category B driving license, and Greek and English proficiency.

Develop and maintain full-stack software products using C#, .NET Core, Angular, REST APIs, SQL, and Microsoft SQL Server. Translate business requirements into technical specifications, contribute to architecture and feature development, participate in sprint planning, troubleshoot customer issues, and maintain technical documentation. The role also provides technical consulting and support to clients, partners, and internal teams.

Responsible for design, development, and maintenance of software projects in C++ and Java/Android, along with code review and bug fixing.

Supervise daily customer service operations, manage field service scheduling and projects, handle incidents and complaints, recruit and train staff, support presales and RFPs, manage P&L and budgeting, and coordinate on-site corrective and preventive maintenance with customers and third parties.

The Solution Sales Engineer will provide presales technical support, develop vendor relationships, create proposals, and analyze technology-based solutions for client business challenges.

Design, develop, test and maintain Android EFT POS applications. Translate business requirements into technical solutions, conduct code reviews, troubleshoot defects, maintain documentation, and ensure solution quality and mobile security.