Jobs at Prime System Solutions

Provides administrative and bookkeeping support, including purchasing and shipping requests, inventory maintenance, payroll assistance, invoicing, government filing tracking, data reporting, database upkeep, phone handling, and ad hoc projects. The role requires strong spreadsheet and office software skills, organization, attention to detail, confidentiality, communication, and the ability to manage recurring deadlines in a hybrid startup environment.

Develop and maintain Power BI dashboards, reports, data models, DAX measures, and Power Query transformations. Build Power Automate workflows for business processes, approvals, notifications, and repetitive tasks. Integrate solutions with SharePoint, Microsoft 365, and other applications, while managing data refreshes, performance, troubleshooting, documentation, and stakeholder requirements.

Plans, executes, and supports Microsoft 365, Azure, and SharePoint migrations from on-premises environments to the cloud. Responsibilities include environment assessment, migration strategy development, service configuration, data validation, troubleshooting, security and data integrity management, technical documentation, and coordination with clients and internal teams. The role also provides post-migration support and manages multiple cloud infrastructure migration activities.

Supports bookkeeping, invoicing, purchasing, shipping requests, inventory records, payroll processing, reporting, government filing deadlines, recordkeeping, phone handling, and general administrative projects. The role requires strong spreadsheet and office software skills, organization, attention to detail, confidentiality, communication, adaptability, and independent work in a startup environment.

Manage a portfolio of existing customers as the primary commercial contact. Responsibilities include handling quotations, pricing, contract changes, renewals, retention, account growth, customer reviews, risk identification, issue resolution, and coordination with technical and service delivery teams to ensure customer needs are met.

Manage and grow an established portfolio of business customers through relationship management, quotations, contract renewals, pricing negotiations, retention strategies, and account expansion. Serve as the primary commercial contact, coordinate with technical and service delivery teams, lead customer reviews, handle escalations, and identify recurring revenue opportunities through upselling and cross-selling.

Manage and troubleshoot network infrastructure across multiple customer environments, including firewalls, VPNs, switching, wireless, virtualization, servers, backups, and endpoint systems. Administer Meraki and UniFi environments, Windows and Linux servers, Azure networking, VMware, Hyper-V, and Dell hardware. Monitor security and network alerts, support infrastructure projects and site deployments, coordinate vendors, resolve technical issues, and maintain accurate documentation. Provide remote support while independently managing incidents and infrastructure changes.

Provides comprehensive administrative, scheduling, coordination, and personal assistance support to senior leadership. Responsibilities include managing calendars, organizing meetings, documenting minutes, tracking action items, coordinating across departments, arranging travel, handling correspondence, supporting special projects, and maintaining confidentiality. The role requires strong organization, communication, follow-through, judgment, discretion, and independent task ownership.

Manage and troubleshoot multi-site enterprise network infrastructure, including firewalls, VPNs, routing, switching, virtualization, servers, wireless networks, and security platforms. Support Windows and Linux environments, backups, disaster recovery, branch deployments, ISP migrations, infrastructure upgrades, and technical documentation. Participate in after-hours maintenance and on-call support while collaborating with technical and non-technical stakeholders.

Designs, deploys, and supports Microsoft 365 and Azure environments while leading infrastructure, migration, and modernization projects. Implements cybersecurity controls, manages Intune, Entra ID, and Defender, troubleshoots complex infrastructure and networking issues, and supports security assessments. The role involves client engagement, technical documentation, mentoring junior engineers, escalation support, and process improvement. Candidates need 4+ years of infrastructure or systems engineering experience, strong Microsoft 365 and Windows Server skills, networking knowledge, virtualization experience, and strong troubleshooting abilities.

Design, implement, maintain, and troubleshoot enterprise IT infrastructure across Windows Server, Microsoft 365, Azure, identity, virtualization, networking, and cybersecurity environments. The role supports cloud migrations, infrastructure modernization, security remediation, client projects, technical documentation, and escalated issue resolution. It also involves client communication, project delivery, process improvement, and occasional guidance for junior engineers. The position is hybrid in Quezon City, with three onsite days weekly.

Provides administrative support to the President, COO, and management team, including calendar management, communication, meeting documentation, recordkeeping, travel and event coordination, and general office tasks. The role requires strong organization, communication, multitasking, problem-solving, numerical, and time-management skills. It is a full-time hybrid position in Quezon City with an Eastern Time night shift and occasional business travel.

Supports daily treasury and cash operations by monitoring transactions, maintaining records, preparing bank reconciliations, investigating discrepancies, and assisting with cash position reporting. The role supports month-end and year-end close, audits, internal controls, documentation, and process improvements while collaborating with Accounting, Accounts Receivable, Accounts Payable, and Finance teams.

Manages customer agreements, contracts, billing configurations, renewals, amendments, and audits in ConnectWise Manage. Reviews MSAs, SOWs, pricing, service coverage, and billing terms for accuracy. Reconciles agreements with vendor billing and invoices, supports Finance with month-end reviews and disputes, and coordinates with Sales, Project Management, Service Delivery, and Finance to ensure contracted services are delivered and billed correctly.

Manages customer agreements and billing setup in ConnectWise Manage, ensuring services, time, invoices, renewals, and contract terms align. Reviews contracts, maintains billing configurations, audits discrepancies, tracks changes, supports onboarding and Finance, reconciles vendor subscriptions, and assists with month-end reviews, audits, disputes, reporting, and documentation. Collaborates with Sales, Project Management, Service Delivery, and Finance to identify scope changes and ensure signed change orders are obtained when required.

Administer and optimize SharePoint Online environments across multiple client tenants. Manage sites, permissions, document libraries, governance, security, Microsoft 365 integrations, migrations, and troubleshooting. Use PowerShell and Microsoft Graph to automate administration and reporting, monitor service health, resolve incidents within SLAs, maintain documentation, and coordinate with clients and IT teams.

Supports daily cash operations by monitoring transactions, maintaining records, preparing bank and cash reconciliations, researching variances, and assisting with cash position reporting. The role supports month-end and year-end close, audits, internal controls, documentation, and process improvements while coordinating with Accounting, Accounts Receivable, Accounts Payable, and Finance leadership.

Manage customer agreements and billing configurations in ConnectWise Manage, ensuring invoices accurately reflect contracts, services, pricing, and billing terms. Review contracts and amendments, reconcile delivered services against billing, investigate discrepancies and revenue leakage, process renewals and changes, and support audits and month-end reviews. Collaborate with Sales, Project Management, Service Delivery, and Finance, while maintaining related records in NetSuite and reporting on agreements and billing findings.

Processes bi-weekly, semi-monthly, commission, off-cycle, and on-demand payrolls for Canadian and US entities. Maintains employee payroll data, timesheets, deductions, taxes, benefits, garnishments, and payroll records while ensuring legal and company-policy compliance. Partners with HR and Accounting, responds to employee inquiries, prepares payroll journal entries, reconciles accounts, supports period-end close, and assists with audits, reporting, system implementations, and process improvements.

Manage and optimize client servers, networks, cloud platforms, and security solutions in an MSP environment. Lead migrations, deployments, upgrades, and cloud transitions; implement CMMC, NIST, and other compliance frameworks; resolve escalated L3 issues; mentor junior engineers; maintain documentation; and proactively address performance, vulnerabilities, outages, and compliance gaps.