Jobs at Prime System Solutions

Supports daily HR operations, including payroll and benefits administration, HRIS maintenance, policy and compliance management, health and safety monitoring, recruitment support, employee relations, training, and leadership guidance. The role manages employee records, assists with HR budgets, addresses workplace concerns, and ensures compliance with employment and privacy legislation.

Manage high-volume accounts payable and accounts receivable activities, including invoice and payment processing, reconciliations, vendor and customer account management, and financial reporting in NetSuite and Tipalti. Support month-end, quarter-end, and year-end close activities, maintain accurate records, resolve discrepancies, communicate with stakeholders, and identify opportunities for process improvement and automation.

Manage and support multi-client IT infrastructure across on-premises and cloud environments. Responsibilities include network, server, firewall, VPN, Microsoft 365, Active Directory, Azure, VMware, and Hyper-V administration; security monitoring and patching; Level 1 and Level 2 troubleshooting; disaster recovery support; ticket management; proactive monitoring; documentation; and performance reporting.

Administer and support on-premises and cloud IT infrastructure across multiple client environments. Manage networks, servers, firewalls, VPNs, Microsoft 365, Active Directory, Azure, VMware, and Hyper-V. Provide Level 1 and Level 2 troubleshooting, security monitoring, vulnerability management, patching, disaster recovery support, performance monitoring, documentation, and ticket management using ConnectWise, Kaseya, and ServiceNow.

Manages daily HR functions including payroll and benefits administration, HRIS maintenance, policy implementation, compliance, health and safety monitoring, recruitment support, employee relations, training, and performance-related guidance. The role advises leadership, maintains employee records, supports investigations, and helps manage HR budgets while ensuring compliance with employment and privacy legislation.

Processes vendor invoices, payments, customer billings, and incoming payments. Maintains vendor and customer records, reconciles AP and AR ledgers, resolves discrepancies, handles inquiries, supports reporting, audits, cash flow forecasting, and general accounting administration. The role requires discretion with confidential financial information and accurate work in a high-volume transaction environment.

3-month trainee role supporting customer onboarding, issue resolution, and client communication. Assist Customer Success team, maintain CRM records, coordinate with internal teams, prepare reports, and participate in training to ensure high customer satisfaction.

The Onboarding Specialist facilitates client transitions to new service offerings, focusing on tool deployment, documentation upkeep, and technical assessments while managing communication with stakeholders.

Own end-to-end outbound programs: run multi-channel campaigns (email, LinkedIn, calls), manage deliverability and email infrastructure, build and verify prospect lists, maintain Salesforce hygiene and reporting, qualify replies and book meetings, and report campaign performance and pipeline contribution.

The SOC Analyst role involves monitoring security events, managing incident response, analyzing logs, and improving internal processes. The analyst communicates with stakeholders and participates in threat-hunting activities.

Lead development and delivery of reusable data models, dashboards, and analyses. Partner with stakeholders and data teams to gather requirements, drive data product lifecycle, ensure data quality, promote self-service analytics, and measure impact to inform business strategy.

Lead L3 escalation for complex enterprise infrastructure, cloud, network, virtualization, and security issues across MSP client environments. Design, implement, optimize, and support Windows Server, AD/Entra ID, Microsoft 365, VMware/Hyper-V, Azure, enterprise networking and backup/DR solutions. Perform RCA, incident response, capacity planning, automation with PowerShell, mentor junior engineers, and drive infrastructure modernization and compliance.

Entry-level business development role focused on LinkedIn lead generation: build targeted prospect lists, research decision makers, send personalized outreach, maintain active prospecting profiles, log activity in CRM, and pass warm conversations to senior BDRs while reporting weekly metrics.

The Systems Engineer Level II provides advanced technical support, resolves complex IT issues, and oversees client IT infrastructure, mentoring junior staff and documenting environments.

Lead and execute outbound B2B demand generation: own pipeline targets, design multi-channel campaigns, run discovery calls, manage Salesforce and email deliverability, coach a two-person outbound team, select tooling, and drive handoff to delivery.

Oversee IT infrastructure, manage networks and systems, provide technical expertise in security, support, and virtualization, and coordinate with teams for effective solutions.

Design, build, and maintain automation for NOC processes: scripting, patch automation, RMM and analytics management (Kaseya, BrightGauge), reporting (Power BI), documentation, and client support to improve efficiency and reduce incidents.

Lead US sales for an MSP, developing and executing go-to-market strategies, owning full sales cycles, acquiring enterprise and mid-market clients, building pipeline through prospecting and partnerships, representing the company at events, managing forecasts and CRM, and driving account growth and revenue targets.

Manage and maintain IT infrastructure, provide system and network administration, ensure security, support clients, troubleshoot issues, and oversee cloud services.

The Senior Accountant will manage general accounting tasks, oversee the month-end close process, and ensure financial statement accuracy.