Jobs at Platte Valley Companies

Provides personalized branch banking service, including account opening and maintenance, transaction processing, cash handling, account research, discrepancy resolution, and digital banking support. Educates customers about products and services, identifies needs, makes referrals, resolves inquiries, follows regulatory and fraud-prevention controls, and maintains accurate confidential records. Supports branch coverage and delivers a professional customer experience.

Provides personalized branch banking service, including opening and maintaining accounts, processing transactions, handling cash, resolving discrepancies, and supporting digital and mobile banking. Educates customers about products and services, conducts needs assessments, makes referrals, maintains regulatory and fraud-prevention controls, and provides branch coverage. Requires accurate money handling, confidentiality, communication, problem-solving, computer proficiency, and adaptability.

Processes and balances daily cash transactions, provides courteous customer service, identifies sales and referral opportunities, answers basic account-management inquiries, and supports branch walk-ins. Maintains knowledge of products, policies, procedures, internal controls, and fraud-prevention protocols. Cross-trains to provide one-stop service, escalates complex requests, communicates customer feedback, attends required training, and handles sensitive information confidentially and accurately.

Manages daily ACH, wire, digital payment, and money movement operations. Oversees payment processing, exception resolution, staff support, risk monitoring, compliance with NACHA, OFAC, BSA/AML, and related regulations, vendor relationships, system enhancements, audits, and process improvements. Partners with Treasury Management, Retail Banking, IT, Compliance, and Data Operations to improve efficiency, payment capabilities, customer support, and operational performance.

Provides frontline customer and internal associate support through online banking chat, phone, and ticketing systems. Resolves issues, escalates when needed, processes banking-related requests, maintains confidentiality and accuracy, supports departmental workflows, documents procedures, and contributes to training and process improvements while using multiple software platforms.

Manages escrow activities for hazard and flood insurance, property taxes, mortgage insurance, and force-placed insurance. Responsibilities include obtaining invoices, updating accounts, disbursing and advancing funds, completing escrow analyses, processing refunds and loan payoffs, maintaining records, reconciling ledger entries, and preparing documentation for audits. The role also provides customer and internal support while ensuring accurate, timely processing across multiple charters.

Develops commercial and agricultural lending relationships, evaluates loan applicants and credit risk, recommends loan terms, maintains customer credit files and loan portfolios, and services existing accounts. The role analyzes financial statements, cash flows, tax returns, and budgets while supporting local marketing and community networking efforts. Travel is required to meet customers and attend training.

Develops residential mortgage loan business through referral networks, customer service, product sales, and community outreach. Advises customers on mortgage, HELOC, and construction loan options; submits loans to underwriting; manages documentation, inspections, draws, collections, and funding requirements. Maintains customer confidentiality and stays informed about banking products and procedures.

Develops commercial lending relationships, evaluates loan applicants and credit risk, analyzes financial statements and cash flows, recommends loan terms, manages an assigned loan portfolio, services existing accounts, and markets banking services within the agriculture and business communities.

Processes and balances daily cash transactions, provides courteous customer service, identifies sales and education opportunities, and supports basic account-management inquiries. Maintains knowledge of company products, policies, internal controls, and fraud-prevention procedures. Refers complex requests to appropriate associates, communicates customer feedback, attends required training, and operates teller, payment, scanning, and office equipment accurately and confidentially.

Paid summer internship providing exposure to daily business operations across multiple departments. Interns will apply classroom knowledge, observe team collaboration, contribute according to departmental needs, and explore potential career paths. Responsibilities may include handling sensitive operational transactions and customer relationships while maintaining confidentiality. The role requires strong communication, interpersonal, mathematical, problem-solving, teamwork, time-management, and basic PC skills.

Develops and delivers technical training for banking and other company associates, including onboarding, software, compliance, and operational procedures. Supports a peer-trainer model through train-the-trainer sessions, coaching, observation, feedback, and quarterly meetings. Provides follow-up mentoring, evaluates training needs, creates manuals and materials, and supports acquisitions and affiliate services. Travels to company locations for on-site training and must maintain sensitive information confidentiality.