Jobs at Platte Valley Companies

Manages escrow activities for hazard and flood insurance, property taxes, mortgage insurance, and force-placed insurance. Responsibilities include obtaining invoices, updating accounts, disbursing and advancing funds, completing escrow analyses, processing refunds and loan payoffs, maintaining records, reconciling ledger entries, and preparing documentation for audits. The role also provides customer and internal support while ensuring accurate, timely processing across multiple charters.

Manage, maintain, monitor, and optimize on-premises and cloud IT systems, servers, applications, and configurations. Responsibilities include troubleshooting tickets, implementing patches and updates, managing access and permissions, supporting hardware and software, ensuring system availability and security, coordinating vendors, documenting configurations, and leading project tasks. The role requires Microsoft 365 and Entra ID administration, flexible scheduling, and occasional overnight travel.

Manages daily ACH, wire, digital payment, and money movement operations. Oversees payment processing, exception resolution, staff support, risk monitoring, compliance with NACHA, OFAC, BSA/AML, and related regulations, vendor relationships, system enhancements, audits, and process improvements. Partners with Treasury Management, Retail Banking, IT, Compliance, and Data Operations to improve efficiency, payment capabilities, customer support, and operational performance.

Processes and balances daily cash transactions, provides courteous customer service, identifies sales and referral opportunities, answers basic account-management inquiries, and supports branch walk-ins. Maintains knowledge of products, policies, procedures, internal controls, and fraud-prevention protocols. Cross-trains to provide one-stop service, escalates complex requests, communicates customer feedback, attends required training, and handles sensitive information confidentially and accurately.

Processes personal and commercial insurance applications, renewals, endorsements, payments, and policy changes while maintaining accurate agency records. Provides client and carrier service, updates the agency management system, monitors pending items, maintains files, supports reception, and assists with special projects. The role also promotes workflow automation, accurate data entry, confidentiality, compliance with agency procedures, and collaborative daily operations.

Provides personalized branch banking support, including opening and servicing accounts, processing transactions, handling cash, resolving account discrepancies, and assisting with digital and mobile banking tools. Educates customers about products and services, identifies needs for referrals, maintains confidentiality and regulatory compliance, supports fraud prevention, and contributes to branch coverage and customer experience.

Develops commercial and agricultural lending relationships, evaluates loan applicants and credit risk, recommends loan terms, maintains customer credit files and loan portfolios, and services existing accounts. The role analyzes financial statements, cash flows, tax returns, and budgets while supporting local marketing and community networking efforts. Travel is required to meet customers and attend training.