Jobs at PermitFlow

Lead architecture and development of PermitFlow’s AI Assistant, agentic infrastructure, context and retrieval systems, action tools, evaluation harnesses, and workflow agents. Design planning, memory, recovery, permissions, and human-in-the-loop controls for complex permit workflows. Establish engineering standards and SDKs, improve agent quality through evaluations, and collaborate directly with permit coordinators and builders. The role requires strong production software engineering, extensive LLM product experience, and customer-focused product delivery.

Own the architecture and evolution of PermitFlow’s platform, monorepo, shared services, infrastructure, and agentic software development lifecycle. Lead architectural standards, migrations, AI-assisted code review, test generation, CI gates, observability, and background coding agents. Work across the stack as a product engineer while establishing scalable foundations adopted by multiple teams. The role requires deep platform engineering expertise, production infrastructure experience, and the ability to influence technical direction across the organization.

Own PermitFlow’s corporate development function, including sourcing and evaluating acquisitions, strategic investments, and partnerships. Build financial models and business cases, lead diligence and negotiations, coordinate cross-functional deal execution, manage post-close integration, and measure partnership outcomes. The role also involves market mapping, relationship development, and presenting concise recommendations to executives and the board.

Own PermitFlow’s analytics infrastructure, including the data warehouse, dbt models, pipelines, metrics, data quality, testing, and governance. Translate complex business questions into insights, predictive models, and strategic recommendations. Build AI-powered analytics using LLMs, establish technical direction, define KPIs, and partner with leaders across Engineering, Product, Operations, and Customer Success. This staff-level individual contributor will shape the company’s long-term data strategy and AI-native analytics function.

Staff Software Engineer responsible for architecting and building scalable full-stack solutions for a construction management platform. The role develops React and TypeScript interfaces, Node.js backend services, and PostgreSQL data solutions; contributes to system architecture, integrations, code quality, and technical decision-making. The engineer mentors teammates, leads cross-functional projects, collaborates with product and design, participates in agile processes, and maintains a customer-first focus.

Own the commercial relationship for a $6M+ enterprise account portfolio, leading renewals, pricing, negotiations, and expansion sales. Build account plans, executive relationships, ROI narratives, forecasts, and pipeline across products, regions, brands, and business units. Partner cross-functionally with Implementation, Operations, Customer Success, Product, Legal, Finance, and RevOps while helping establish PermitFlow’s Account Management playbook.

Own and expand PermitFlow’s strategic partner ecosystem across contractor technology, OEMs, distributors, financing platforms, and trade associations. Develop partner strategy, recruit and negotiate agreements, drive partner-sourced revenue and pipeline, build joint go-to-market motions, provide product feedback, and establish scalable program infrastructure. The role requires executive-level relationship management, commercial negotiation, and accountability for partnership revenue.

Supports Commercial Account Executives as a permitting subject-matter expert and solutions partner. Maps customer workflows, designs platform configurations, manages pilots and complex programs, coordinates billing and accounting, produces KPI reporting, enables customers and third parties, and creates scalable training and solution assets. The role collaborates across Sales, Product, Implementation, Operations, and Customer Success to ensure successful deployments and expansion.

Own high-value enterprise customer relationships across onboarding, retention, renewals, and expansion. Build strategic stakeholder partnerships, drive product adoption and measurable ROI, manage customer risks, and advocate for customer needs in product development. Develop scalable customer success playbooks, reporting systems, and operational frameworks while collaborating with executive, product, engineering, and operations teams. The role requires approximately 25% travel to customers, conferences, and company off-sites.

Own the full enterprise sales cycle for strategic commercial and national accounts, acquiring new logos and expanding multi-site partnerships. Lead complex, multi-stakeholder deals with owners, developers, retailers, and builders; develop ROI-based business cases; navigate executive relationships, procurement, and security reviews; and convert pilots into portfolio-wide rollouts. Maintain accurate forecasts and pipeline hygiene, collaborate cross-functionally on implementations, and provide market insights to shape PermitFlow’s enterprise go-to-market strategy.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Build and lead PermitFlow’s Product Operations organization, defining product planning, quality, launch, measurement, and customer feedback systems. Hire and develop Product Operations Managers, establish scalable operating processes, improve cross-functional execution and business metrics, and drive AI adoption across product workflows. This player-coach role partners with Product, Engineering, Design, GTM, Customer Success, Operations, and company leadership in a fast-growing startup.

Own PermitFlow’s B2B events portfolio, including industry conferences, owned events, customer gatherings, and field marketing. Manage event strategy, calendars, budgets, vendors, logistics, staffing, and execution. Drive high-value attendance, connect events to pipeline and revenue, measure performance, and report results to leadership. Partner with demand generation, product marketing, sales, customer success, and business operations while building scalable event processes and sourcing executive speaking opportunities.

Own and scale PermitFlow’s Commercial sales pod from two to seven or more AEs. Recruit, coach, and ramp enterprise sellers; build the sales playbook, forecasting, pipeline, compensation, and quota processes; lead complex multi-stakeholder deals across AEC, real estate, and commercial verticals; develop ROI-based business cases; and partner with Solutions Consulting, BDR, Customer Success, and Operations to drive land-and-expand revenue.

Lead and scale an enterprise or midmarket Customer Success team, own retention and expansion, manage executive relationships, drive adoption across multi-branch accounts, execute success strategies, partner cross-functionally, and mentor CSMs to deliver measurable outcomes.

Lead end-to-end product design for a B2B permitting platform: define strategy, ship customer- and internal-facing features, raise design craft, collaborate cross-functionally, and scale UX for workflow-heavy complexity.

Lead end-to-end product design for a workflow-heavy B2B permitting platform. Own strategy for key product surfaces, work closely with customers, engineering, sales, and marketing, set design craft standards, and deliver scalable, high-quality UX and visual solutions.

Lead end-to-end onboarding for strategic enterprise accounts, managing complex multi-stakeholder implementations, project plans, timelines, and cross-functional coordination to drive product adoption and time-to-value. Serve as primary customer contact, deliver training and enablement, measure onboarding success, and create scalable playbooks and processes.

Partner with the CEO as a strategic thought partner and operational extension. Lead cross-functional, high-priority projects end-to-end, hold executives accountable for execution, manage confidential executive communications, and align teams to accelerate company objectives in a fast-paced, data-driven startup.

Own full sales cycle for national owners, developers, and retailers: acquire new enterprise logos, expand multi-site programs, convert pilots to portfolio-wide partnerships, build ROI-backed business cases, coordinate cross-functional teams, maintain pipeline and forecasting, and support on-site rollouts and customer engagements.