Teams at PermitFlow

Own high-value enterprise customer relationships across onboarding, retention, renewals, and expansion. Build strategic stakeholder partnerships, drive product adoption and measurable ROI, manage customer risks, and advocate for customer needs in product development. Develop scalable customer success playbooks, reporting systems, and operational frameworks while collaborating with executive, product, engineering, and operations teams. The role requires approximately 25% travel to customers, conferences, and company off-sites.

Own the full enterprise sales cycle for strategic commercial and national accounts, acquiring new logos and expanding multi-site partnerships. Lead complex, multi-stakeholder deals with owners, developers, retailers, and builders; develop ROI-based business cases; navigate executive relationships, procurement, and security reviews; and convert pilots into portfolio-wide rollouts. Maintain accurate forecasts and pipeline hygiene, collaborate cross-functionally on implementations, and provide market insights to shape PermitFlow’s enterprise go-to-market strategy.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.