Teams at PermitFlow

Lead and scale the midmarket Customer Success team (7 CSMs); own gross and net retention, adoption, expansion, and renewals; refine coverage and engagement models; identify and remediate at-risk customers; manage escalations and executive communications; partner cross-functionally to improve customer experience and inform product and strategy.

Lead and scale an enterprise or midmarket Customer Success team, own retention and expansion, manage executive relationships, drive adoption across multi-branch accounts, execute success strategies, partner cross-functionally, and mentor CSMs to deliver measurable outcomes.

Lead and coach a team of enterprise Account Executives to hit revenue targets, manage forecasting and pipeline, drive new logo acquisition and account expansion, execute a repeatable enterprise sales motion for complex $1M+ deals, recruit and develop talent, partner cross-functionally, and surface customer insights to inform GTM strategy.