Jobs at Palo Alto Labs

Develops end-to-end cloud applications using C#/.NET, ASP.NET Core, Next.js, and TypeScript on Azure. Builds secure APIs, enterprise integrations, containerized deployments, tests, CI/CD workflows, and production support processes. Integrates Azure OpenAI and AI services to create agents, tool-calling workflows, MCP integrations, and RAG solutions with search, embeddings, grounding, and citations. Collaborates with architects, developers, QA, and program teams while evaluating AI quality, reliability, latency, and cost.

Supports and enhances the organization’s SharePoint Online intranet and Microsoft 365 digital workplace. Responsibilities include SharePoint administration, content management, user support, troubleshooting, governance, permissions reviews, quality assurance, training, documentation, stakeholder engagement, and adoption initiatives. The specialist also supports migrations, identifies usability improvements, and stays current with Power Platform and AI-enabled Microsoft technologies.

Design, build, and optimize enterprise Power BI reports, dashboards, semantic models, and DAX measures. Manage Power BI Service workspaces, security, deployment pipelines, refreshes, and gateways. Integrate data from ERP, manufacturing, supply chain, finance, warehouses, and lakes while improving performance through model optimization, aggregations, and incremental refresh. Partner with stakeholders and data engineers to establish governance, translate requirements, and enable adoption through documentation and training.

Leads enterprise-wide customer experience transformation programs spanning GenAI self-service, service delivery, predictive engagement, and onboarding. Aligns Product, Engineering, Support, Content, Data, and UX teams; translates customer insights into prioritized requirements; establishes accountability and execution structure; and tracks KPIs such as satisfaction, retention, effort, service quality, and efficiency. Communicates progress and outcomes to senior executives while driving measurable improvements in complex, ambiguous SaaS environments.

Design, build, test, and maintain scalable data models and pipelines using Python, PySpark, and Apache Airflow. Administer and optimize Snowflake environments, virtual warehouses, and MLOps workflows. Enforce data governance, quality, and compliance standards while supporting self-service data ownership. Create technical designs, conduct code reviews, mentor engineers, support production services, and collaborate with architecture teams.

Leads enterprise integration and automation programs using N8N and related workflow platforms. Manages program plans, milestones, dependencies, releases, risks, monitoring, governance, and executive reporting. Coordinates engineering, product, and business teams while overseeing workflow design, testing, deployment, error handling, and scalability. Applies AI tools to reporting, risk analysis, dashboards, and automation opportunities, with responsibility for security and governance.

Perform manual functional, regression, integration, UAT, and end-to-end testing for enterprise Salesforce CPQ and Quote-to-Cash implementations. Responsibilities include validating product configurations, pricing, discounting, approvals, quotes, contracts, amendments, renewals, MDQ, billing handoffs, and ERP or external integrations. Create test plans, scenarios, and data; manage defects; support releases; and collaborate with business and technical stakeholders.

Analyze and document Lead-to-Cash and Quote-to-Cash workflows, identify automation opportunities, and design integrations across CRM, CPQ, billing, ERP, and contract systems. Translate requirements into functional specifications, process diagrams, user stories, and acceptance criteria. Collaborate with revenue, finance, legal, sales operations, and automation engineering teams. Support backlog planning, UAT, governance, audit validation, and data integrity across revenue systems.

Design, develop, and operate enterprise Boomi AtomSphere integrations connecting Pigment with ERP, financial, analytics, and other business systems. Build API- and file-based processes, transformations, validations, monitoring, error handling, and data synchronization. Support FP&A planning workflows, integration architecture, governance, documentation, UAT, production support, and compliance requirements while collaborating with Finance, Revenue Operations, Data, and IT teams.

Translate finance and legal business processes into integration requirements, workflows, APIs, data mappings, user stories, and acceptance criteria. Identify automation and AI opportunities, document current and future-state processes, support testing, and ensure governance, compliance, traceability, and stakeholder alignment across business and engineering teams.

Develop and architect full-stack .NET applications across web and mobile platforms. Build solutions using ASP.NET, Angular, React Native, Node.js, Azure services, SQL Server, and messaging technologies. Apply Domain-Driven Design, testing, Git workflows, technical documentation, and Agile practices. Desirable experience includes generative AI coding tools, accessibility standards, Kafka, Event Hubs, data pipelines, Snowflake, digital analytics, and CI/CD.

Develop and support scalable Java applications, APIs, integrations, and distributed systems. Lead technical design, modernization, code reviews, testing, deployments, troubleshooting, performance optimization, and production support. Collaborate with business and IT stakeholders across Agile and Waterfall initiatives, manage junior developers, contribute to DevOps and lifecycle processes, and support manufacturing-related systems.

Lead complex electronic catalog development initiatives using Paradigm, VB.NET, .NET, SQL, and Python. Design catalog architecture, rules, configurations, reusable components, and developer tooling; oversee testing, releases, deployments, and ERP-integrated validation. Troubleshoot incidents, improve performance, document standards, guide Agile delivery, and mentor developers. Partner with business, IT, infrastructure, and other stakeholders to ensure scalable, reliable catalog solutions across environments.

Analyzes Finance and Legal workflows, identifies automation opportunities, and translates policies into functional requirements using n8n and Workato. Defines integrations with ERP, billing, CRM, CPQ, and contract lifecycle systems while ensuring approvals, segregation of duties, audit trails, compliance, and exception handling. Creates BRDs, specifications, process flows, user stories, and acceptance criteria; supports UAT, governance validation, roadmap planning, and post-launch stabilization. Partners with Finance, Legal, Revenue Operations, IT, Security, and Automation Engineering.

Leads enterprise Revenue and Sales automation strategy, architecture, delivery, governance, and operational excellence. Owns automation across lead-to-cash and quote-to-cash workflows, integrating CRM, CPQ, billing, ERP, finance, and compliance systems. Establishes resilient, auditable, observable automation standards using n8n and Workato, while building and managing automation engineering and business systems teams. Partners with executive stakeholders to improve revenue accuracy, scalability, predictability, and production stability.

Develop and maintain Ironclad workflows and integrations connecting contract lifecycle systems with Salesforce, ERPs, CRMs, procurement platforms, finance tools, and e-signature services. Build REST API and webhook integrations, configure bidirectional data synchronization, manage authentication and permissions, monitor errors, and improve reliability and data integrity. The role also standardizes middleware workflows and reduces manual Finance and Legal data entry.

Administer and optimize the Pigment platform for financial planning, forecasting, revenue modeling, performance management, and scenario analysis. Translate Finance and RevOps requirements into scalable models, formulas, workflows, integrations, and governance controls. Validate data pipelines, manage releases and access, support auditability, and ensure system reliability. Serve as the Pigment subject-matter expert by facilitating training, adoption, documentation, and stakeholder collaboration.