Jobs at PACE Supply Corporation

Manage inside sales activities for plumbing products, including customer inquiries, product recommendations, quotations, submittals, order processing, account management, and customer relationship development. Coordinate with outside sales, warehouse, purchasing, and branch leadership to support fulfillment and increase sales. Provide counter sales support, maintain accurate transaction records, and train employees on plumbing products and procedures.

Manages established customer accounts, conducts outside sales calls, develops new business, follows up on quotes, and drives sales growth. Responsibilities include territory planning, cold calling, customer relationship management, pricing updates, market analysis, cross-divisional selling, vendor coordination, and communicating customer needs internally. The role requires plumbing industry experience, strong organization and communication skills, proficiency with Microsoft Office tools and Phocas Dashboards, and on-site work in Nampa, Idaho.

Manage assigned accounts and territory sales by building customer relationships, developing new business, growing revenue and margins, following up on quotes, and expanding product adoption. Coordinate with branch operations, purchasing, vendors, and internal sales teams to resolve issues and deliver solutions. Maintain account records, sales activity reports, pricing updates, and market intelligence while supporting customer retention and territory growth. The role involves frequent driving, field sales, and customer engagement.

Drive PVF product sales through customer relationship building, quoting, account management, order fulfillment, and collaboration with outside sales. Respond to inquiries, resolve concerns, process purchases and transfers, support counter sales, maintain accurate transaction records, and identify opportunities to increase customer satisfaction and retention. The role also includes participating in customer visits and training employees on PVF products and procedures.

Leads commodity product channel strategy across markets, including assortment planning, vendor programs, pricing, margin protection, inventory planning, product lifecycle management, and field execution. Analyzes commodity cost movements, market trends, sales, and margin data; supports forward-buy decisions and pricing guidance; manages vendor performance; and partners with branch, purchasing, sales, finance, and operations teams. The role requires periodic travel to branches, distribution centers, vendor facilities, and industry events.

Supports the sales team through scheduling, correspondence, order processing, record maintenance, customer communication, report preparation, and coordination with logistics, inventory, and accounting. Handles phone and email inquiries, assists with proposals, contracts, travel arrangements, expense reports, lead follow-up, and sales performance tracking. Maintains accurate documentation and customer databases while prioritizing multiple administrative tasks in a fast-paced environment.

Develops new business, grows existing waterworks accounts, and manages relationships with underground contractors, municipalities, and vendors. Supports bidding and project follow-up, conducts job-site visits, provides pricing guidance, shares market intelligence, and coordinates with estimating, project management, vendors, and branch teams to meet customer needs and achieve revenue and profitability goals.

Leads enterprise learning and development strategy across corporate, branch, and operations teams. Designs and delivers leadership, technical, sales, onboarding, compliance, and job-specific training. Administers the LMS, builds curricula and career pathways, manages train-the-trainer programs, evaluates learning effectiveness, and tracks KPIs and ROI. Partners with leaders, EHS, subject-matter experts, and external providers while managing the learning budget and supporting continuous improvement.

Manages established customer accounts and develops new business opportunities within the plumbing supply market. Responsibilities include conducting customer sales calls, building relationships, cold calling prospects, planning and executing sales initiatives, following up on quotes, maintaining pricing, identifying customer and market needs, coordinating with vendors, and pursuing cross-divisional sales. Requires strong organization, communication, product knowledge, customer service, and plumbing industry experience.