Account Manager (Outside Sales)

Posted 2 Days Ago
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Nampa, ID, USA
In-Office
Mid level
Industrial
The Role
Manages established customer accounts and develops new business opportunities within the plumbing supply market. Responsibilities include conducting customer sales calls, building relationships, cold calling prospects, planning and executing sales initiatives, following up on quotes, maintaining pricing, identifying customer and market needs, coordinating with vendors, and pursuing cross-divisional sales. Requires strong organization, communication, product knowledge, customer service, and plumbing industry experience.
Summary Generated by Built In
Overview

PACE Supply is seeking a motivated and results-oriented Account Manager / Outside Sales professional to join our Nampa Idaho Plumbing Division.


This role involves managing a portfolio of established clients, fostering long-term customer relationships, and identifying new business opportunities to drive sales growth.

The ideal candidate is passionate about delivering value to customers by leveraging product expertise, competitive pricing, and outstanding customer service. They excel at building trust, cultivating partnerships, and contributing to the success of both our customers and PACE Supply.


Key Responsibilities:

  • Sales Growth: Expand sales by building strong relationships with key stakeholders at PACE Supply and within assigned accounts, adding value through competitive pricing, product knowledge, and exceptional service.
  • Customer Partnerships: Develop and maintain lasting partnerships with customers in the assigned territory while proactively seeking opportunities to engage and onboard new clients.
  • Market Expertise: Stay up-to-date on market conditions, trends, and customer needs to inform strategy and strengthen relationships.
  • Collaboration: Partner with management, branch employees, and peers to establish a network of support and drive mutual success.

Apply Today!

Responsibilities

Customer Facing Sales Calls

  • Calls on assigned customer list with regular intervals
  • Articulates the organization’s value proposition (selling PACE Supply’s value proposition)
  • Educates customers on how to differentiate from competitors and assists customers in their purchasing decisions
  • Knows the value of building relationships and views this as a critical part of their success
  • Manges time and schedules to be able to best serve customers
  • Regularly follows new leads and establishing new accounts/customers
  • Relays market conditions and information in sales meetings and to sales management

Sales Planning / Execution

  • Yearly / Monthly / Sales Planning
  • Cold calling new prospects
  • Execution of sales initaitves
  • Job tracking / Market awareness
  • Weekly call plannig
  • Reviewing previous sales numbers

Customer Focus/Managing Work

  • Follows up on all job quotes for customers
  • Maintains regular communications with internal divisions and look for opportunites for cross-divisional selling
  • Upkeep of customer pricing and communication of same.
  • Notifies customer of all product price increases
  • Escalates customers needs as required (looking after the needs of the customer)
  • Identifies market specific product needs and price points and communicates information internally
  • Manages communication between customer and our vendor partners
  • Effective management of internal and external customer relationships
Qualifications

An equivalent combination of education and relevant experience may be considered.

  • High school diploma or equivalent, some college course work preferred; Bachelor’s degree preferred.
  • Minimum experience 3 years' in the plumbing industry, idealy 5 years' experience with 2 years of inside plumbing sales
  • Ability to manage complex projects and multi-task.
  • Strong communication skills.
  • Excellent organizational skills.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Comfortable using a computer for various tasks.
  • Accountability, Strong Work Ethic, Passion, Integrity, Respect, Employee Focused
  • Attention to Detail, Following Directions, Results Oriented, Self Confidence, Self-Management, Using Common Sense, Consistency, Reliability, Emotional Control
  • Organization/Planning, Coaching/Training, Time Management, Team Builder, Integrity, Competitiveness
  • Proper Phone Etiquette, Phocas Dashboards, Zoom, Microsoft Office Suite Familiarity, Effective written and oral communication.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:


Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to Idaho employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.


Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.


Relocation Benefits

NO


Remote Availability

REMOTE


*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

Skills Required

  • High school diploma or equivalent
  • Some college coursework
  • Bachelor’s degree
  • Minimum 3 years of experience in the plumbing industry
  • Five years of plumbing industry experience
  • Two years of inside plumbing sales experience
  • Ability to manage complex projects and multitask
  • Strong written and verbal communication skills
  • Excellent organizational and planning skills
  • Ability to work proactively with minimal guidance and handle uncertainty
  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
  • Comfort using computers for various tasks
  • Familiarity with Phocas Dashboards and Zoom
  • Effective phone etiquette
  • Ability to manage customer and vendor relationships
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The Company
1,500 Employees
Year Founded: 1994

What We Do

PACE Supply Corporation is a 100% employee-owned wholesale distributor headquartered in Rohnert Park, California. Founded in 1994, it serves contractors through more than 25 wholesale locations and six Premier Bath & Kitchen showrooms across California, Oregon, and Hawaii. Its offerings include hydronics, fire protection, water treatment, and pumps, while its workforce of over 1,500 employee-owners supports contractor success and growth.

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