Jobs at Osaic

Processes incoming and outgoing mail and documents, including sorting, scanning, imaging, routing, printing, and copying. Maintains document workflows, records, retention procedures, and secure handling practices. Communicates with internal teams to resolve processing issues, supports high-volume workloads, contributes to process-improvement projects, and cross-trains across functions. Requires accurate, organized work in a full-time onsite environment with occasional overtime or weekend availability.

Provide high-quality inbound phone support to advisory clients, process and verify service forms, document interactions, resolve issues or escalate, follow workflows and compliance, and collaborate with internal teams to improve service delivery.

Manages strategic insurance account relationships, leads business development initiatives, coordinates sales and cross-functional projects, identifies account growth opportunities, develops partnership plans, onboards sales leaders, and provides reporting and analytics. Serves as a primary contact for corporate customers, sales teams, carriers, and producers while supporting account strategy, territory assignments, marketing initiatives, and compliance-related activities.

Supports Wealth Managers by servicing high-net-worth clients, responding to inquiries, coordinating account administration, preparing reports and meeting materials, maintaining CRM data, managing custodian paperwork, and supporting compliance, billing, reporting, and client communication initiatives. The role requires strong organization, communication, attention to detail, discretion, and proficiency with Microsoft Office, Adobe Acrobat, and CRM systems.

Provides white-glove customer support to financial professionals and institutional programs. Responsibilities include managing program activities, handling calls and service tickets, processing account transactions, supporting reporting and system requests, resolving escalated issues, maintaining stakeholder relationships, and training team members. The role requires strong communication, organization, attention to detail, technical proficiency, and at least three years of customer service or contact center experience.

Supports financial advisors by gathering client data, preparing financial and investment analyses, developing planning materials, conducting research, and coordinating implementation activities. The role prepares reports, portfolio reviews, and meeting materials while tracking follow-up items, maintaining compliance documentation, and collaborating with advisors, operations teams, and external providers to deliver a strong client experience.

Serve as primary relationship lead for client households, deliver comprehensive financial planning, mentor advisory staff, drive business development through networking and COIs, manage transitioned client relationships, and ensure timely, accurate planning deliverables to grow firm assets and retain clients.

Provide Tier II Workday support and administration: troubleshoot cases, configure core HCM, maintain data integrity, run data loads (EIB), create reports, perform UAT, document SOPs, and support HR stakeholders and projects.

The Regional Advisory Consultant drives sales strategy and promotes the firm's investment advisory platform among financial advisors, focusing on adoption and growth.

The Client Support Specialist provides high-quality customer service, processes requests, and supports clients by addressing inquiries while ensuring compliance with policies.

The Regional Advisory Consultant drives sales strategy and financial planning adoption through advisor interactions, fostering business growth and managing a sales pipeline.

Provide general office administration for Premier Trust: organize customer account files, handle mail, operate office equipment, deliver customer service, input/process data, maintain confidentiality, and comply with BSA/AML/OFAC and company policies. Participate in required compliance training and perform other assigned duties.

The Advisor Support Representative provides customer service support to financial professionals by handling inquiries, processing forms, maintaining compliance, and improving service delivery. This role is an entry point for growth within the organization.